有偿服务情形（消费者付费）, 非产品缺陷, 由于客户失误导致的产品损坏

附录

有偿服务情形（消费者付费）

在您请求维修时，无论产品是否在保修期内，我们都会就以下情况向您收取维修技术员登门维修的费用。

非产品缺陷

产品清洁、调整、说明、重新安装等。



如果维修技术员向您说明如何使用产品，或仅调整一些选项而不拆卸产品。如果缺陷是由外部环境因素（互联网、天线、有线信号等）造成的。

如果重新安装产品，或在首次安装购买的产品后又另外连接设备。如果要将产品搬到其它地点或房间而需要重新安装。

如果客户请求说明如何使用其他公司的产品。

如果客户请求说明如何使用网络或其他公司的程序。如果客户请求为产品安装和设置软件。

如果维修技术员清除/清洁产品内部的灰尘或异物。

如果客户通过家庭购物或网上购物渠道购买产品后另外请求安装。

由于客户失误导致的产品损坏

由于客户操作不当或错误维修导致的产品损坏。

如果产品损坏是由以下原因导致的：



外力冲击或坠落。

使用 Samsung 未指定的配件或单独购买的产品。

由除 Samsung Electronics Co., Ltd. 外包维修公司或合作方以外的人员进行维修。

由客户改造或维修产品。

使用产品时所连电压不正确或电源未经授权。

未遵循用户手册中的 “注意”。

其他



由于自然灾害（闪电、火灾、地震、洪灾等）造成的产品故障。

如果可消耗的零部件（电池、墨粉、荧光灯、磁头、振动器、指示灯、过滤器、碳带等）全部用完。

客户在非产品缺陷的情况下请求维修，需要支付维修费。因此，请首先阅读 “用户手册”。

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LU24E590DS/EN, LU28E590DS/EN specifications

The Samsung LU28E590DS/EN and LU24E590DS/EN are cutting-edge monitors designed to cater to the needs of both professionals and casual users. With impressive specifications and a sleek design, these monitors are a great addition to any workspace or entertainment setup.

The LU28E590DS/EN features a 28-inch UHD resolution of 3840 x 2160, providing four times the pixels of Full HD. This ensures that visuals are sharp and detailed, making it an ideal choice for graphic designers, video editors, and gamers who demand high-quality imagery. The LU24E590DS/EN, on the other hand, offers a slightly smaller 24-inch display while still maintaining excellent performance and visuals, making it suitable for users with limited desk space.

One of the standout features of both models is their impressive color accuracy, with support for 1 billion colors thanks to the advanced Samsung PLS panel technology. This allows users to experience vibrant and lifelike colors, enhancing their viewing experience, whether it be for professional work or leisure activities.

The monitors also boast a rapid 4ms response time, ensuring smooth motion during video playback and fast-paced gaming. With a refresh rate of 60Hz, users can enjoy fluid graphics without the distraction of blurring or ghosting. Furthermore, the monitors support AMD FreeSync technology, which synchronizes the refresh rate of the monitor with compatible graphics cards, providing a tear-free gaming experience.

In terms of connectivity, the LU28E590DS/EN and LU24E590DS/EN cater to various needs. They come equipped with HDMI and DisplayPort inputs, allowing users to connect multiple devices such as PCs, gaming consoles, and laptops effortlessly. The integrated Picture-in-Picture (PiP) feature allows users to multitask by viewing content from two different sources simultaneously.

Both models are designed with user comfort in mind, featuring brightness levels of 370cd/m² and an incredible contrast ratio of 1000:1, which enhances image depth and clarity. The monitors are also flicker-free and have a blue light reduction feature, helping to reduce eye strain during extended usage.

Overall, the Samsung LU28E590DS/EN and LU24E590DS/EN monitors stand out for their superior display quality, versatile connectivity options, and user-friendly features. They are an excellent choice for anyone looking to enhance their computing experience, whether for work or play. With a blend of technology, performance, and sleek design, these monitors are well-equipped to handle the demands of modern users.