Samsung SM-G360HHADSER, SM-G360HZWDSER, SM-G360HZSDSER Another Bluetooth device is not located

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Troubleshooting

•Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly.

•Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.

Another Bluetooth device is not located

•Ensure that the Bluetooth wireless feature is activated on your device.

•Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to.

•Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

A connection is not established when you connect the device to a computer

•Ensure that the USB cable you are using is compatible with your device.

•Ensure that you have the proper driver installed and updated on your computer.

•If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer.

•Ensure that you have Samsung Kies or Windows Media Player 10 or higher installed on your computer.

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations.

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Contents SM-G360H/DS Table of Contents Messages & email Read me first Instructional icons Package contents Getting startedDevice layout Buttons Using the SIM or Usim card and battery Installing the SIM or Usim card and batteryGetting started Getting started Removing the SIM or Usim card and battery Activating SIM or Usim cards Using dual SIM or Usim cards dual SIM modelsSwitching between cards Changing the display name and icon of SIM or Usim cardsCharging the battery Reducing the battery consumption Using a memory card Installing a memory cardFormatting the memory card →Settings →Storage →Unmount SD cardRemoving the memory card → Erase everythingTurning the device on and off Locking and unlocking the screenTapping Using the touch screenBasics Double-tapping Tapping and holdingDragging Flicking Spreading and pinchingHome screen layout Home screenHome screen options Apps screen Indicator icons Icon MeaningUsing the notifications panel Notifications panelClosing an app Using the quick setting buttonsOpening apps Samsung Galaxy Apps Installing or uninstalling appsInstalling apps Play StoreEnabling apps Uninstalling or disabling appsManaging apps Changing the input language Entering textKeyboard layout Changing the keyboard layoutUsing additional keyboard functions Copying and pastingScreen capture My FilesViewing help information Power saving featureUltra power saving mode Mobile data Wi-FiNetwork connectivity Tap ConnectAbout tethering and mobile hotspots Using the mobile hotspotTethering and Mobile hotspot Tick Bluetooth tethering Using USB tetheringUsing Bluetooth tethering Tick USB tetheringManaging the Home screen PersonalisingManaging the Home and Apps screens Changing the sorting method Managing the Apps screenManaging panels Hiding appsChanging ringtones Setting wallpaper and ringtonesSetting wallpaper Tap Set wallpaper or DoneChanging the screen lock method Using backup accountsPassword Transferring data from your previous deviceUsing Smart Switch with computers Using Samsung Smart SwitchUsing Smart Switch Mobile Adding accounts Setting up accountsUsing Samsung Kies Removing accountsPhone Making callsTap Keypad Making calls from call logs or contacts listMaking an international call Receiving calls Options during callsDuring a video call Importing and exporting contacts ContactsAdding contacts Moving contacts from other devicesTap →Add shortcut to home screen Searching for contactsAdding shortcuts for contacts to the Home screen Sending messages Messages & emailMessages Dual SIM modelsViewing incoming messages Single SIM modelsSetting up email accounts Sending emailsReading emails Taking photos or recording videos CameraBasic shooting Beauty face Shooting modesAuto Launching Camera on the locked screenContinuous shot PanoramaBest photo NightCamera settings SportsStorage location Select the memory location for storage Viewing content on the device GalleryCreating events or tasks Useful apps and featuresPlanner Internet Syncing events and tasks with your accountsVideo Playing videosWorld clock AlarmClock Stopwatch TimerCalculator Deleting clocksListening to the FM radio MemoRadio Composing memosScanning radio stations Playing voice memos Voice RecorderRecording voice memos Google apps Play Games Google SettingsPlay Newsstand DriveBluetooth About BluetoothSending an image Pairing with other Bluetooth devicesSending and receiving data About Wi-Fi Direct Wi-Fi DirectUnpairing Bluetooth devices Connecting to other devicesEnding the device connection Mobile printing Connecting to a printerPrinting content Adding printer plug-insUpgrading over the air Device & data managerUpgrading the device Upgrading with Samsung KiesDevice MTP Connecting as a media deviceTransferring files between the device and a computer Backing up and restoring data Connecting with Samsung KiesTap Backup and reset and tick Back up my data Performing a data reset Wi-Fi SettingsAbout Settings Setting Wi-Fi sleep policyTethering and Mobile hotspot BluetoothFlight mode Data usage SIM card manager dual SIM modelsPrinting Default messaging appLocation More networksSound Mobile networksDisplay WallpaperAnswering/ending calls Lock screenCall Ringtones and keypad tones Additional settingsApplication manager Add account Backup and resetAccessibility Text-to-speech options Language DefaultLanguage and input Samsung keyboardGoogle voice typing Keyboard swipePointer speed Date and timeText-to-speech options Battery StorageSet up SIM card lock SecurityAbout device Troubleshooting Your device displays network or service error messages Touch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored in the device has been lost Copyright

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