Morphy Richards VC70069 MUK manual Your Three, Year, Guarantee, Your TWO, Exclusions

70069 rev1:VC70069 MUK Rev1 05/10/2009 09:55 Page 8

YOUR THREE		Helpline number quoting Model
YEAR		number and Serial number on the
		product, or write to Morphy
GUARANTEE		Richards at the address shown.
Available on registration		You may be asked to return a
in the UK only
		copy of proof of purchase.
This 3 year guarantee is only valid
when registered directly with		Subject to the exclusions set out
Morphy Richards within 28 days		below, the faulty appliance will
of purchase. If you do not		then be repaired or replaced and
register your product within 28		dispatched usually within 7
days, it is guaranteed for 2 years.		working days of receipt.
To validate your 3 year guarantee,
telephone our consumer helpline.		If you suspect a fault, follow the
Once you have registered your		simple checks detailed below
product, you will receive written		before retrying the appliance or
confirmation from Morphy		calling the helpline.
Richards, please retain this
information. Please note that the	•	Has the thermostat operated?
3 year guarantee is only		Allow 60 minutes for reset.
available in the UK. Please refer	•	Replace bag.
to your 2 year guarantee for more
information.
	•	Check the tools / tubes / hose for
YOUR TWO		blockages.
YEAR	•	Check the plug is firmly in the
GUARANTEE		socket.
It is important to retain the	•	Check the socket is working by
retailer’s receipt as proof of		trying another appliance.
purchase. Staple your receipt to
this back cover for future	•	Check the fuse in the plug.
reference.
		If for any reason this item is
Please quote the following		replaced during the 2 year
information if the product		guarantee period, the guarantee
develops a fault. These numbers		on the new item will be calculated
can be found on the base of the		from original purchase date.
product.		Therefore it is vital to retain your
Model no.		original till receipt or invoice to
		indicate the date of initial
Serial no.		purchase.
		To qualify for the 2 year
All Morphy Richards products are		guarantee, the appliance must
individually tested before leaving		have been used according to the
the factory. In the unlikely event		instructions supplied.
of any appliance proving to be
faulty within 28 days of purchase,		EXCLUSIONS
it should be returned to the place
of purchase for it to be replaced.		Morphy Richards shall not be
If the fault develops after 28 days		liable to replace or repair the
and within 24 months of original		goods under the terms of the
purchase, you should contact the		guarantee where:

Morphy Richards products are intended for household use only.

Morphy Richards has a policy of continuous improvement in product quality and design. The company, therefore, reserves the right to change the specification of its models at any time.

1The fault has been caused or is attributable to accidental use, misuse, negligent use or used contrary to the manufacturer’s recommendations or where the fault has been caused by power surges or damage caused in transit.

2The appliance has been used on a voltage supply other than that stamped on the products.

3Repairs have been attempted by persons other than our service staff (or authorised dealer).

4Where the appliance has been used for hire purposes or non domestic use.

5Morphy Richards are not liable to carry out any type of servicing work, under the guarantee.

6The guarantee excludes consumables such as bags and filters.

•This guarantee does not confer any rights other than those expressly set out above and does not cover any claims for consequential loss or damage. This guarantee is offered as an additional benefit and does not affect your statutory rights as a consumer.

•This guarantee is valid in the UK and Ireland only.

The After Sales Division Morphy Richards Ltd

Mexborough, South Yorkshire, England, S64 8AJ

Helplines (office hours) UK 0844 871 0949 Spare Parts 0844 873 0715 Republic of Ireland 1800 409 119

VC70069 MUK Rev1 10/09

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