Samsung AS09HPBN/SER manual Troubleshooting Guide

Page 26

Troubleshooting Guide

Before contacting the service center, check the following. It will save your time and the expense of an unnecessary call.

Problem

Explanation/Solution

 

 

The air conditioner does not operate.

Check if the circuit breaker of the air conditioner is switched on.

Check if the air conditioner is turned on. If necessary, press the

(On/Off) button on the remote control.

Check if the Timer indicator on the indoor unit is on.

If so:

-Wait until the set time is reached and the air conditioner starts automatically.

-Cancel the Timer. (See pages 20 and 21 for further details)

The air conditioner does not operate with the remote control.

Check if there are no obstacles in front of the indoor unit.

Check the remote control batteries.

Make sure that you are within 7 meters from the indoor unit.

No beep is heard when you press the (On/Off) button on the remote control.

Check if you are pointing the remote control at the remote control sensor on the right side of the indoor unit.

Replace the remote control batteries if necessary.

The air conditioner does not cool or heat.

Check if the correct operating mode has been selected (Auto, Cool, Heat).

The room temperature may be too low or too high.

Check if the air filter is dirty; refer to page 27 for cleaning instructions.

Check that there is no obstacle in front of the outdoor unit.

When heating, the required room temperature is never reached and the air conditioner frequently stops.

Check if the required temperature is set correctly.

Increase the fan speed.

If the airflow is directed upwards, set the blade downwards with the remote control.

The fan speed does not change

Check if the mode is set to the Cool, Heat or Fan mode;

when you press the

button.

in the Auto and Dry mode, the fan speed changes automatically.

The airflow direction does not Check if the air conditioner has been turned on; if necessary, press

change when you press thethe (On/Off) button on the remote control.

button.

The timer is not correctly triggered. Check if the timer is set correctly; see pages 20 and 21.

Odor permeates into the

You can use the Fan mode to ventilate your room.

room during operation.

 

 

 

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Contents USER’S Manual Safety Precautions Contents Name of Each Part Indoor UnitOutdoor Unit Remote Control Buttons and Display Mode selection buttonInserting the Remote Control Batteries Getting Start Selecting the Auto Mode Selecting the Cool Mode Selecting the Heat Mode Selecting the Dry Mode Selecting the Fan Mode Selecting the Turbo Function Selecting the Energy Saving Function Selecting the Auto Cleaning Function When the air conditioner Mode Operating time Is turnedSelecting the Sound On / Off Function Selecting the Anions Function Adjusting the Airflow Direction Vertically Adjusting the Airflow Direction HorizontallySetting the On Timer To Cancel the On TimerSetting the Off Timer To Cancel the Off TimerSetting the Sleep Timer To Cancel the Sleep TimerOperating Recommendations Topic RecommendationTemperature and Humidity Ranges If the air conditioner is used at ThenOperating Your Air Conditioner Without the Remote Control Room TemperatureTroubleshooting Guide Cleaning Your Air Conditioner Cleaning Anti-Allergy and Deodorizing Filter OptionThis AIR Conditioner is Manufactured by
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