Samsung HT-C553/XER, HT-C553/NWT manual Other Information, Symptom Check/Remedy, Troubleshooting

Page 45

Other Information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom

Check/Remedy

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

Playback does not start.

• Check the region number of the DVD.

 

DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this product.

 

• Make sure that the rating level is correct.

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

 

 

Play/Pause button is pressed.

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

Sound can be heard only from a

• On certain DVD discs, sound is output from the front speakers only.

few speakers and not all 6.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

 

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

Select "PROLOG" by pressing

 

PL II (Dolby Pro Logic II) on the remote control to

 

use all six speakers.

 

 

Dolby Digital 5.1 CH Surround

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is

Sound is not produced.

produced only if the disc is recorded with 5.1 channel sound.

 

• Is the audio language correctly set to Dolby Digital 5.1-CH in the information display?

 

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

 

 

• Have you selected the mode (DVD RECEIVER/TV) functions of the remote control (DVD RECEIVER/TV)

 

correctly?

 

 

• Disc is rotating but no

• Is the TV power on?

 

 

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

 

 

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

Audio language and subtitles do not work.

• Audio language and subtitles will not work if the disc does not contain them.

 

 

 

The Disc/Title menu screen does not

• Are you using a disc that does not contain menus?

appear even when the Disc/Title

 

 

 

function is selected.

 

 

 

Aspect ratio cannot be changed.

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX mode, or 4:3 PAN

 

SCAN mode, but 4:3 DVDs can be seen in 4:3 ratio only. Refer to the DVD disc

 

jacket and then select the appropriate function.

 

 

 

 

06 Other Information

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Contents Digital Home Cinema System Safety Warnings Safety InformationEnglish Wide SLOT, Fully InsertPrecautions AccessoriesCheck for the supplied accessories below Disc Storage Holding discsHandling and Storing Discs LicenceContents Advanced Functions Getting Started Disc Types and CharacteristicsRegion Code Icons that will be used in manualDisc Types And Disc Format Disc types that can be playedCD-R Discs CD-R MP3 DiscsUSB Host Specification Supported file Formats USB Devices that can be used with ProductDescription Front PanelRear Panel Remote control Tour of the Remote ControlSetting the Remote Control Battery size AAAIf the TV turns off, the setting is complete Connections Connecting the SpeakersSpeaker Components Assembled Speakers Speaker ComponentsHT-C550 HT-C553HT-C650W HT-C653WHT-C655W Installing the Speakers on the Tallboy Stand Case of HT-C550 Connecting The SpeakersColors of the speaker plugs to the speaker jacks Centre Speaker Front Speaker RWireless Receiver Module SWA-5000 Case of HT-C650WHT-C650W/C653W/C655W only TX card Choose one of the four methods for connecting to a TV Connecting the Video Out to your TVMethod 2 Component Video Method 4 suppliedMethod 3 Scart Method 4 Composite VideoVideo Select Function Hdmi Auto Detection Function Using Anynet+HDMI-CECConnecting Audio from External Components AUX1 Connecting an External Component/MP3 playerOptical Connecting an External Digital Component AUX2 Connecting an External Analogue ComponentOptical Cable not supplied Set-Top Box WhiteConnecting Microphone Connecting the FM AntennaTuning  The microphone does not operate in the FM modePress the Exit button to exit the setup menu SetupSelecting the Video Format Press the Enter button to select Start buttonTV Aspect ResolutionBD Wise Hdmi FormatAudio Speaker SettingSetting the Rear Speaker Setting the Centre SpeakerOtherwise, change the setting according to the table Test ToneDRC Dynamic Range Compression Auto Sound Calibration SettingEQ Optimizer Auto Sound CalibrationChange Password Initial SettingDivXR Registration Parental RatingBasic Functions TV Screen Saver/Power Saving FunctionDisc Playback Audio CDCD-DA/MP3/WMA PlaybackForward/Reverse Search Rotate FunctionSkipping Scenes/Songs Slow Motion PlayUsing the Disc Menu Using the Title MenuStep Motion Play Minute Skip functionRepeat Playback DVD/DivX RepeatCD/MP3 Repeat Displaying Disc Information Selecting the Audio LanguageTools menu Selecting the Subtitle Language Sound ModeAngle Function Caption FunctionDSP Digital Signal Processor/EQ Dolby Pro Logic II ModePress the S.VOL button Presetting Stations Setting Mono/StereoAbout RDS broadcasting Listening to RadioTo show the RDS signals About characters shown in the displayPTY Program Type indication PTY-SEARCH function Playing Media Files using the USB Host Feature USB FunctionSafe USB Removal Advanced Functions CD Ripping DTS-CDs cannot be ripped Symptom Check/Remedy TroubleshootingOther Information Symptom Language code listCheck/Remedy SWA-5000HT-C650W/C653W/C655W SpecificationsHT-C553 HT-C550HT-C555 Speaker Speaker systemHT-C650W Subwoofer 168 x 350 x 295 mm WeightsHT-C653W HT-C655WSamsung Correct disposal of batteries in this product
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HT-C553/XER, HT-C555/XER, HT-C553/NWT, HT-C655W/XER specifications

The Samsung HT-C655W/XER, HT-C553/NWT, HT-C555/XER, and HT-C553/XER are part of Samsung's esteemed lineup of home theater systems, designed to elevate your audio-visual experience with cutting-edge features and technologies.

The HT-C655W/XER stands out with its sleek design and wireless surround sound capabilities. This model includes a Blu-ray player that supports Full HD 1080p playback, ensuring stunning picture quality for your favorite movies and shows. It also features Samsung's Smart Hub, which provides access to various streaming services, apps, and more, allowing you to enjoy a vast array of content straight from your couch. The system's HDMI output delivers superior video performance, while its Digital Lumens technology optimizes brightness and color precision.

The HT-C553/NWT is another impressive model, equipped with a powerful 1000 watts of total power output. This home theater system incorporates surround sound technology that immerses you in a 3D audio experience, bringing movies and music to life like never before. Additionally, the HT-C553/NWT features a built-in DVD player, making it a versatile option for those who still enjoy their DVD collection. Its crystal-clear sound quality is supported by Dolby Digital and DTS technologies, ensuring an authentic cinematic experience.

Moving to the HT-C555/XER, this model is recognized for its compact design that fits seamlessly into any living space. It also provides a Bluetooth connection, allowing for easy streaming from compatible devices such as smartphones and tablets. The HT-C555/XER includes various audio modes that enhance performance for music, movies, and gaming, making it a multifaceted choice for diverse entertainment needs.

Lastly, the HT-C553/XER shares similarities with the HT-C553/NWT but incorporates slight variations in connectivity options and design aesthetics. Both systems prioritize user convenience and performance, making them ideal for those looking to upgrade their home entertainment setup.

All these Samsung home theater systems exemplify a commitment to quality and innovation, showcasing features that cater to audiophiles and casual viewers alike. The enhancements in sound technology, visual clarity, and connectivity options make these models a worthy investment for anyone looking to enrich their home viewing experience. Whether you're hosting movie nights or simply enjoying some music, Samsung's home theater systems promise to deliver remarkable entertainment solutions.
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