Samsung SH18ZWJ, SH24ZW6/XFO manual Troubleshooting Guide

Page 24

Troubleshooting Guide

Before contacting the service center, check the following. It will save your time and the expense of an unnecessary call.

Problem

Explanation/Solution

The air conditioner does not operate.

◆Check if the circuit breaker of the air conditioner is switched on.

◆Check if the air conditioner is turned on. If necessary, press the

button on the remote control.

◆Check if the Timer indicator on the indoor unit is on.

If so:

-Wait until the set time is reached and the air conditioner starts automatically.

-Cancel the Timer. (See pages 18 and 19 for further details)

The air conditioner does not operate with the remote control.

◆Check if there are no obstacles in front of the indoor unit.

◆Check the remote control batteries.

◆Make sure that you are within 7 meters from the indoor unit.

No beep is heard when you press

◆ Check if you are pointing the remote control at the remote control

the

on the remote

sensor on the right side of the indoor unit.

control.

 

◆ Replace the remote control batteries if necessary.

The air conditioner does not cool or heat.

◆Check if the correct operating mode has been selected (Auto, Cool, Heat).

◆The room temperature may be too low or too high.

◆Check if the air filter is dirty; refer to page 25 for cleaning instructions.

◆Check that there is no obstacle in front of the outdoor unit.

When heating, the required room temperature is never reached and the air conditioner frequently stops.

◆Check if the required temperature is set correctly.

◆Increase the fan speed.

◆If the airflow is directed upwards, set the blade downwards with the remote control.

The fan speed does not change

◆ Check if the mode is set to the Auto, Cool, Heat or Fan mode;

when you press the

button.

in the Dry mode, the fan speed changes automatically.

The airflow direction does not ◆ Check if the air conditioner has been turned on; if necessary, press

change when you press thethe button on the remote control. button.

The timer is not correctly triggered. ◆ Check if the timer is set correctly; see pages 18 and 19.

Odor permeates into the

◆ You can use the Fan mode to ventilate your room.

room during operation.

 

 

 

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Contents USER’S Manual Safety Precautions Contents Name of Each Part Indoor UnitOutdoor Unit Remote Control Buttons and Display Inserting the Remote Control Batteries Getting Start Selecting the Auto Mode Selecting the Cool Mode Selecting the Heat Mode Selecting the Dry Mode Selecting the Fan Mode Selecting the Turbo Function Selecting the Energy Saving Function Adjusting the Airflow Direction Vertically Adjusting the Airflow Direction Horizontally Setting the On Timer To Cancel the On TimerSetting the Off Timer To Cancel the Off TimerSetting the Sleep Timer To Cancel the Sleep TimerSetting the 1 Hour Timer To cancel the 1 Hour TimerOperating Recommendations Topic RecommendationTemperature and Humidity Ranges Operating Your Air Conditioner Without the Remote ControlTroubleshooting Guide Cleaning Your Air Conditioner Cleaning Deodorizing and Bio Filter Option
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SH24ZW6/XFO, SH24ZW6, SH18ZWJ specifications

Samsung has established itself as a leader in the HVAC industry, offering a versatile range of air conditioning solutions designed for optimal performance and energy efficiency. Among the notable models are the Samsung SH24ZW6/SER, AQ24W6WE/AFR, SH18ZWJ, SH18ZWJX/XFO, and SH24ZW6X, each engineered to enhance comfort while minimizing energy consumption.

The Samsung SH24ZW6/SER is ideal for larger spaces, boasting impressive cooling and heating capacities designed for both residential and commercial applications. Its Inverter technology adjusts compressor speeds to maintain the desired temperature efficiently, reducing energy costs. This model is also equipped with a digital inverter, ensuring quieter operation while maximizing performance. Moreover, its compact design allows for seamless integration into various environments without sacrificing aesthetics.

Moving to the AQ24W6WE/AFR model, it showcases a powerful dual inverter compressor that enhances energy efficiency and provides rapid cooling performance. This system is designed with intelligent sensor features that optimize the operation based on ambient conditions, ensuring maximum comfort and efficiency. The AQ24W6WE/AFR also features advanced filtration technology, which helps to eliminate allergens and impurities from the air, creating a healthier indoor environment.

The SH18ZWJ and SH18ZWJX/XFO models cater to smaller to medium-sized spaces. They are equipped with a range of smart features, including Wi-Fi connectivity, allowing users to control their air conditioning systems remotely via a smartphone app. Both models also come with a convenient self-cleaning function, which helps maintain air quality by preventing mold and dust accumulation on the evaporator coils.

In terms of design, the SH18ZWJX/XFO features a sleek and modern aesthetic that complements contemporary interiors. Its whisper-quiet operation ensures that it does not disrupt daily activities, making it an excellent choice for bedrooms and study areas.

The SH24ZW6X is another standout model with its robust performance and energy-saving capabilities. It incorporates Samsung's Smart Eco technology, which optimizes energy usage by analyzing temperature levels and adjusting performance accordingly.

In conclusion, the Samsung SH24ZW6/SER, AQ24W6WE/AFR, SH18ZWJ, SH18ZWJX/XFO, and SH24ZW6X models represent a perfect blend of innovation, efficiency, and design. With advanced technologies that prioritize user comfort and environmental sustainability, Samsung continues to lead the way in the air conditioning market.
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