Problem, Possible cause, Solution, English

ENGLISH 25

Problem	Possible cause	Solution

The SL400i does not respond to any of the	Internal error.	Unplug the mains and wait at least 10 seconds
buttons including the standby button.		before reconnecting it.

The Sl400i switches to standby with the	The SL400i has a thermal shutdown	Disconnect the mains, let the set cool down, improve
Power-LED flashing on and off.	that shuts down the set when	ventilation, and reconnect the set to the mains.
	the internal temperature
	exceeds a certain threshold.

6.2 PC / Network problems

Check the Support section on www.philips.com/streamium for the latest information on problem solving.

Problem

Possible cause

Solution

The Installation CD will not start.

Autorun disabled for your drive.

Double-click ‘My Computer’, then the CD-ROM drive icon and finally ‘Setup.exe’ to start the CD.

The software will not install.	Wrong operating system.	Go to www.philips.com/streamium to see which
		operating systems are supported.

No wireless connection or intermittent drop-out of the wireless connection.

Wireless signal range, speed, and strength can be affected by interference from neighbouring wireless networks and devices. Electro-magnetic devices such as televisions, radios, microwave ovens, and cordless telephones, especially those with frequencies in the

2.4GHz range, may also interfere with wireless transmission.

Switch off wireless devices that interfere with your wireless network connection.

Pressing the PC LINK button produces an empty content screen on your television.

PC is switched off.	Switch on your PC.

The Media Manager software is not	Start the Media Manager software.
running.

No wireless network adapter	Connect the wireless network adapter to your PC or
connected or range too long	reposition your Wireless USB adapter.You may check
(weak radio signal).	the link quality by pressing the MENU button and
	selecting Network > Wireless Info > Signal Level.

Network host (PC) or wireless base	Make sure your home network is operational before you
station is switched off.	try to contact a networked computer with the SL400i.

Your Wireless Base Station/network	Add the SL400i MAC address to the list of devices that
router employs MAC filtering and	may connect to your Base Station/Gateway router. (See
prevents the SL400i from connecting	its user manual for how to do this.) Press the MENU
to your network.	button and select: Network > Wireless Info > NIC
	MAC Address to see the wireless MAC address.

Not enough USB bandwidth available	If you share the USB bandwidth with other heavy
for your wireless USB adapter.	USB bandwidth users (like USB cameras, scanners or
	ReWritable drives, etc.), the remaining bandwidth may
	not be enough.

Radio interference from other	Check whether a wireless connection can be
(wireless) devices.	established with other devices switched off.
	(e.g. microwave ovens, other wireless devices, etc.)

(Wireless) network problems.	See advanced network problem solving on page
	51-52 of the extended User Manual on CD-ROM.