Whirlpool ACM052PS0 manual Assistance or Service, U.S.A, Canada, Accessories

Water drips from cabinet into your house

■The air conditioner is not properly leveled. The air conditioner should slope slightly downward toward the outside. Level the air conditioner to provide a downward slope toward the outside to ensure proper drainage. See the Installation Instructions.

NOTE: Do not drill a hole in the bottom of the metal base and condensate pan.

Temperature on display does not match room temperature

■When the compressor and fan motor turn off during Power Saver mode, or after you turn off the unit, a lower temperature reading than the actual room temperature may be displayed for a short period of time. This lower temperature reading is caused by the thermistor being located close to the cold evaporator coil.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check

“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only factory-authorized replacement parts. These replacement parts will fit right and work right because they are made with the same precision used to build every new appliance.

To locate factory-authorized replacement parts in your area, call us or your nearest designated service center.

In the U.S.A.

Call the Customer eXperience Center toll free: 1-800-253-1301.

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.

■Installation information.

■Use and maintenance procedures.

■Accessory and repair parts sales.

■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

■Referrals to local dealers, repair parts distributors, and service companies. Our service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.

To locate the authorized service company in your area, you can also look in your telephone directory Yellow Pages.

For parts, accessories and service in Canada

Call 1-800-807-6777.Our service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write with any questions or concerns at:

Customer Interaction Centre

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

Please record your model's information.

Whenever you call to request service on your appliance, you need to know your complete model number and serial number. You can find this information on the model and serial number label. See “Electrical Requirements” for model and serial number location.

Please record the model and serial number information below. Also, record the purchase date of your appliance and the store's name, address, and telephone number.

Model Number__________________________________________________

Serial Number __________________________________________________

Purchase Date__________________________________________________

Store Name ____________________________________________________

Store Address __________________________________________________

Store Phone ____________________________________________________

Keep this book and the sales slip together for future reference.

For further assistance

If you need further assistance, you can write with any questions or concerns at:

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

In Canada

For product related questions, please call our Customer Interaction Centre toll free: 1-800-461-5681

Monday to Friday 8:00 a.m. - 6:00 p.m. (EST). Saturday 8:30 a.m. - 4:30 p.m. (EST).

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.

■Referrals to local dealers.

Accessories

You can order the following accessories for your air conditioner from your local authorized dealer or by calling 1-800-253-1301from anywhere in the U.S.A.

Replacement air filters

A good, clean air filter is important for best cooling with least energy consumption. Your air filter should be cleaned regularly. See “Air Conditioner Care” for cleaning instructions. We suggest you replace your air filter once a year.

Heavy-duty cover

If you decide to leave your air conditioner installed during the winter, a heavy-duty cover will help protect your air conditioner and reduce drafts. The outdoor cover protects against cold drafts through the unit's air passages and protects the cabinet from snow, rain, sleet, rust, and dust.

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