Samsung SM-A510FZKAILO manual Error messages appear when opening multimedia files

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Appendix

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

•Free some memory by transferring files to a computer or deleting files from your device.

•Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

•Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

•Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly.

•Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.

Another Bluetooth device is not located

•Ensure that the Bluetooth wireless feature is activated on your device.

•Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to.

•Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

A connection is not established when you connect the device to a computer

•Ensure that the USB cable you are using is compatible with your device.

•Ensure that you have the proper driver installed and updated on your computer.

•If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer.

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Contents English /2015. Rev.1.1 Table of Contents Appendix Basics Read me firstPackage contents Device layout Keys Battery Charging the batteryViewing the remaining charging time Battery charging tips and precautionsReducing the battery consumption Power saving mode Ultra power saving modeSingle SIM models Installing the SIM or Usim cardSIM or Usim card Dual SIM models Basics Removing the SIM or Usim card Single SIM models Dual SIM modelsMemory card Using dual SIM or Usim cards dual SIM modelsInstalling a memory card Basics Removing the memory card Formatting the memory cardRestarting the device Turning the device on and offTouchscreen Dragging TappingTapping and holding Spreading and pinching Double-tappingSwiping Home screen Home screenHome screen options Flipboard Briefing Adding itemsMoving and removing an item Creating foldersMoving items Apps screenManaging panels Rearranging items Indicator icons Icon MeaningLock screen PatternUsing the notification panel PasswordNotification panel FingerprintsLaunch Quick connect Using quick setting buttons Searching for content on the deviceSetting search categories FinderRe-searching for devices Connecting to other devicesQuick connect Sharing content Entering textKeyboard layout Changing the input languageAdditional keyboard functions Changing the keyboard layoutCopying and pasting DictionaryClosing an app Screen captureOpening apps Split screen view Multi windowIntroduction Using additional options Adjusting the window size Transferring data from your previous deviceTransferring backup data from a computer Transferring data from a mobile deviceDevice MTP Using the device as a removable disk for data transferDevice and data management Updating over the air Updating with Smart SwitchUpdating the device Performing a data reset Using a Samsung accountUsing a Google account Backing up and restoring dataSharing files with contacts Tap Share →Simple sharingEmergency mode Deactivating emergency modeInstalling or uninstalling apps Installing appsGalaxy Apps Play StoreUninstalling or disabling apps PhoneManaging apps Making callsSingle SIM models Tap to make a voice call, or tap Using speed dial Making calls from the locked screenMaking calls from call logs or contacts list Making an international callReceiving calls Answering a callRejecting a call Blocking phone numbersDuring a video call Options during callsDuring a voice call Contacts Adding contactsCreating contacts manually Importing contactsSearching for contacts Sharing profileMessages Sharing contactsSending messages Tap More →ShareAdd recipients and enter a message Blocking unwanted messages Tap More →Settings →Spam filter Tap Manage spam numbersViewing messages Setting the message notification InternetSetting up email accounts → Settings →MORE →Set default accountCamera Basic shootingSending emails Reading emailsTaking photos or recording videos Auto mode Launching Camera on the locked screenLaunching Camera quickly Locking the focus and exposureContinuous shot Pro modePanorama Tap Mode →Selfie HDR Rich toneNight SelfieTap Mode →Wide selfie Wide selfieCamera settings Quick settingsCamera settings Downloading modesGallery Viewing images or videosDeleting images or videos Deleting an image or a videoDeleting multiple images and videos Tap DeleteSmart Manager Sharing images or videosUsing the quick optimisation feature BatteryManaging device performance StoragePlanner Creating eventsHealth Creating tasksSyncing events and tasks with your accounts Starting S HealthUsing S Health Additional information Voice Setting a wake-up commandUsing S Voice Setting the language Tips for better voice recognitionMusic Video Voice Recorder Recording voice memosChanging the recording mode My FilesAlarm MemoClock Composing memosWorld clock Stopwatch TimerCalculator Radio Listening to the FM radioGoogle apps Scanning radio stationsGoogle Settings Play Movies & TVDrive YouTubeIntroduction Wi-FiConnecting to a Wi-Fi network Wi-Fi Direct Tap Wi-Fi DirectSending and receiving data Tap ConnectBluetooth Ending the device connectionPairing with other Bluetooth devices Sending and receiving dataFlight mode Unpairing Bluetooth devicesMobile hotspot and tethering Tap UnpairUsing the mobile hotspot Data usageLimiting data usage SIM card manager dual SIM modelsMobile networks Using the NFC feature NFC and paymentMaking payments with the NFC feature Tap Android Beam and tap the switch to activate it Sending dataMore connection settings OptionsPrinting Adding printer plug-insPrinting content Connecting your device to a vehicle via MirrorLinkMirrorLink Ending the MirrorLink connectionSounds and notifications Download boosterDisplay Motions and gesturesThemes ApplicationsWallpaper Lock screen and security Fingerprint recognition For better fingerprint recognitionDeleting fingerprints Changing the backup passwordRegistering fingerprints Verifying the Samsung account password Using fingerprints to sign in to accountsTap Change backup password Tick Sign in using your fingerprints and tap RememberAdding primary contacts Privacy and safetySend SOS messages Easy mode AccessibilitySwitching to easy mode Managing shortcutsAccounts Adding accountsBackup and reset Registering Samsung accountsRemoving accounts Tap Samsung accountLanguage and input Storage Date and time About deviceTroubleshooting AppendixResetting the device Forcing restartSound echoes during a call Battery depletes faster than when first purchased Error messages appear when opening multimedia files Your device cannot find your current location Removing the battery Remove the SIM card tray from the deviceCopyright Trademarks

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