Samsung HT-BD7255R/XER manual Troubleshooting

Page 83

Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Centre.

ENG

SYMPTOM

Check/Remedy

 

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

Playback does not start.

• Check the region number of the BD/DVD.

 

BD/DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this Blu-ray Home Cinema.

 

• Make sure that the rating level is correct.

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

Play/Pause button is pressed.

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

 

Sound can be heard only from a few

• On certain BD/DVD discs, sound is output from the front speakers only.

speakers and not all 6.

• Check if the speakers are connected properly.

 

 

• Adjust the volume.

 

• When listening to a CD or radio, sound is output to the front speakers only.

 

 

 

Dolby Digital 5.1 CH Surround Sound is

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround

not produced.

Sound is produced only if the disc is recorded with 5.1 channel sound.

 

• Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in the

 

information display?

 

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

• Have you selected the mode(TV/BD) functions of the remote control (TV or BD) correctly?

 

 

 

• Disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

 

• Picture quality is poor and

• Is the disc dirty or damaged?

picture is shaking.

• A poorly manufactured disc may not be playable.

 

 

 

 

Audio language and subtitles do not work.

• Audio language and subtitles will not work if the disc does not contain them.

 

 

 

Menu screen does not appear even

• Are you using a disc that does not contain menus?

when the menu function is selected.

 

 

 

 

 

Aspect ratio cannot be changed.

• You can play 16:9 BD/DVDs in 16:9 Wide mode, 4:3 Letter Box mode, or

 

4:3 Pan - Scan mode, but 4:3 BD/DVDs can be seen in 4:3 ratio only.

 

Refer to the Blu-ray Disc jacket and then select the appropriate function.

 

 

 

 

83

● TROUBLESHOOTING

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Contents Thank you for purchasing this Samsung product 1CH Blu-ray Home Cinema SystemHdmi Player Features1920 x 1080 HD 1280 x 720 HD For High-Definition Playback BLU-RAY Disc FeaturesHD video resolutions are also available Depending on the resolution of your TVWHAT’S Included Accompanying the product Safety informationSafety Warnings This symbol indicates dangerous voltagePrecautions Contents DivX Playback Audio Setup 37 Setting up the Speaker OptionsBD-LIVE ENG About the use of this user’s manual Getting startedBefore Reading the USER’S Manual Icons that will be used in manualLogos of Discs that can be played Disc Type and CharacteristicsDisc types that can be played DVD-RAM Discs that cannot be playedRegion code Blu-ray Disc CompatibilityDisc Format Disc TypesFront Panel DescriptionRear Panel Tour of the Remote Control Remote controlRemote Control Installing batteries in the Remote ControlOperation Range of the Remote Control Setting the Remote ControlBrand Code TV Brand Code ListConnections Connecting the SpeakersConnections This product should be connected with the SWA-4100 only Connecting the Wireless ReceivingWireless Receiving Module SWA-4100 Wireless Receiving Module SWA-4100 Hdmi Auto Detection Function Connecting the Video OUT to Your TVChoose one of the three methods for connecting to a TV Method 3 Composite Video Good Method 2 Component Video BetterOptical Cable Connecting Audio from External ComponentsOptical Connecting an External Digital Component AUX Connecting an External Analogue Component Case 1 Connecting a Direct LAN Cable to your Modem Connecting to the Network This unit does not receive AM broadcasts Connecting the FM AntennaCase 2 Connecting to a Wireless IP sharer FM Antenna SuppliedCooling FAN Connecting MicrophoneBasic Functions Before PlayingHD DVD DVD+RW DVD-ROM DVD-RAM CDV CD-ROM CVD Playing a Disc ON-SCREEN Menu NavigationSearching through a Chapter or Track Setting the SoundUsing the Search and Skip Functions Setting the Power On / Off Melody SoundStep Motion Play Slow Motion PLAY/STEP Motion PlaySlow Motion Play Choose your time zone System setupSetting the Clock System SetupSubtitle For the disc subtitles Language setupSetting UP the Language Options Audio For the disc audio languageDynamic Compression Audio setupSetting UP the Speaker Options Audio SetupSetting the Sound Edit Setting the Speaker DistanceDSPSmart Sound Function Smart Sound Audio Upscaling Power Bass DSP Mode OFFPan-Scan Display setupSetting UP the Display Options TV AspectMovie Frame 24 Fs ResolutionBlu-ray Disc playback Setting UP the Video DISPLAY/OUTPUT OptionsResolution according to the output mode Screen Message Progressive ModeFrame & Field bar Samsung products only Hdmi setupSetting UP the Hdmi Setup Options Anynet+ HDMI-CECHdmi Format Hdmi SetupHdmi Audio Picture ModeParental Setup Parental setupSetting UP the Parental Lock Changing the Password If you forgot your passwordSetting the Rating Level Cable Network Setting UP the Network Setup OptionsNetwork Setup Network SelectionNeed further or additional settings Network setupWireless Network Setup availableSubnet Mask or Gateway Press the buttons to select DHCP, then pressEnter button  If Dhcp is set to On, you cant select IP AddressIf Dhcp is set to On and, DNS to Auto, you don’t Proxy Setting When you select an item, use the number  If the automatic settings don’t work, contactBD-LIVE Internet Connection SetupNetwork Connection Test System Device Management BD data managementSystem System upgradeFirmware Upgrade UpgradeTo select Start and then press the Enter button To perform the system upgrade, press the buttonsSystem update gets started Other USB devicesex. MP3 player are not guaranteed to workDivx R Registration Firmware Upgrade NotificationSystem Upgrade System InformationInfo menu for the PIP section Using the Display FunctionWatching a movie Using the Popup Menu Using the Disc Menu & POPUP/TITLE MenuUsing the Disc Menu Using the Title MenuRepeat the current chapter or title Using the A-B Repeat functionRepeat Play Repeat playbackSelecting the Subtitle Language Using the Audio buttonUsing the Subtitle button Selecting the Audio LanguageChanging the Camera Angle Using the Angle functionBD-LIVE PIP Picture in Picture SettingsUsing the PIP button Using the BD-LIVE DiscAudio Display Divx PlaybackSkip Forward/Back Fast PlaybackDTS If the Disc has more than One Subtitle FileDivXDigital internet video eXpress AVIRepeat Audio CDCD-DA & MP3 Listening to musicDisplays the media type Current track song Playing AN Audio CDCD-DA/MP3Audio CDCD-DA/MP3 Screen Elements Listening to MusicTo go to the Music List, press the Return button PlaylistRotate Viewing a pictureViewing a Picture Slide SHOW/SPEEDTo stop the Zoom ZoomGO to Photo List To move the areaPress the PL II Mode button Sound modeSfesound Field Effect Mode Dolby PRO Logic II ModeDolby PRO Logic II Effect Safe USB Removal Using the USB functionPlaying Media Files Using the USB Host Feature Using the USB FunctionSupported file Formats USB Host SpecificationUSB Devices that can be used with the Home Cinema Main Unit Presetting StationsRadio Listening to RadioDescription on RDS function Using the RDS Radio Data System to receive FM stationsTo show the RDS signals About RDS BroadcastingDisplay gives you the PTY codes described to the right PTY Program Type indication and PTY-SEARCH functionBD/DVD D.IN AUX BT Audio FM Using BluetoothWhat is BLUETOOTH? To Connect the BLU-RAY Home Cinema to a Bluetooth DeviceCurrently connected device will be disconnected Using BluetoothPress the Menu button Press the Reda button Connecting to a PC and Playing MP3, Jpeg or Divx ContentPc streaming function Refer to pages 28~29 for the connectionPC Streaming Function Convenient function Sleep Timer FunctionAdjusting Display Brightness Using HeadphonesTroubleshooting Hdcp High-bandwidth Digital Content Protection Press the Power buttonFeature is not available at the moment Resolution Abnormal Hdmi output screenHandling and Storing Discs AppendixHandling discs Disc StorageSpecifications Impedance Frequency range Dimensions W x H x DWeights Speaker systemRegion Country Customer Care Centre Web Site Contact Samsung World WideCode No. AH68-02219P0.0 Correct disposal of batteries in this product
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HT-BD7255R/XER specifications

The Samsung HT-BD7255R/XER is a cutting-edge home theater system that delivers an immersive entertainment experience, featuring advanced technologies and a sleek design. This system is designed for cinephiles and music lovers alike, providing unmatched audio and video quality.

One of the standout features of the HT-BD7255R/XER is its built-in Blu-ray player, which supports Full HD 1080p playback. This ensures that users can enjoy their favorite movies with stunning detail and clarity. The player is compatible with a variety of disc formats, including standard DVDs and Blu-ray discs, making it a versatile addition to any home cinema setup. Additionally, it features a USB port, allowing for easy playback of multimedia files from external storage devices.

The audio system is powered by Samsung's proprietary technology, providing rich and dynamic sound. The HT-BD7255R/XER includes a 5.1-channel surround sound speaker setup, which creates a truly immersive audio experience. With Dolby TrueHD and DTS-HD Master Audio decoding, it ensures that users will hear every whisper and explosion with breathtaking realism. The speakers are designed to complement the overall aesthetic of the system, with a modern finish that suits any decor.

Connectivity options are plentiful with the HT-BD7255R/XER. It includes HDMI outputs for easily connecting to high-definition televisions, as well as multiple inputs for various devices such as gaming consoles and cable boxes. The system also supports Bluetooth connectivity, enabling users to stream music wirelessly from their smartphones or tablets. This feature enhances flexibility and convenience, allowing for an effortless audio experience.

Another key characteristic of the HT-BD7255R/XER is its user-friendly interface. The system includes a remote control for easy access to functions, and the on-screen menus are intuitive, making navigation seamless. In addition, the system can automatically calibrate the speakers to optimize sound based on the room's acoustics, ensuring an enhanced listening experience no matter the environment.

In conclusion, the Samsung HT-BD7255R/XER is an impressive home theater system that artfully combines advanced technology with user-friendly features. With its built-in Blu-ray player, immersive surround sound, and versatile connectivity options, it stands out as a formidable choice for anyone looking to elevate their home entertainment experience. Whether enjoying a blockbuster movie or a favorite album, the HT-BD7255R/XER promises a true cinematic experience at home.
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