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| • Fully open both taps. |
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| • Make sure the temperature selection is correct. |
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| • Make sure the hoses are connected to the correct taps. Flush | ||||
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| water lines. |
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| • Make sure the water heater is set to supply a minimum 120 | ||||
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| °F (49 °C) hot water at the tap. Also, check the water heater | |||
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| capacity and recovery rate. |
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Fills with the wrong | • | Disconnect the hoses and clean the mesh filter. The | mesh | ||
| filter may be clogged. |
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water temperature. |
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• | While the washing machine fills, the | water temperature may | |||
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| change as the automatic temperature control feature checks | |||
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| incoming water temperature. This is normal. |
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| • | While the washing machine fills, you | may notice just | hot and/ | |
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| or just cold water going through the dispenser when cold or | |||
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| warm temperatures are selected. This is a normal function | |||
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| of the automatic temperature control feature as the washing | |||
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| machine determines the water temperature. |
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| • Use the High or Extra High spin speed. |
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Load is wet at the | • | Use high efficiency (HE) detergent to reduce oversudsing. | |||
• Load is too small. Small loads (one or two items) may become | |||||
end of a cycle. | |||||
| unbalanced and not spin completely. |
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| • Make sure the drain hose is not kinked or clogged. |
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| • Make sure the door is properly closed. |
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| • Make sure all hose connections are tight. |
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Leaks water. | • Make sure the end of the drain hose is correctly inserted and | ||||
| secured to the drain system. |
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| • | Avoid overloading. |
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| • | Use high efficiency (HE) detergent to | prevent oversudsing. | ||
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| • Excessive suds collect in recesses and can cause foul odours. | ||||
Has odours. | • Run cleansing cycles to sanitize periodically. |
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• Clean the door seal (diaphragm). |
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| • Dry the washing machine interior after a cycle has finished. | ||||
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No bubbles are seen | • Overloading may screen bubbles. |
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(Bubbleshot models |
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• Severely contaminated laundry may not generate bubbles. | |||||
only). | |||||
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If a problem persists, contact a local Samsung service centre.
Troubleshooting
English 49
3/31/2017 12:16:38 PM