Samsung HT-BD6200R/XEE Troubleshooting, BD/DVD discs purchased from abroad may not be playable

Page 84

Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Centre.

SYMPTOM

Check/Remedy

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

The iPod fails to connect.

• Check the condition of the iPod connector and Dock.

 

• Keep the iPod S/W version up to date.

 

 

Playback does not start.

• Check the region number of the BD/DVD.

 

BD/DVD discs purchased from abroad may not be playable.

 

CD-ROMs and DVD-ROMs cannot be played on this Blu-ray Home Cinema.

 

• Make sure that the rating level is correct.

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

Play/Pause button is pressed.

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

Sound can be heard only from a few

• On certain BD/DVD discs, sound is output from the front speakers only.

speakers and not all 3.

• Check if the speakers are connected properly.

 

 

• Adjust the volume.

 

• When listening to a CD, radio or TV, sound is output to the front speakers

 

only.

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

• Have you selected the mode(TV/BD) functions of the remote control (TV or BD) correctly?

 

 

• Disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

 

• Picture quality is poor and

• Is the disc dirty or damaged?

picture is shaking.

• A poorly manufactured disc may not be playable.

 

 

 

Audio language and subtitles do not work.

• Audio language and subtitles will not work if the disc does not contain them.

 

 

Menu screen does not appear even

• Are you using a disc that does not contain menus?

when the menu function is selected.

 

 

 

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Contents 1CH Blu-ray Home Cinema System Thank you for purchasing this Samsung productPlayer Features HdmiBLU-RAY Disc Features HD video resolutions are also availableDepending on the resolution of your TV 1920 x 1080 HD 1280 x 720 HD For High-Definition PlaybackWHAT’S Included Safety information Safety WarningsClass 1 Laser Product Important NoticePrecautions Contents Audio Setup 37 Setting up the Speaker Options BD-LIVEDivX Playback Using AN iPod Getting started Before Reading the USER’S ManualIcons that will be used in manual About the use of this user’s manualDisc Type and Characteristics Disc types that can be playedLogos of Discs that can be played Discs that cannot be played Region codeBlu-ray Disc Compatibility DVD-RAMDisc Types Disc FormatDescription Front PanelRear Panel Remote control Tour of the Remote ControlInstalling batteries in the Remote Control Remote ControlSetting the Remote Control Operation Range of the Remote ControlTV Brand Code List Brand CodeConnecting the Speakers ConnectionsJacks Front Speaker R ConnectionsConnecting the Video OUT to Your TV Choose one of the three methods for connecting to a TVHdmi Auto Detection Function Resolution is actually 576i/480i Method 2 Component Video BetterMethod 3 Composite Video Good Connecting AN iPod IPod models that can be used with the HT-BD6200 Connecting Audio from External Components Optical Connecting an External Digital ComponentAUX Connecting an External Analogue Component VCRConnecting to the Network Case 1 Connecting a Direct LAN Cable to your ModemCase 2 Connecting to a Wireless IP sharer Connecting the FM Antenna Cooling FAN This unit does not receive AM broadcasts Before Playing HD DVD DVD+RW DVD-ROM DVD-RAM CDV CD-ROM CVDBasic Functions ON-SCREEN Menu Navigation Playing a DiscSetting the Sound Using the Search and Skip FunctionsSetting the Power On / Off Melody Sound Searching through a Chapter or TrackSlow Motion PLAY/STEP Motion Play Slow Motion PlayStep Motion Play System setup Setting the ClockSystem Setup Choose your time zoneLanguage setup Setting UP the Language OptionsAudio setup Setting UP the Speaker OptionsSetting the Test Tone Dynamic CompressionSetting the Speaker Distance Setting the Sound Edit Press the Return button to return to the previous menu Smart Sound Audio Upscaling Power Bass DSP Mode OFF Audio SetupSound Virtual Sound DSP FunctionDisplay setup Setting UP the Display OptionsTV Aspect Resolution Display SetupMovie Frame 24 Fs Setting UP the Video DISPLAY/OUTPUT Options Resolution according to the output modeSetup ComponentProgressive Mode On Displays messages related to operation modeFrame & Field bar Screen MessageHdmi setup Setting UP the Hdmi Setup OptionsAnynet+ HDMI-CEC Hdmi Setup Hdmi FormatPicture Mode Dynamic Choose this setting to increase SharpnessConnected to a TV via Hdmi Hdmi connection cable, and audio is output throughParental setup Setting UP the Parental LockIf you forgot your password Setting the Rating LevelChanging the Password Setting UP the Network Setup Options Network SetupNetwork Selection Cable NetworkNetwork setup Wireless NetworkNeed further or additional settings ENG Proxy Setting Setup Network Connection TestBD-LIVE Internet Connection BD data management System Device ManagementContinue? will be displayed Press the buttons to select Yes, then pressSystem upgrade Firmware UpgradeSystem Upgrade System update gets started  When the system upgrade is done, checkButton. You will see a confirmation message firmware details in the System Information menuFirmware Upgrade Notification System InformationDivx R Registration You can see detailed information about the currentUsing the Display Function Watching a movieInfo menu for the PIP section Using the Disc Menu & POPUP/TITLE Menu Using the Disc MenuUsing the Title Menu WatchingUsing the A-B Repeat function Repeat PlayRepeat playback Repeat the current chapter or titleUsing the Audio button Using the Subtitle buttonSelecting the Audio Language Selecting the Subtitle LanguageUsing the Angle function Changing the Camera AnglePIP Picture in Picture Settings Using the PIP buttonUsing the BD-LIVE Disc BD-LIVEDivx Playback Skip Forward/BackFast Playback Audio DisplayDivXDigital internet video express AVIListening to music Repeat Audio CDCD-DA & MP3Playing AN Audio CDCD-DA/MP3 Listening to MusicPlaylist Viewing a picture Viewing a PictureSlide SHOW/SPEED RotateTo setup, follow steps 1 to 3 in Viewing a Picture on ZoomGO to Photo List Press the Yellowc buttonUsing the USB function Playing Media Files Using the USB Host FeatureUsing the USB Function Safe USB RemovalUSB Host Specification USB Devices that can be used with the Home CinemaSupported file Formats Presetting Stations RadioListening to Radio Main UnitUsing the RDS Radio Data System to receive FM stations To show the RDS signalsAbout RDS Broadcasting Description on RDS functionPTY Program Type indication and PTY-SEARCH function Display gives you the PTY codes described to the rightUsing Bluetooth What is BLUETOOTH?To Connect the BLU-RAY Home Cinema to a Bluetooth Device BD/DVD D.IN AUX BT Audio FMUsing Bluetooth Currently connected device will be disconnectedUsing an iPod Listening to MusicIPod Music categories Watching a Movie Connecting to a PC and Playing MP3, Jpeg or Divx Content PC streaming functionStreaming Function To search a shared folderADMIN$ Sleep Timer Function Adjusting Display BrightnessTo confi rm the sleep timer setting, press the Sleep button Convenient functionTroubleshooting When the menu function is selectedBD/DVD discs purchased from abroad may not be playable Sound can be heard only from a fewCheck the Proxy is OffSetup Network Setup Proxy TroubleshootingBlu-ray Home Cinema, no sound is Press the Stop button on the front panel for more thanAppendix Handling discsDisc Storage Handling and Storing DiscsSpecifications Contact Samsung World Wide Region Country Customer Care Centre Web SiteCorrect disposal of batteries in this product Code No. AH68-02233F
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