Dimplex VR15 manual Maintenance, Inspection and Cleaning, Safety in Operation, After Sales Service

facilitate local isolation.

If miniature circuit breakers are to be used to avoid ‘nuisance tripping’ due to the high in rush at switch on, a type ‘C’ MCB with a tripping coefficient of 7-10 times rated current should be used. Any other switching device should be Tungsten lamp load rated.

Always ensure that the cable grip is tightened.

IMPORTANT Ensure the electrical supply cable is routed and restrained to prevent contact with the external surfaces of the heater and is not positioned in the direct heat beam.

When heater is close to a ceiling the reflectors must be rotated to avoid the heat beam from directly overheating it. The reflector must point down at more than 30° from the horizontal.

Always ensure that the heat beam is parallel to or angled away from a side wall when mounted close to and end wall to avoid overheating wall surfaces. The minimum distance to an end wall is 1.0m.

It is important that the user is instructed not to stack inflammable material in the direct heat beam.

Maintenance

Since the Dimplex Vector Heater contains no moving parts little maintenance is required beyond cleaning and lamp replacement. It is however essential that the heater is not operated with accumulation of dust or dirt on the lamp(s) or reflector(s) as this can cause a build up of heat and eventual damage . For this reason the heater must be inspected regularly, depending upon conditions and at least at yearly intervals.

Before undertaking any maintenance work on the heater due attention must be paid to the following,

1.Always disconnect the heater from the electricity supply before attempting to work on or near it.

2.Always ensure a safe means of access using an access tower or properly supported ladder.

3.Some types of quartz lamps run with an internal pressure in excess of atmospheric and while construction is very strong there is a slight risk of shattering. If it is necessary to examine a bare lamp whilst in operation then a protective screen must be used.

4.Allow adequate time for the lamps and body casing to cool before attempting to work on the heater.

Inspection and Cleaning

1.Check that all the lamps are functioning. If any thermostatic or time controls are fitted ensure that the supply is ‘off’ before checking lamps. Any failed lamps should be replaced (see lamp replacement). Remove any accumulated dirt and check wiring and connections.

2.Clean the lamp(s) and reflector(s) using a mild detergent solution and soft cloth. Do not use any abrasive or caustic cleaners. Dry with a soft cloth. Avoid touching either the quartz lamp sleeve or the aluminium reflector with bare fingers. If they are accidentally touched remove any finger prints using a soft cloth moistened with methylated spirit.

3.Check that the lamp(s) are properly located in the spring retaining clips and that they have not been disturbed by cleaning. The lamps should be pushed fully back into the clips by applying light pressure on the end caps only.

Safety in Operation

The heater is operated by simply switching on the electrical supply, or, if used in conjunction with a control system, then the supplier’s instructions must be observed.

ALWAYS disconnect the heater from the supply before attempting to work on or near it.

NEVER operate the heater with a high accumulation of dust or dirt on the lamp(s) or reflector or with a damaged or corroded reflector.

NEVER use the heater where flammable dusts, gases or vapours, etc., are likely to be present in the atmosphere.

NEVER operate the heater in close proximity to the skin or eyes.

NEVER allow materials which could be damaged or ignited by the radiated heat to be placed in close proximity to the heater.

NEVER cover the heater – even when it is switched off.

ALWAYS refer to these instructions before attempting to dismantle the heater.

After Sales Service

Your product is guaranteed for one year from the date of purchase.

Within this period, we undertake to repair or exchange this product free of charge (excluding lamps & subject to availability) provided it has been installed and operated in accordance with these instructions. Your rights under the guarantee are additional to your statutory rights, which in turn are not affected by this guarantee.

Should you require after sales service, you should contact our customer services help desk on 0870 727 0101. It would assist us if you can quote the model number, series, date of purchase, and nature of the fault at the time of your call. The customer services help desk will also be able to advise you should you need to purchase any spares.

Please do not return a faulty product to us in the first instance as this may result in loss or damage and delay in providing you with a satisfactory service.

Please retain you receipt as proof of purchase.

Glen Dimplex UK Limited

Millbrook House

Grange Drive

Hedge End

Southampton Hampshire. SO30 2DF

[c] Glen Dimplex UK Limited

UK customer help line (8.00AM – 6.00PM Mon-Fri; 8.30AM-1.00PM Sat)

Customer Services:	Tel.	0870 7270101
	Fax.	0870 7270102
	e-mail	customer.services@glendimplex.com
Republic of Ireland	Tel.	01 8424833

All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing of Glen Dimplex UK Limited.