Samsung AQ12EAXSER, AQ12EANSER, AQ18EAXSER, AQ24EANSER, AQ24EAXSER manual Appendix, Troubleshooting

appendix

TROUBLESHOOTING

Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expenses.

PROBLEM	SOLUTION
The air conditioner does	• Because of the protective mechanism, the appliance does not start
not operate immediately	operating immediately to keep the unit from overloading.
after it has been	The air conditioner will start in 3 minutes.
restarted.
The air conditioner does	• Check that the power plug is properly connected. Insert the power plug
not work at all.	into the wall socket correctly.
	• Check if the circuit breaker is switched off.
	• Check if there is a power failure.
	• Check your fuse. Make sure it is not blown out.
The temperature does	• Check if you selected Fan mode.
not change.	Press the Mode button on the remote control to select another mode.
The cool(warm) air does	• Check if the set temperature is higher(lower) than the current temperature.
not come out of the air	Press the Temp or  button on the remote control to change the set
conditioner.	temperature. Press the Temp or  button to increase or decrease the
	temperature.
	• Check if the air filter is blocked by dirt. Clean the Air filter every two weeks.
	• Check if the air conditioner has just been turned on. If so, wait 3 minutes.
The fan speed does not	• Check if you selected Auto or Dry mode.
change.	The air conditioner automatically adjusts the fan speed to Auto in Auto/Dry
	mode.
Timer function does not	• Check if you press the Set/Cancel button on the remote control after you
set.	have set the time.
Odors permeate in the	• Check if the appliance is running in a smoky area or if there is a smell
room during operation.	entering from outside. Operate the air conditioner in Fan mode or open
	the windows to air out the room.
The air conditioner	• A bubbling sound may be heard when the refrigerant is circulating through
makes a bubbling sound.	the compressor. Let the air conditioner operate in a selected mode.
Water is dripping from	• Check if the air conditioner has been cooling for an extended period of
the air flow blades.	time with the air flow blades pointed downwards. Condensation may
	generate due to the difference in temperature.
Remote control is not	• Check if your batteries are depleted.
working.	• Make sure batteries are correctly installed.
	• Make sure nothing is blocking your remote control sensor.
	• Check that there are strong lighting apparatus near the air conditioner.
	Strong light which comes from fluorescent bulbs or neon signs may
	interrupt the electric waves.
The indoor unit display	• This IS NOT AN ERROR CODE, but the system is informing us it is
shows “dF” during the	preforming a regular defrost cycle (melting the ice of outdoor unit heat
heating mode	exchanger). The code “dF” will disappear automatically at the end of
	defrost.

34_appendix

AQ09E series_IB_E_29876_12.04.08.indd 34

2008-12-4 18:21:32