Samsung SWG-I7500OKPTR, GT-I7500OKAVIA, MUGI7500WSASTD, GT-I7500OKAPTR manual Troubleshooting

Page 78

troubleshooting

If you are having trouble with your mobile device, try these troubleshooting procedures before contacting a service professional.

While using your device, the following messages may appear:

Message

Try this to solve the problem:

No SIM

Ensure that the SIM card is installed

card.

correctly.

 

When using the device for the first

 

time or when the PIN requirement is

SIM card is

enabled, you must enter the PIN

locked.

supplied with the SIM card. You can

 

disable this feature by using the Lock

 

SIM card menu.

 

 

Message

Try this to solve the problem:

 

When you access a menu requiring

PIN2

the PIN2, you must enter the PIN2

supplied with the SIM card. For

 

 

details, contact your service provider.

SIM card is

Your SIM card is blocked, usually as a

result of entering your PIN incorrectly

PUK-

several times. You must enter the PUK

locked.

supplied by your service provider.

 

 

 

a

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Contents English CEN /2009. Rev Page Using this manual Instructional iconsCopyright information IiiContents Communication Troubleshooting Safety warnings Keep your device away from small children and petsProtect your hearing Install mobile devices and equipment with caution Handle and dispose of batteries and chargers with careAvoid interference with pacemakers Turn off the device in potentially explosive environments Safety precautionsDo not use the device if the screen is cracked or broken Reduce the risk of repetitive motion injuriesNever use a damaged charger or battery Follow all safety warnings and regulationsUse only Samsung-approved accessories Turn off the device near medical equipmentHandle your device carefully and sensibly Avoid interference with other electronic devicesImportant usage information Allow only qualified personnel to service your deviceEnsure maximum battery and charger life Use your device in the normal positionEnsure access to emergency services Specific Absorption Rate SAR certification informationCorrect disposal of this product Correct disposal of batteries in this product DisclaimerSafety and usage information Introducing your device UnpackRear of your device includes the following keys and features Device layoutKeys Icons Learn about the icons that appear on your screenIcon Definition Install the SIM card and battery Assemble and prepare your mobile deviceGetting started with your device Charge the battery Insert the battery Replace the battery coverInsert a memory card optional Getting started with your device Turn your device on and off Lock or unlock the touch screen and keysDisable wireless functions → Airplane modeUse the touch screen Getting started with your device Add items to the Home screen Get to know the Home screenScroll through the Home screen Application tabRemove items from the Home screen Access applicationsMove items on the Home screen View network information and notificationsCustomise your device Adjust the volume of the ringtonesSwitch to or from the silent mode Turn on or off the touch toneEnter text Activate animation for switching windowsEnter text using the Android keyboard Set an unlock patternCopy and paste text You can also use the following iconsTo hide the Android keyboard, press Download files from the web Download files from the webView the download history Synchronise data Activate automatic syncSynchronise data manually Calls Make a callLearn to make or answer calls and use call functions Answer a call Adjust the volumeUse the speakerphone feature View and dial missed callsHold a call or retrieve a held call Call an international numberCall a contact from Contacts Dial a second callAnswer a second call Make a multiparty call conference callText and multimedia messages Send a text messageSend a multimedia message View email messages Google MailView text or multimedia messages Organise email by labelsSend an email message Set up a POP3 or Imap accountEmail messages Learn to send or view email messagesView email messages Start a chat Google TalkDelete an email account Add friends to your Friends listSupported file formats Your device supports the following file formatsAdd music files to your device Learn how to listen to music via the music playerMusic Play music filesUse the party shuffle feature VideosCreate a playlist Camera Capture photosCapture videos Open an image Customise camera settingsGallery Learn to manage all your photo and video files from GalleryOpen a video Play a slideshowShare images or videos Contacts Create a contactImport contacts from the SIM card Find a contactSet up a favourite contact list Filter contacts by groupSet contact groups for synchronisation View multiple calendars CalendarChange the calendar view Create an eventWhen you are finished, select Save View today’s scheduleView event reminders Learn to access and bookmark your favourite web pages BrowserBrowse web pages Open multiple pages To reload a web page, press → RefreshCopy text from a web Search for text on a webBookmark your favourite web pages While browsing web pages, press → More → Select textChange the map view Google SearchGoogle Maps Search the mapFind your location Search for a specific locationGet directions to a specific destination Find and pair with other Bluetooth- enabled devices BluetoothTurn on the Bluetooth wireless feature Select Bluetooth to turn on the Bluetooth wireless featureWi-Fi Allow other Bluetooth devices to locate your deviceActivate and connect to a Wlan Add a WlanStop an alarm Alarm ClockSet a new alarm Delete an alarmCalculator To use the advanced operators, press → Advanced panelChange the settings for wireless network connections Wireless controlsWi-Fi Turn the Wlan feature on or offBluetooth settings Wi-Fi settingsBluetooth Airplane modeCall settings Sound & display Data synchronization Security & location Unknown sources Visible passwordsApplications Manage applicationsLocale & text SD card & phone storageDate & time Select localeAbout phone User dictionaryTroubleshooting You forgot a PIN or PUK If using a headset, ensure that it is properly connected Sound quality of a call is poorYou cannot find a Bluetooth-enabled device Ensure that your device is connected to the headsetDownloading from web, 29 viewing history Installing Low battery indicatorConnecting to other devices Visibility setting Retrieving held callsSending Setting up accounts, 37 viewing ViewingPlaying slideshows, 45 viewing Manually Copy and paste, 28 entering, 27 messagesViewing, 42 Page Declaration of Conformity R&TTE
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