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SUPER MICRO Computer H8DII+-F, H8DI3+ Technical Support Procedures, Frequently Asked Questions

Models: H8DII+ H8DI3+ H8DII+-F H8DI3+-F

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Chapter 3: Troubleshooting

3-2 Technical Support Procedures

Before contacting Technical Support, please take the following steps. Also, note that as a serverboard manufacturer, we do not sell directly to end-users, so it is best to first check with your distributor or reseller for troubleshooting services. They should know of any possible problem(s) with the specific system configuration that was sold to you.

1.Please review the ‘Troubleshooting Procedures’ and 'Frequently Asked Questions' (FAQs) sections in this chapter or see the FAQs on our web site before contacting Technical Support.

2.BIOS upgrades can be downloaded from our web site. Note: Not all BIOS can be flashed depending on the modifications to the boot block code.

3.If you still cannot resolve the problem, include the following information when contacting us for technical support:

Serverboard model and PCB revision number

BIOS release date/version (this can be seen on the initial display when your system first boots up)

System configuration

An example of a Technical Support form is posted on our web site.

Distributors: For immediate assistance, please have your account number ready when contacting our technical support department by e-mail.

3-3 Frequently Asked Questions

Question: What type of memory does my serverboard support?

Answer: The H8DI3+/I+(-F) Serverboard supports up to 128 GB of DDR2-800 /667/533 registered ECC SDRAM (or 64 GB with a single CPU installed). Both single and dual channel configuratiosn are supported. See Section 2-4 for details on installing memory.

Question: How do I update my BIOS?

Answer: It is recommended that you not upgrade your BIOS if you are not experi- encing problems with your system. Updated BIOS files are located on our web site. Please check our BIOS warning message and the information on how to update your BIOS on our web site. Also, check the current BIOS revision and make sure it is newer than your current BIOS before downloading.

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SUPER MICRO Computer H8DII+ Technical Support Procedures, Frequently Asked Questions, Question How do I update my BIOS?
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H8DII+, H8DI3+, H8DII+-F, H8DI3+-F specifications

Super Micro Computer, a leader in high-performance server solutions, offers a range of motherboards designed for demanding enterprise applications. Notable models include the H8DI3+-F, H8DII+-F, H8DI3+, and H8DII+. These motherboards incorporate advanced technologies tailored for reliability, flexibility, and scalability, making them ideal for data centers, virtualization, and high-performance computing tasks.

The H8DI3+-F and H8DII+-F motherboards are optimized for dual AMD Opteron processors, delivering exceptional processing power with support for both single and dual-socket configurations. This flexibility allows users to tailor their systems according to specific application needs, whether they require a compact setup or a more extensive, scalable infrastructure.

Key features include support for DDR4 memory, which enhances bandwidth and energy efficiency. The H8DI3+-F and H8DII+-F motherboards support up to 1TB of RAM through 16 DIMM slots, enabling the hosting of memory-intensive applications with ease. This is complemented by advanced error-correcting code (ECC) memory support, ensuring data integrity and stability in mission-critical environments.

Both motherboards include several PCIe slots, facilitating the integration of high-performance GPUs and storage solutions. This modularity is crucial for businesses looking to harness the power of GPU computing for tasks such as artificial intelligence, machine learning, and data analytics.

Storage options are robust, with support for multiple 2.5” or 3.5” drives and RAID configurations, allowing for rapid data access and redundancy. These features ensure that organizations can maintain high availability and minimize downtime.

Additionally, the H8DI3+ and H8DII+ models boast integrated dual 10Gb/s Ethernet ports for high-speed network connectivity, essential for optimizing data transfers and ensuring seamless communication across distributed systems.

In terms of reliability, Super Micro emphasizes military-grade components and extensive testing, providing peace of mind to users in critical environments. Each model supports comprehensive management features, including remote access capabilities and thermal monitoring, contributing to reduced operational costs.

Overall, Super Micro's H8DI3+-F, H8DII+-F, H8DI3+, and H8DII+ motherboards represent the pinnacle of server technology, combining robust performance, extensive scalability, and innovative features designed to address the evolving demands of modern enterprise computing. These motherboards are ideal for organizations seeking powerful, flexible systems that can adapt to future technological advancements.