White Rodgers Comprehensive Guide to Troubleshooting Thermostat

Page 12

TROUBLESHOOTING

Symptom

 

Possible Cause

Corrective Action

 

Forgot Keypad

 

 

 

and and SYSTEM button at the same time

Lockout Code (continued)

 

 

 

to reset the lockout code, unlock the keypad and

 

 

 

 

 

reset all configuration menu settings.

 

 

 

 

Why won’t my 2nd or

 

First stage is keeping up with demand.

Your thermostat is designed to determine the

3rd stage come on?

 

 

 

optimum time to activate the second stage. Simply

 

 

 

 

 

raising the temperature in heating or lowering it in

 

 

 

 

 

cooling will not always force the thermostat to

 

 

 

 

 

bring the second stage on quickly. There is a time

 

 

 

 

 

delay from 0-30 minutes depending on the

 

 

 

 

 

performance of the first stage of the system.

FAQ

 

 

 

 

 

 

 

Corrective Action

 

 

Symptom

 

 

 

 

 

 

 

 

 

My thermostat is reading in Celsius.

Your thermostat display can be set to display temperature in Fahrenheit or

How do I change it to Fahrenheit?

Celsius. This option can be set in the INSTALLER/CONFIGURATION MENU

 

 

 

 

of your thermostat. See page 6 step 12.

 

 

 

Do I have to program a stop time for each

There is no need to select a time to stop a programming period. Starting a

program period?

 

new programming period will stop the previous program period.

 

 

My thermostat does not follow it’s

Unless the thermostat appears to be damaged it will follow the program that is

program. What should I do?

 

in the memory. The most common reason a thermostat will appear not to be

 

 

 

 

following the program is a programming error. Verify that the AM or PM

 

 

 

 

settings are correct for each period. Also verify that the Day of the week is set

 

 

 

 

correctly. Models with EMR (Energy Management Recovery) start early to

 

 

 

 

make the temperature they are programmed for by the time specified in the

 

 

 

 

program. See the CONFIGURATION MENU on page 6 step 3.

 

 

Between heating and cooling seasons,

Any time you wish to turn your system off, simply press the SYSTEM button

I want to turn my system off. Will this

until “OFF” is displayed. This will not affect your thermostat’s programming in

change my program?

 

any way. To turn the system back on, press the SYSTEM button to HEAT or

 

 

 

 

COOL and press RUN. The system will begin operating according to the

 

 

 

 

current thermostat program. See under OPERATION page 8 & 9.

 

 

My display light does not work. Can it be

Because it is soldered to the circuit board it is not possible to repair or

fixed or replaced?

 

replace.

 

 

 

 

Do I have to reprogram my thermostat

No. This thermostat has permanent memory, although you will have to reset

after I change the batteries?

 

your clock.

 

 

 

 

My setpoint temperature is flashing. What

When the thermostat compressor time delay occurs it will flash the setpoint

does that mean?

 

for about five minutes. This is intended to help protect the compressor from

 

 

 

 

short cycling.

 

 

 

 

How can I get a copy of the Operating

Visit our website at www.white-rodgers.comfor operating manuals.

Manual for my thermostat?

 

 

 

 

 

 

 

My program or configuration menu is all

You can perform software reset by pressing

and SYSTEM buttons

messed up, how do I start from the

simultaneously when SYSTEM mode is OFF. See “Forget Keypad Lockout

beginning?

 

 

Code” under “TROUBLESHOOTING” for details.

 

 

 

 

 

 

 

 

 

 

 

 

 

The Emerson logo is a trademark and service mark of Emerson Electric Co.

Image 12
Contents Preparations Removing OLD ThermostatMounting and Wiring Electric/Gas Switch Fan OptionBattery Location Attach Thermostat Base to WallWiring Diagrams Heat Pump Terminal OutputsCheck Thermostat Operation Multi-Stage Terminal OutputsConfiguration Menu OperationINSTALLER/CONFIGURATION Menu PRGConfiguration Menu Specifications Electrical DataThermal Data Programming Your Thermostat Planning Your ProgramEntering Your Program Enter Heating ProgramTroubleshooting Enter Cooling ProgramCheck Your Programming Troubleshooting FAQ 3rd stage come on?
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Manual 12 pages 51.93 Kb

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