Samsung SM-A510FZKAILO manual Forcing restart, Resetting the device

Page 113

Appendix

The touchscreen responds slowly or improperly

•If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction.

•The touchscreen may malfunction in humid conditions or when exposed to water.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is updated to the latest version.

•If the touchscreen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or encounters a fatal error

Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre.

Restarting the device

If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.

Forcing restart

If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it.

Resetting the device

If the methods above do not solve your problem, perform a factory data reset.

On the Apps screen, tap Settings →Backup and reset →Factory data reset →RESET DEVICE →ERASE EVERYTHING. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

113

Image 113

Contents English /2015. Rev.1.1 Table of Contents Appendix Read me first BasicsPackage contents Device layout Keys Charging the battery BatteryViewing the remaining charging time Battery charging tips and precautionsReducing the battery consumption Ultra power saving mode Power saving modeSingle SIM models Installing the SIM or Usim cardSIM or Usim card Dual SIM models Basics Single SIM models Dual SIM models Removing the SIM or Usim cardMemory card Using dual SIM or Usim cards dual SIM modelsInstalling a memory card Basics Formatting the memory card Removing the memory cardRestarting the device Turning the device on and offTouchscreen Dragging TappingTapping and holding Spreading and pinching Double-tappingSwiping Home screen Home screenHome screen options Adding items Flipboard BriefingCreating folders Moving and removing an itemMoving items Apps screenManaging panels Rearranging items Icon Meaning Indicator iconsPattern Lock screenPassword Using the notification panelNotification panel FingerprintsLaunch Quick connect Searching for content on the device Using quick setting buttonsSetting search categories FinderRe-searching for devices Connecting to other devicesQuick connect Entering text Sharing contentKeyboard layout Changing the input languageChanging the keyboard layout Additional keyboard functionsDictionary Copying and pastingClosing an app Screen captureOpening apps Split screen view Multi windowIntroduction Using additional options Transferring data from your previous device Adjusting the window sizeTransferring data from a mobile device Transferring backup data from a computerDevice MTP Using the device as a removable disk for data transferDevice and data management Updating over the air Updating with Smart SwitchUpdating the device Using a Samsung account Performing a data resetUsing a Google account Backing up and restoring dataTap Share →Simple sharing Sharing files with contactsDeactivating emergency mode Emergency modeInstalling apps Installing or uninstalling appsGalaxy Apps Play StorePhone Uninstalling or disabling appsManaging apps Making callsSingle SIM models Tap to make a voice call, or tap Making calls from the locked screen Using speed dialMaking calls from call logs or contacts list Making an international callAnswering a call Receiving callsRejecting a call Blocking phone numbersDuring a video call Options during callsDuring a voice call Adding contacts ContactsCreating contacts manually Importing contactsSharing profile Searching for contactsSharing contacts MessagesSending messages Tap More →ShareAdd recipients and enter a message Blocking unwanted messages Tap More →Settings →Spam filter Tap Manage spam numbersViewing messages Internet Setting the message notification→ Settings →MORE →Set default account Setting up email accountsBasic shooting CameraSending emails Reading emailsTaking photos or recording videos Launching Camera on the locked screen Auto modeLaunching Camera quickly Locking the focus and exposureContinuous shot Pro modePanorama HDR Rich tone Tap Mode →SelfieNight SelfieWide selfie Tap Mode →Wide selfieQuick settings Camera settingsCamera settings Downloading modesViewing images or videos GalleryDeleting an image or a video Deleting images or videosDeleting multiple images and videos Tap DeleteSharing images or videos Smart ManagerBattery Using the quick optimisation featureManaging device performance StorageCreating events PlannerCreating tasks HealthSyncing events and tasks with your accounts Starting S HealthUsing S Health Additional information Voice Setting a wake-up commandUsing S Voice Tips for better voice recognition Setting the languageMusic Video Recording voice memos Voice RecorderMy Files Changing the recording modeMemo AlarmClock Composing memosWorld clock Stopwatch TimerCalculator Listening to the FM radio RadioScanning radio stations Google appsPlay Movies & TV Google SettingsDrive YouTubeIntroduction Wi-FiConnecting to a Wi-Fi network Tap Wi-Fi Direct Wi-Fi DirectSending and receiving data Tap ConnectEnding the device connection BluetoothSending and receiving data Pairing with other Bluetooth devicesUnpairing Bluetooth devices Flight modeMobile hotspot and tethering Tap UnpairData usage Using the mobile hotspotLimiting data usage SIM card manager dual SIM modelsMobile networks NFC and payment Using the NFC featureMaking payments with the NFC feature Sending data Tap Android Beam and tap the switch to activate itOptions More connection settingsPrinting Adding printer plug-insConnecting your device to a vehicle via MirrorLink Printing contentMirrorLink Ending the MirrorLink connectionDownload booster Sounds and notificationsMotions and gestures DisplayThemes ApplicationsWallpaper Lock screen and security For better fingerprint recognition Fingerprint recognitionDeleting fingerprints Changing the backup passwordRegistering fingerprints Using fingerprints to sign in to accounts Verifying the Samsung account passwordTap Change backup password Tick Sign in using your fingerprints and tap RememberAdding primary contacts Privacy and safetySend SOS messages Accessibility Easy modeSwitching to easy mode Managing shortcutsAdding accounts AccountsRegistering Samsung accounts Backup and resetRemoving accounts Tap Samsung accountLanguage and input Storage About device Date and timeAppendix TroubleshootingForcing restart Resetting the deviceSound echoes during a call Battery depletes faster than when first purchased Error messages appear when opening multimedia files Your device cannot find your current location Remove the SIM card tray from the device Removing the batteryTrademarks Copyright

Related manuals

Manual 729 pages 32.19 Kb

Manual 111 pages 57.39 Kb