Whirlpool 1185020 If you needSafetyassistanceinformationservice…, Before calling for assistance…

10If you needSafetyassistanceinformationservice…

If you need service or call with a question, have this information ready:

Model number

Serial number

Purchase date

Phone number

Store

Model and serial numbers are located on the wall behind the water bucket.

1. Before calling for assistance…

Performance problems often result from little things you can find and fix yourself without tools of any kind.

Dehumidifier will not run:

•Is unit plugged into a live circuit with proper voltage?

•Is unit turned on?

•Is water bucket installed properly?

•Does water bucket need emptying?

•Has a house fuse blown or circuit breaker tripped?

Unit runs but does not dehumidify:

•Is unit in defrost cycle? (Provided on some models.)

Normal operating sounds:

When your dehumidifier is operating normally, you will hear sounds such as:

•Compressor sounds—the compressor can be loud. This is normal.

•“Clicking” sounds—can be heard when the unit or compressor turns off and on, and when the Automatic Shutoff Switch is working.

•Air movement from the fan.

Normal operating conditions:

• Unit will put out heat.

2. If you need assistance in the U.S.A.…

Call your local dealer or the Whirlpool Customer Interaction Center toll-free at 1-800-253-1301. When requesting assistance, please provide model number, serial number, date of purchase, and a complete description of the problem. This information is needed to better respond to your request.

If you need further assistance, you can write to:

Whirlpool Corporation Customer Interaction Center 553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.