Zephyr AK6000, AK9800, AK2000 manual Trouble Shooting

17 TROUBLE SHOOTING

1.Upon completion of installation, nothing works.

2.Light is on but blowers are not

turning at all or seems to be scraping on something.

3.When blowers are on, something seems to be loose and spinning around inside.

4.Vibration when blowers are on

5.Blowers noise

6.Light is not working

7.No grease is collected in the residue containers

8.No grease is collected in the residue containers after self cleaning.

9.Safety grill are dirty

10.Blowers seemed weak

Check if unit has been plugged in, make sure that all power has been turned back on and all electrical wiring are properly connected.

Blower blade unit might have been mounted too low and scraping the bottom or jammed. Loosen hex screw on blade unit and adjust to proper height.

There might have been foreign particles left within the discharge opening or rocks, leaves, branches, etc. that might have fell in from old duct work. Disconnect duct work to inspect and remove any foreign particles.

Unit might not have been secured properly on cabinet. Or cabinet might need to be further secured into studs on wall.

Our blowers are designed to perform up to 695 cfm. A properly functioning motor itself should be relatively quiet. Nevertheless, due to vacuum created by the suction, noise level up to 5.5 sones will be generated when both blower unit is turned on at its maximum speed. Employ both blowers at maximum speed only when needed (heavy pan frying, wok cooking etc.) Employing low speeds or a single blower will suffice moderate cooking such as steaming, broiling etc.

Light bulb might need to be replaced. On some instances, the fragile bulb could have been damaged during the shipping process. Simply replace with a 40 or 60W appliance bulb.

Grease flow will vary by the amount, methods and types of cooking. If pan-frying is frequent accompanied by steaming, vapor from steam will liquefy accumulated grease in its internal housing and flows in the containers.

No grease collected in the residue containers is normal until the self clean function is completed. Clean blowers approximately once a month as instructed to avoid clogging.

Tubes connected to the internal housing might have been clogged due to lack of cleaning. Or hood might not have been leveled when installed. Unclog tubes or re-install hood (refer page 16).

The self clean feature cleans only the internal housing within the range hood. Remove safety grill to clean in dishwasher and clean all surface periodically as instructed.

Check duct size used, duct size should be at least 6“ or 3- 1/4 x 10”. Range hood WILL NOT function properly with the insufficient duct size.

Check if duct is clogged or if damper unit is not opening properly. A tight mesh on a side wall cap unit might also cause restriction to the air flow.