Baldor BXII installation manual Problem diagnosis, SupportMet feature

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6 Troubleshooting 6

6.1 Introduction

This section explains common problems that may be encountered, together with possible solutions.

6.1.1 Problem diagnosis

If you have followed all the instructions in this manual in sequence, you should have few problems installing the NextMove BXII. If you do have a problem, read this section first. In WorkBench v5, use the Error Log tool to view recent errors and then check the help file. If you cannot solve the problem or the problem persists, the SupportMet feature can be used.

6.1.2 SupportMet feature

The SupportMet feature (on the Help menu) can be used to e-mail information to the Baldor representative from whom you purchased the equipment. If required, you can choose to add your program files as attachments. WorkBench v5 will automatically start up your e-mail program and begin a new message, with comprehensive system information and selected attachments already in place. You can add any additional message of your own and then send the e-mail. The PC must have email facilities to use the SupportMet feature. If you prefer to contact Baldor technical support by telephone or fax, contact details are provided at the front of this manual. Please have the following information ready:

HThe serial number of your NextMove BXII.

HUse the Help, SupportMe menu item in WorkBench v5 to view details about your system.

HThe type of servo amplifier and motor that you are using.

HGive a clear description of what you are trying to do, for example trying to establish communications with WorkBench v5 or trying to perform fine-tuning.

HGive a clear description of the symptoms that you can observe, for example the Status display, error messages displayed in WorkBench v5, or the current value of any of the Mint error keywords AXISERROR, AXISSTATUS, INITERROR, and MISCERROR.

HThe type of motion generated in the motor shaft.

HGive a list of any parameters that you have setup, for example the gain settings you have entered.

MN1904

Troubleshooting 6-1

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Contents NextMove Bxii Motion Controller Page Contents Operation Appendices Iv Contents MN1904 General Information Precautions Safety NoticeNextMove Bxii features Installed Receiving and inspectionIdentifying the catalog number Units and abbreviations PhaseIntroduction MN1904 Power sources IntroductionPC Hardware requirements Tools and miscellaneous hardware Other information needed for installationMechanical installation and location requirements Mounting the NextMove Bxii This completes the basic installationConnector locations top panel X8 Power Connector locations front panelPower Power connectionsAnalog inputs Analog I/OAnalog input circuit, AIN0/AIN1 pair shown Analog output circuit Demand0 shown Analog outputs DemandsDigital I/O Pin Name Mint keyword / description Digital inputsINX.0 Digital input circuit fast interrupts Digital inputs InterruptsDigital output circuit Digital outputsEncoder interfaces X9, X10, X11, X12 Other I/OEncoder input frequency Relay connections Relay and user power4 RS232 RS232 serial port connections Cable wiring if hardware handshaking is not required Connecting Baldor HMI Operator Panels6 RS422 / RS485 RS422 / RS485 connections on a 9-pin male D-type connectorWire RS485 multi-drop connections Typical can network connections Can connectors X16Baldor can CANopenSystem watchdog Reset statesServo amplifier axis Connection summary minimum system wiringMinimum system wiring connections Installing the software Connecting the NextMove Bxii to the PCStarting the NextMove Bxii Preliminary checksPower on checks Help file WorkBenchStarting WorkBench MN1904 Operation Selecting a scale Configuring an axisSetting the drive enable output Testing the drive enable output Testing the drive command output Testing and tuningSTOP.0 An introduction to closed loop control Summary, the following rules can be used as a guide NextMove Bxii servo loop Selecting servo loop gains Tuning an axis for current controlMN1904 Operation Underdamped response Underdamped responseKprop Overdamped responseCritically damped ideal response Critically damped responseEliminating steady-state errors Calculating Kvelff Tuning an axis for velocity controlKvelff Correct value of Kvelff Click Go Adjusting KpropCorrect value of Kprop Digital input configuration Digital input/output configurationDigital output configuration Toolbox, click the Edit & Debug icon Saving setup informationLoading saved information SupportMet feature Problem diagnosisStatus display NextMove Bxii indicatorsMN1904 Troubleshooting Motor control Symptom CheckCommunication Axis LED is red or Status LED shows a flashing symbolTroubleshooting MN1904 Description Input powerDigital inputs X1 Relay output Encoder interfaces X9Can interfaces X16 10Environmental 11Weights and dimensionsBaldor can nodes Catalog number Description OPT008-501 Encoder Splitter/Buffer boardIndex Index MN1904 MN1904 Index Index MN1904 Comments Comments MN1904 Page LT0158A01

BXII specifications

The Baldor BXII is a robust and versatile industrial motor known for its high performance and reliability in various applications. Designed for use in demanding environments, the BXII series is particularly favored in the food processing, petrochemical, and material handling industries. Its construction and technological features distinctly differentiate it from other motors in the market, enhancing efficiency and durability.

One of the standout features of the Baldor BXII is its premium efficiency rating, which ensures that the motor operates with minimal energy loss. This efficiency is crucial for industries looking to reduce energy costs and lower environmental impact. The BXII motor meets or exceeds NEMA Premium Efficiency standards, making it an eco-friendly choice for operations requiring continuous power.

Another important characteristic of the BXII series is its advanced design, featuring a high-quality aluminum frame that promotes excellent heat dissipation. This construction enhances the lifespan of the motor and reduces the risk of overheating during extended operation. Additionally, the BXII is equipped with an IP55-rated enclosure, ensuring that it is well-protected against dust and moisture, which is vital for reliability in harsh environments.

The Baldor BXII incorporates state-of-the-art technology in its motor design, including an innovative rotor design that offers optimal torque characteristics. This carefully engineered rotor ensures smooth operation and minimal vibration, resulting in increased performance and reduced wear on mechanical components.

Moreover, the BXII series employs a continuous duty service factor, allowing for longer operational hours without overheating or compromising performance. This is particularly beneficial for applications requiring consistent power output over extended periods.

The integration of smart technologies in the BXII line also enhances its usability. Features such as thermal protection and vibration sensors enable proactive monitoring of motor health, leading to preemptive maintenance that reduces downtime and extends the life of the motor.

Overall, the Baldor BXII offers a winning combination of efficiency, durability, and advanced technology, making it a reliable choice for industrial applications. Its commitment to performance and innovation underscores Baldor's reputation as a leader in the manufacturing of high-quality motors, ensuring that businesses can operate with confidence and efficiency. Whether in a food processing facility or a manufacturing plant, the BXII series stands out as an exemplary choice for those seeking dependable motor solutions.
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