Solving Common Problems

Before contacting the after-sales service, perform the following simple checks. They may save you the time and expense of an unnecessary call.

Problem	Explanation/Solution

The air conditioner does not operate at all

◆Check that the breaker used for the air conditioner is switched on.

◆Check that the operation indicator on the indoor unit is on;

if necessary press the button on the remote control.

◆Check whether the Timer indicator on the indoor unit is switched on. If so:

-Wait until the switch-on time is reached and the air conditioner starts up automatically

-Cancel the timer (see pages 18 and 19 for further details)

The air conditioner does not operate with the remote control

◆Check that there are no obstacles between you and the indoor unit.

◆Check the remote control batteries.

◆Check that you are close enough to the indoor unit (seven meters/ yards or less).

No beep is heard when you press		◆ Check that you are pointing the remote control at the remote control
the	on the remote	sensor in the right of the indoor unit.
control		◆ Replace the remote control batteries if necessary.

The air conditioner does not cool or heat

◆Check that the correct operating mode has been selected (Auto, Cool, Heat).

◆The room temperature may be too low or too high.

◆Dust may be blocking the air filter guard; refer to page 25 for cleaning instructions.

◆Check that there is no obstacle in front of the outdoor unit.

When heating, the required room temperature is never reached and the air conditioner frequently stops

◆Check that the required temperature has been set correctly.

◆Increase the fan speed.

◆If the air flow is directed upwards, use the remote control to direct it downwards.

The fan speed does not change		◆ Check that the operating mode is set to the Auto, Cool, Heat or Fan
when you press the	button	mode ; in the Dry mode, the fan speed changes automatically.

The air flow direction does not		◆ Check that the air conditioner has been switched on; if necessary,
change when you press the		press the	button on the remote control.
button

The timer is not correctly triggered		◆ Check that the timer has been programmed correctly; see pages 18
		and 19.

Odour is permeated in the room		◆ Air the room.
during air conditioning

E-24

SH12BWHA, SH09BWHA specifications

Samsung's SH series of air conditioners, specifically the SH09BWHA, SH12BWHA, SH12BWHAX, and SH09BWHAX models, embody a blend of cutting-edge technology and innovative features designed to enhance indoor comfort. These models are particularly known for their energy efficiency, user-friendly interfaces, and advanced cooling capabilities, making them ideal choices for both residential and commercial spaces.

One of the standout features of these air conditioners is their inverter technology. This allows the compressor to adjust its speed to maintain the desired temperature, resulting in significant energy savings compared to traditional fixed-speed air conditioners. With a higher Energy Efficiency Ratio (EER), consumers can enjoy lower electricity bills while contributing to a greener environment.

The SH09BWHA and SH12BWHA models focus on compact design without sacrificing performance. They are equipped with powerful cooling and heating functions, ensuring optimal comfort all year round. These units operate quietly, making them suitable for bedrooms and office environments where noise level is a concern.

On the other hand, the SH12BWHAX and SH09BWHAX models are equipped with enhanced air filtration technology. With multi-stage filtration systems, they effectively remove dust, allergens, and other harmful particles from the air, promoting a healthier living environment. The inclusion of features such as Auto Restart ensures that the units resume operation automatically after a power outage, providing peace of mind to users.

Moreover, smart technology integration is a hallmark of the SH series. Users can control their air conditioners via smartphone applications, allowing them to adjust settings, monitor energy consumption, and receive maintenance alerts all from the convenience of their devices.

The sleek and modern design of these Samsung air conditioners complements any interior décor, while their compact form makes them easy to install in various spaces. With an array of features including turbo cooling, dehumidification modes, and programmable timers, the SH09BWHA, SH12BWHA, SH12BWHAX, and SH09BWHAX models cater to diverse cooling needs and preferences.

In conclusion, the Samsung SH09BWHA, SH12BWHA, SH12BWHAX, and SH09BWHAX air conditioners combine energy efficiency, advanced technology, and stylish designs to provide effective climate control, ensuring a comfortable and healthy environment for users. These models are a testament to Samsung's commitment to quality and innovation in the HVAC industry.