appendix
TROUBLESHOOTING
Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expenses.
PROBLEM | SOLUTION | |
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The air conditioner does not | • | Because of the protective mechanism, the appliance does not start operating |
operate immediately after it |
| immediately to keep the unit from overloading. |
has been restarted. |
| The air conditioner will start in 3 minutes. |
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|
The air conditioner does not | • | Check that the power plug is properly connected. Insert the power plug into the |
work at all. |
| wall socket correctly. |
| • | Check if the circuit breaker is switched off. |
| • | Check if there is a power failure. |
| • | Check your fuse. Make sure it is not blown out. |
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|
The temperature does not | • | Check if you selected Fan mode. |
change. |
| Press the Mode button on the remote control to select another mode. |
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|
The cool air does not come | • | Check if the set temperature is higher (lower) than the current temperature. Press |
out of the air conditioner. |
| the Temperature button on the remote control to change the set temperature. |
|
| Press the Temperature button to decrease or increase the temperature. |
| • | Check if the air filter is blocked by dirt. Clean the air filter every two weeks. |
| • | Check if the air conditioner has just been turned on. If so, wait 3 minutes. Cool air |
|
| does not come out to protect the compressor of the outdoor unit. |
| • | Check if the air conditioner is installed in a place with a direct exposure to sunlight. |
|
| Hang curtains on windows to boost cooling efficiency. |
| • | Check if the cover or any obstacle is not near the outdoor unit. |
| • | Check if the refrigerant pipe is too long. |
| • | Check if the air conditioner is only available in Cool mode. |
| • | Check if the remote control is only available for cooling model. |
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|
The fan speed does not | • | Check if you selected Auto or Dry mode. |
change. |
| The air conditioner automatically adjusts the fan speed to Auto in Auto/Dry mode. |
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| |
Timer function does not set. | • Check if you press the Power button on the remote control after you have set the time. | |
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Odors permeate in the room | • | Check if the appliance is running in a smoky area or if there is a smell entering from |
during operation. |
| outside. Operate the air conditioner in Fan mode or open the windows to air out the |
|
| room. |
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|
The air conditioner makes a | • | A bubbling sound may be heard when the refrigerant is circulating through the |
bubbling sound. |
| compressor. Let the air conditioner operate in a selected mode. |
| • When you press the Power button on the remote control, noise may be heard from | |
|
| the drain pump inside the air conditioner. |
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|
|
Water is dripping from the | • | Check if the air conditioner has been cooling for an extended period of time with |
air flow blades. |
| the air flow blades pointed downwards. Condensation may generate due to the |
|
| difference in temperature. |
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|
Remote control is not | • | Check if your batteries are depleted. |
working. | • | Make sure batteries are correctly installed. |
| • | Make sure nothing is blocking your remote control sensor. |
| • | Check that there are strong lighting apparatus near the air conditioner. Strong light |
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| which comes from fluorescent bulbs or neon signs may interrupt the electric waves. |
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The wired remote control | • | Check if TEST indicator is displayed on the wired remote control. If so, turn off the |
does not operate. |
| unit and switch off the circuit breaker. Call your nearest contact center. |
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| |
The indicators of the digital | • Press the Power button on the remote control to turn the unit off and switch the | |
display flashes. |
| circuit breaker off. Then, switch it on again. |
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18_ appendix
India CST_IB_30951A_E_8.28.09.indd 18