Frequently Asked Questions, Consumer Relations

CLEANINGFrequentlyANDskedSTORAGEQuestions

We recommend that you clean the air purifier at least once every 3 months and before extended storage. Use only a dry cloth to wipe the external surfaces of the air purifier.

DO NOT USE WATER, WAX POLISH, OR ANY CHEMICAL SOLUTION.

If your Air Purifier will not be used for more than 30 days, we recommend:

•Remove the True-HEPA Filters from the unit.

•Wrap the True-HEPA Filters in an air tight plastic bag.

•Remove the Odor Absorbing Pre-filters and place them in an air tight plastic bag.

FREQUENTLY ASKED QUESTIONS

My Air Purifier is starting to make noise and the air output is less. What’s wrong?

The filters may be dirty. High amounts of contaminates can block the pores in the filter and stop the air from moving through it. Replace the Filters.

How long should I run my Air Purifier?

For best results, you should operate your Air Purifier 24 hours a day. This unit will be more effective when doors and windows are closed.

Can I wash any of the filters in my air cleaner?

No. Washing either filter will ruin it.

ACCESSORIES AND REPLACEMENT FILTERS

If you would like your air purifier to remain effective at reducing household odors, and to operate most effectively, you should continue to replace the odor absorbing pre-filters. This pre-filter is available as the

Premium odor absorbing pre-filter or model HRF-B1(single pack) or HRF-B2 (2 pack).

To order replacement filters for your air purifier, go to www.replacementfilters.com or call 1-800-477-0457.

•True-HEPA filter model HRF-H1 (single pack) or HRF-H2 (2 pack)

•Odor absorbing pre-filter model HRF-B1 (single pack) or HRF-B2 (2 pack)

CONSUMER RELATIONS

	Mail questions or comments to:	Call us toll-free at: 1-800-477-0457
	Kaz, Incorporated	E-mail: consumerrelations@kaz.com
	Consumer Relations Dept.	Or visit our website at: www.kaz.com
	250 Turnpike Road	Or visit our website at: www.kaz.com
	250 Turnpike Road	Please be sure to specify a model number.
	Southborough, MA 01772	Please be sure to specify a model number.
	Southborough, MA 01772

NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CONSUMER RELATIONS FIRST, RETURN THE AIR PURIFIER TO THE ORIGINAL PLACE OF PURCHASE OR SEE YOUR WARRANTY. DO NOT ATTEMPT TO OPEN THE MOTOR HOUSING YOURSELF, DOING SO MAY VOID YOUR WARRANTY AND CAUSE DAMAGE TO THE AIR PURIFIER OR PERSONAL INJURY.