Samsung GT-I7500WSACEL, GT-I7500OKAVIA, MUGI7500WSASTD, GT-I7500OKAPTR manual You forgot a PIN or PUK

Page 79

troubleshooting

Your device does not show a signal (no bars next to the network icon)

If you just turned on the device, wait about 2 minutes for your device to find the network and receive a signal.

You may not be able to receive a signal in tunnels or elevators. Move to an open area.

You may be between service areas. You should receive a signal when you enter a service area.

You forgot a PIN or PUK

If you forget or lose a PIN or PUK supplied with your SIM card, contact the seller or your service provider.

Your display shows white lines

The display may show white lines if you have turned the device on after a long period of disuse or if you removed the battery without first turning off the device. The display should correct itself in a short time.

b

You enter a number, but the call is not dialled

Ensure that you have pressed [ ].

Ensure that you have accessed the right cellular network.

Ensure that you have not set call barring for the phone number.

You select a contact to call, but the call is not dialled

Ensure that the correct number is stored in the contact information.

Re-enter and save the number, if necessary.

Another caller cannot hear you speaking

Ensure that you are not blocking the built-in microphone.

Move the built-in microphone closer to your mouth.

Image 79
Contents English CEN /2009. Rev Page Instructional icons Using this manualIii Copyright informationContents Communication Troubleshooting Keep your device away from small children and pets Safety warningsProtect your hearing Handle and dispose of batteries and chargers with care Install mobile devices and equipment with cautionAvoid interference with pacemakers Reduce the risk of repetitive motion injuries Safety precautionsDo not use the device if the screen is cracked or broken Turn off the device in potentially explosive environmentsTurn off the device near medical equipment Follow all safety warnings and regulationsUse only Samsung-approved accessories Never use a damaged charger or batteryAvoid interference with other electronic devices Handle your device carefully and sensiblyUse your device in the normal position Allow only qualified personnel to service your deviceEnsure maximum battery and charger life Important usage informationSpecific Absorption Rate SAR certification information Ensure access to emergency servicesCorrect disposal of this product Disclaimer Correct disposal of batteries in this productSafety and usage information Unpack Introducing your deviceDevice layout Rear of your device includes the following keys and featuresKeys Learn about the icons that appear on your screen IconsIcon Definition Assemble and prepare your mobile device Install the SIM card and batteryGetting started with your device Insert the battery Replace the battery cover Charge the batteryInsert a memory card optional Getting started with your device Lock or unlock the touch screen and keys Turn your device on and off→ Airplane mode Disable wireless functionsUse the touch screen Getting started with your device Application tab Get to know the Home screenScroll through the Home screen Add items to the Home screenView network information and notifications Access applicationsMove items on the Home screen Remove items from the Home screenTurn on or off the touch tone Adjust the volume of the ringtonesSwitch to or from the silent mode Customise your deviceSet an unlock pattern Activate animation for switching windowsEnter text using the Android keyboard Enter textYou can also use the following icons Copy and paste textTo hide the Android keyboard, press Download files from the web Download files from the webView the download history Activate automatic sync Synchronise dataSynchronise data manually Make a call CallsLearn to make or answer calls and use call functions View and dial missed calls Adjust the volumeUse the speakerphone feature Answer a callDial a second call Call an international numberCall a contact from Contacts Hold a call or retrieve a held callMake a multiparty call conference call Answer a second callSend a text message Text and multimedia messagesSend a multimedia message Organise email by labels Google MailView text or multimedia messages View email messagesLearn to send or view email messages Set up a POP3 or Imap accountEmail messages Send an email messageView email messages Add friends to your Friends list Google TalkDelete an email account Start a chatYour device supports the following file formats Supported file formatsPlay music files Learn how to listen to music via the music playerMusic Add music files to your deviceVideos Use the party shuffle featureCreate a playlist Capture photos CameraCapture videos Learn to manage all your photo and video files from Gallery Customise camera settingsGallery Open an imagePlay a slideshow Open a videoShare images or videos Create a contact ContactsFind a contact Import contacts from the SIM cardFilter contacts by group Set up a favourite contact listSet contact groups for synchronisation Create an event CalendarChange the calendar view View multiple calendarsView today’s schedule When you are finished, select SaveView event reminders Browser Learn to access and bookmark your favourite web pagesBrowse web pages To reload a web page, press → Refresh Open multiple pagesWhile browsing web pages, press → More → Select text Search for text on a webBookmark your favourite web pages Copy text from a webSearch the map Google SearchGoogle Maps Change the map viewSearch for a specific location Find your locationGet directions to a specific destination Select Bluetooth to turn on the Bluetooth wireless feature BluetoothTurn on the Bluetooth wireless feature Find and pair with other Bluetooth- enabled devicesAllow other Bluetooth devices to locate your device Wi-FiAdd a Wlan Activate and connect to a WlanDelete an alarm Alarm ClockSet a new alarm Stop an alarmTo use the advanced operators, press → Advanced panel CalculatorTurn the Wlan feature on or off Wireless controlsWi-Fi Change the settings for wireless network connectionsAirplane mode Wi-Fi settingsBluetooth Bluetooth settingsCall settings Sound & display Data synchronization Security & location Manage applications Visible passwordsApplications Unknown sourcesSelect locale SD card & phone storageDate & time Locale & textUser dictionary About phoneTroubleshooting You forgot a PIN or PUK Sound quality of a call is poor If using a headset, ensure that it is properly connectedEnsure that your device is connected to the headset You cannot find a Bluetooth-enabled deviceRetrieving held calls Installing Low battery indicatorConnecting to other devices Visibility setting Downloading from web, 29 viewing historyViewing Sending Setting up accounts, 37 viewingPlaying slideshows, 45 viewing Copy and paste, 28 entering, 27 messages ManuallyViewing, 42 Page Declaration of Conformity R&TTE
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