Samsung LS23A350NS/CI, LS22A350NS/CI manual Troubleshooting, Monitor Self-Diagnosis

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5 Troubleshooting

5-1 Monitor Self-Diagnosis

• You can check if the product is working properly using the Self-Diagnosis function.

If a blank screen is displayed and the Power LED blinks even if the product and the PC are properly connected, perform the self-diagnosis function according to the procedures below.

1.Turn the product and the PC off.

2.Separate the signal cable from the product .

3.Turn the product on.

4.If the product is working properly, the <Check Signal Cable> message appears.

In this case, if a blank screen is displayed again, make sure that there is no problem with the PC and the connection. The product is working properly.

Troubleshooting

5-1

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Contents Monitor Table Of Contents Icons used in this manual Major Safety PrecautionsUsing this Manual Before You StartAbout persistent images Custody and MaintenanceExternal Surface and Screen Maintenance Securing the Installation SpacePrecautions for Storage Cleaning the MonitorCleaning the Monitor Meaning of Signs Safety PrecautionsIcons used for safety precautions Power RelatedInstallation Related Cleaning Related Usage Related Major Safety Precautions Maintaining the Correct Posture when Using this Product Package Contents Installing the ProductInstalling the Stand Disassembly is in the reverse order of the assembly Connecting part may differ depending on the product model Connecting with a PCCables can be fixed as shown To lock the product, follow these steps Kensington LockSetting the Optimal Resolution Using the productStandard Signal Mode Table Vertical Frequency Horizontal FrequencyInstalling the Device Driver Icon Description Product Operating ButtonsProduct Operating Buttons Auto Power LEDMenu Description Using the Screen Adjustment Menu OSD On Screen DisplayScreen Adjustment Menu OSD On Screen Display Structure Top Menus Sub MenusThis menu is unavailable when Angle or Eco Saving is set Color Cool 2 Sets the color temperature of the screen to very cool Size & Position PC signalsControls the repeat delay of a button Information Shows the frequency and resolution set on the PCNatural Color Installing the SoftwareWhat is Natural Color ? Removing the Software What is MagicTune?Installing the Software MagicTuneInstalling the Software MultiScreen What is MultiScreen ?Monitor Self-Diagnosis TroubleshootingImage is TOO Light or TOO Dark Before Requesting ServiceOn screen adjustment menu OSD does not appear Blank screen appears / I cannot turn the product onPictures are out-of-focus Beep, beep sound is heard when booting the computerDisplay area suddenly moves to an edge or to the center FAQ Please TRY the Following FAQS22A350N SpecificationsMore Information Model NameS23A350N State Normal Operation Power Saving Mode Power OFF Power Saving FunctionEurope Contact Samsung WorldwideNorth America Latin AmericaCIS Middle East Asia PacificAfrica More Information
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