Samsung LS23A350NS/CI, LS22A350NS/CI manual Display area suddenly moves to an edge or to the center

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The color is weird / The picture is displayed in black and white

Is the entire screen displayed in the same color as if viewing

Check the cable connection to the computer.

the screen through a cellophane paper?

Reinsert the graphics card into the computer completely.

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

The display area suddenly moves to an edge or to the center.

Did you change the graphics card or the driver?

Please press the [AUTO] button to run the auto adjustment

function.

 

 

 

Did you change the resolution and frequency appropriate to

Set the resolution and the frequency to the appropriate values

in the graphics card

the product?

refer to the (Standard Signal Mode Table)

 

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

The pictures are out-of-focus.

 

 

Did you change the resolution and the frequency appropriate

Set the resolution and the frequency to the appropriate values

in the graphics card

to the product?

refer to the (Standard Signal Mode Table)

 

 

 

The color is displayed in 16 bit (16 colors). The color has been changed after changing the graphics card.

 

 

 

Windows XP : Set the color again by selecting Control Panel

 

→ Appearance and Themes → Display → Settings.

 

Windows ME/2000 : Set the color again by selecting Control

 

Panel → Display → Settings.

 

Windows Vista : Change the color settings by selecting Con-

Did you install the device driver for the product?

trol Panel → Appearance and Personalization → Personaliza-

tion → Display settings.

 

 

Windows 7 : Change the color settings by selecting Control

 

Panel → Appearance and Personalization → Display →

 

Adjust resolution → Advanced settings → Monitor.

 

(For more information, refer to the Windows user manual for

 

the computer.)

 

 

Is the graphics card configured correctly?

Configure the color again in accordance with the new graph-

ics card driver.

 

 

 

When I connect the monitor, the 'Unknown monitor, Plug&Play (VESA DDC) monitor found' message is displayed.

Did you install the device driver for the product?

Install the device driver referring to the descriptions about the

driver installation.

 

 

 

Check if all the Plug&Play (VESA DDC) functions are sup-

Install the device driver referring to the descriptions about the

ported referring to the User Manual of the graphics card.

driver installation.

 

 

When I look at the exterior edges of the product, small alien substances appear on it.

Since this product is designed so that the color has a soft appearance by coating it with a transparent material over the black edges, such things may be seen. This is not a defect of the product.

A “beep, beep” sound is heard when booting the computer.

If the beep sound is generated 3 or more times when booting up the computer, please request service for the computer.

Troubleshooting

5-2

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Contents Monitor Table Of Contents Using this Manual Major Safety PrecautionsBefore You Start Icons used in this manualExternal Surface and Screen Maintenance Custody and MaintenanceSecuring the Installation Space About persistent imagesCleaning the Monitor Cleaning the MonitorPrecautions for Storage Icons used for safety precautions Safety PrecautionsPower Related Meaning of SignsInstallation Related Cleaning Related Usage Related Major Safety Precautions Maintaining the Correct Posture when Using this Product Package Contents Installing the ProductInstalling the Stand Disassembly is in the reverse order of the assembly Connecting part may differ depending on the product model Connecting with a PCCables can be fixed as shown To lock the product, follow these steps Kensington LockSetting the Optimal Resolution Using the productStandard Signal Mode Table Vertical Frequency Horizontal FrequencyInstalling the Device Driver Product Operating Buttons Product Operating ButtonsIcon Description Auto Power LEDScreen Adjustment Menu OSD On Screen Display Structure Using the Screen Adjustment Menu OSD On Screen DisplayTop Menus Sub Menus Menu DescriptionThis menu is unavailable when Angle or Eco Saving is set Color Cool 2 Sets the color temperature of the screen to very cool Size & Position PC signalsControls the repeat delay of a button Information Shows the frequency and resolution set on the PCWhat is Natural Color ? Installing the SoftwareNatural Color Installing the Software What is MagicTune?MagicTune Removing the SoftwareInstalling the Software MultiScreen What is MultiScreen ?Monitor Self-Diagnosis TroubleshootingOn screen adjustment menu OSD does not appear Before Requesting ServiceBlank screen appears / I cannot turn the product on Image is TOO Light or TOO DarkDisplay area suddenly moves to an edge or to the center Beep, beep sound is heard when booting the computerPictures are out-of-focus FAQ Please TRY the Following FAQMore Information SpecificationsModel Name S22A350NS23A350N State Normal Operation Power Saving Mode Power OFF Power Saving FunctionNorth America Contact Samsung WorldwideLatin America EuropeCIS Middle East Asia PacificAfrica More Information
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