Napoleon Fireplaces GI3016-N, GI3016-P manual Trouble Shooting Guide, Symptom Problem Test Solution

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14

TROUBLE SHOOTING GUIDE

BEFORE ATTEMPTING TO TROUBLESHOOT, PURGE YOUR UNIT AND INITIALLY LIGHT THE PILOT AND THE MAIN BURNER WITH THE GLASS DOOR REMOVED.

SYMPTOM

PROBLEM

TEST SOLUTION

 

 

 

 

 

 

Pilot goes out when the gas knob is released.

A - System is not correctly

-

purge the gas line with the glass door removed.

purged.

 

 

 

 

 

B - Out of propane gas.

-

fill the tank and purge the gas line with the glass door

 

removed.

C - Pilot flame is not

-

turn up the pilot flame.

large enough

 

 

D - Pilot flame is not engulfing

-

gently twist the pilot head to improve the flame pattern

the thermopile.

around the thermopile.

E - Thermopile shorting.

-

clean thermopile and valve connection.

 

- check that thermopile insulation is not frayed and ground-

 

ing out on the housing or the burner support.

 

-

replace thermopile.

 

-

replace valve.

F - Faulty thermopile.

-

test & replace if necessary.

G - Faulty valve.

-

test & replace if necessary.

Pilot burning; no gas to main burner; gas knob is on; wall switch is on; heat/flame adjustment valve is on (if so equipped.

A - Wall switch is defective

- connect a jumper wire across the wall switch terminals;

 

 

if the main burner lights, replace the wall switch.

 

 

 

B - Wall switch wiring is defec-

- disconnect switch wires from valve and connect a jumper

tive.

wire across terminals 1 and 3; if the main burner lights,

 

 

check the wires for defects and/or replace wires.

 

 

 

C- Main burner orifice is

- remove stoppage in orifice.

plugged.

 

 

D - Remote gas valve operator

-

connect a jumper wire across terminals 1 and 3; if main

 

 

is defective.

burner does not light, replace gas valve.

 

 

 

 

Pilot goes out while

Gas piping is undersized.

-

turn on all gas appliances and see if pilot flame flutters,

standing; Main burner

 

diminishes or extinguishes, especially when main burners

is in 'OFF' position.

 

ignite. Monitor supply pressure.

 

 

-

check if supply piping size is to code. Correct all under-

 

 

sized piping.

 

 

 

 

 

Pilot will not light.

A - No spark at pilot burner

-

check that the wire is connected to the push button ignitor.

 

 

-

check if the push button ignitor needs tightening.

1/16" TO 1/8"

 

-

replace pilot assembly if the wire insulation is broken or

 

frayed.

 

 

-replace pilot assembly if the ceramic insulator is cracked or broken.

-replace the push button ignitor.

P I E Z O

IGNITER

THERMO-

P I L O T

PILE

BURNER

B - Spark gap is incorrect

-

spark gap should be 1/16" to 1/8" from the electrode tip

 

 

and the pilot burner. Light the pilot with a match and adjust

 

 

the electrode tip to the required spark gap and proper loca-

 

 

tion.

C - No gas at the pilot burner

-

check that the manual valve is turned on.

 

 

-

check the pilot orifice for blockage.

 

 

-

replace the valve.

 

 

-

call the gas distributor.

 

D - Out of propane gas

-

fill the tank and purge the gas line with the glass door

removed.

W415-0171/D/01.06.04

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Page 13 Page 15
Contents GAS Insert Table of Contents Napoleon GAS Fireplace Presidents Lifetime Limited Warranty General Information General InstructionsMantle Clearance Installation Care of GLASS, Enamelled and Plated PartsFinishing Spill SwitchOptional Brick Panel Installation Venting Action CheckLOG Placement Charcoal EmbersFlashing Surround KITS, GI-900 / GI-909 Logo PlacementFlush Glass Front KIT, GI-FF Flush Louvre KIT, GI-1LBAY LOUVRES, GIB-L Ornamental Flush INSETS, GI-OI FigureBAY Glass FRONT, GI-BF Ornamental BAY INSETS, GI-OI Operation / Maintenance Operating Instructions Fresh AIR Damper SystemBlower Replacement Installation AdjustmentsReplacements Replacement PartsW415-0171/D/01.06.04 Trouble Shooting Guide Symptom Problem Test SolutionNot Clean Glass When HOT Wolf Steel Fireplace Service History

GI3016-P, GI3016-N specifications

Napoleon Fireplaces GI3016-N and GI3016-P are modern gas fireplaces designed to enhance the warmth and ambiance of any living space. With their striking aesthetics and efficient heating capabilities, these units serve as both functional and decorative focal points in homes.

One of the most prominent features of the GI3016-N and GI3016-P is their sleek and contemporary design. The clean lines and elegant glass front allow for an unobstructed view of the dancing flames, creating an inviting atmosphere. Available in two configurations, the GI3016-N is a natural gas model, while the GI3016-P offers the convenience of propane. This flexibility makes them suitable for a variety of installations and user preferences.

These fireplaces boast advanced heating technologies, ensuring they provide maximum warmth with minimal energy consumption. The multi-function remote control allows users to adjust the flame height and control the fan speed, giving them complete command over both comfort and ambiance. The efficient heat output is further complemented by a variable-speed blower, which circulates warm air throughout the room evenly and effectively.

Efficiency is a hallmark of the GI3016-N and GI3016-P. With high-efficiency ratings, these fireplaces are designed to maximize heat while minimizing gas usage. The impressive heating capability can warm spaces of up to 1,500 square feet, making them ideal for residential settings. Additionally, the technology used in these units ensures low emissions, promoting a cleaner burning experience.

Safety is also a key consideration in the design of Napoleon Fireplaces. The units come equipped with an automatic shut-off feature and a safety screen that protects users from accidental burns. This is particularly beneficial for households with pets and children.

In terms of installation, the GI3016-N and GI3016-P are versatile, allowing for venting through the roof or side wall, which provides flexibility in positioning within the home.

Overall, Napoleon Fireplaces GI3016-N and GI3016-P exemplify quality craftsmanship combined with innovative technologies, making them a perfect addition to modern homes. With their stylish designs, efficient heating capacity, and thoughtful safety features, these fireplaces deliver both comfort and elegance, enhancing the overall living experience.
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