Desa (V)KC42N Series, (V)KC42P SERIES installation manual Inlet gas pressure is too low

Page 29

TROUBLESHOOTING

29

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does not light after pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 27) or replace burner orifice

 

 

2.

Inlet gas pressure is too low

2.

Contact local propane/LP or natural gas

 

 

 

 

 

company

 

 

3.

Thermopile leads disconnected or im-

3.

Reconnect leads to TP & TPTH terminal

 

 

 

properly connected

 

on control valve

 

 

4.

Thermopile is defective

4.

Replace thermopile

 

 

 

 

 

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local propane/LP or natural gas

 

 

 

 

 

company

 

 

2.

Burner porting or orifice clogged

2.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 27) or replace burner orifice

 

 

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 27) or replace burner orifice

 

 

2.

Damaged burner

2.

Replace damaged burner

 

 

3.

Gas regulator defective

3.

Replace gas control

 

 

 

 

 

 

 

Slight smoke or odor during initial opera-

1.

Residues from manufacturing processes

1.

Problem will stop after a few hours of

tion

 

and logs curing

 

operation

 

 

 

 

 

 

Heater produces a whistling noise when

1.

Turning gas control knob to HI position

1.

Turn gas control knob to LO position

burner is lit

 

when burner is cold

 

and let warm up for a minute

 

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

 

line. Have gas line checked by local

 

 

 

 

 

propane/LP or natural gas company

 

 

3.

Dirty or partially clogged burner ori-

3.

Clean burner (see Cleaning and Main-

 

 

 

fice

 

tenance, page 27) or replace burner

 

 

 

 

 

orifice

 

 

 

 

 

 

Glass soots

1.

Debris around burner air mixer

1.

Inspect the opening at the base of the

 

 

 

 

 

burner by removing log assembly to see

 

 

 

 

 

that it is NOT packed with any type of

 

 

 

 

 

material [see Installing Brick Liner Mod-

 

 

 

 

 

els BL42DA(SA) and BL42DHA(SA)] for

 

 

 

 

 

log removal

 

 

2.

Improper vent configuration

2.

Check venting configuration specifica-

 

 

 

 

 

tions

Fireplace produces a clicking/ticking noise

1.

Metal expanding while heating or con-

1.

This is common. If noise is excessive,

just after burners are lit or shut off

 

tracting while cooling

 

contact qualified service person

 

 

 

 

 

 

Remote does not function

1.

Battery is not installed or battery power

1.

Replace 9-volt batteries in receiver and

 

 

 

is low

 

remote control

116239-01B

www.desatech.com

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Contents Save this manual for future reference For Your SafetyFor Your Safety What to do if YOU Smell GAS Safety Information Table of ContentsLocal Codes Product IdentificationLocation and Space Requirements Product FeaturesPRE-INSTALLATION Preparation Framing and Finishing ClearancesTermination CAP AIR Supply Inlet GAS Meter Location of Termination CAPInstallation Precautions Venting Installation InstructionsHorizontal Termination Installation Installation PlanningInstalling Siding Standoff Combustible Vertical Horizontal H Horizontal Termination ConfigurationsCorner Installation Venting with Two 90 Elbows Horizontal System Installation Using TWO ElbowsFlat Ceiling Installation Installation for Vertical TerminationVenting with One 90 Elbow Vertical Termination ConfigurationsVertical Venting High Altitude InstallationFireplace Installation Venting InstallationInstalling Optional Blower Accessories Check GAS TypeBlower see Figure Model BKT InstallationInstallation Items Needed Installing GAS Piping to Fireplace LocationBlower Wiring Diagram Or servicing. Correct all leaks at once Connecting Fireplace to GAS SupplyChecking GAS Connections Pressure Testing Fireplace Gas Connections Installing Optional Wall Mount Switch GWMS2Removing Louver Panels Installing Remote ReceiverREMOVING/REPLACING Glass Door Removing Glass Door Installing Lava Rock and Glowing EmbersCleaning Glass Door For Your Safety Read Before Lighting Installing Brick Liner Models BL42DASA and BL42 DhasaOperating Fireplace Lighting InstructionsTo Turn OFF GAS Manual Lighting ProcedureTo Appliance Optional HAND-HELD Remote OperationManual Mode Safety FeaturesAuto Thermostatic Mode ON/OFF Series Model GhrcbPilot Assembly Operating Optional Blower AccessoryInspecting Burners Operating Optional GWMT1 Wall Mounted ThermostatGlass Door Cleaning and MaintenancePilot and Burners LogsObserved Problem Possible Cause Remedy TroubleshootingInlet gas pressure is too low Above Gas leak. See Warning statementService Hints Replacement PartsTechnical Service SpecificationsModels KC42N, KC42P, VKC42N and VKC42P Series Illustrated Parts BreakdownKEY Part Number Description QTY Parts ListTpth TP TH Parts List Accessories Owners Registration Form Postage Required 116239-01B Warranty Information

(V)KC42N Series, (V)KC42P SERIES specifications

The Desa (V)KC42P SERIES and (V)KC42N Series represent a significant advancement in the field of heating solutions, designed to enhance comfort while optimizing energy efficiency. These innovative heating systems are engineered for residential and commercial applications, making them versatile for various environments.

One of the standout features of the Desa (V)KC42P and (V)KC42N Series is their advanced control technologies. Equipped with smart thermostatic controls, these units allow users to manage their heating needs with precision. The intuitive user interface provides an easy way to adjust settings, ensuring that the desired temperature is achieved while minimizing energy consumption.

The efficiency of the (V)KC42P and (V)KC42N Series is further enhanced by their state-of-the-art combustion technology. These models utilize a unique burner design that maximizes heat output while reducing emissions. This not only supports environmental sustainability but also ensures that users save on energy costs without compromising performance.

Safety is another paramount feature of these heating systems. The Desa series incorporates multiple fail-safes, including overheat protection and automatic shut-off mechanisms. These features are designed to provide peace of mind for users, knowing that their home or business is equipped with a system that prioritizes safety.

Durability and reliability are also hallmarks of the Desa (V)KC42P and (V)KC42N Series. Constructed with high-quality materials, these units are built to withstand the rigors of daily use while maintaining an aesthetically pleasing design. This ensures they complement any décor while delivering consistent performance across seasons.

In terms of installation, both series come with flexible options. They can be easily integrated into existing setups, making upgrades or replacements hassle-free. The user-friendly installation procedures reduce downtime, allowing users to enjoy the benefits of their new heating system almost immediately.

Additionally, the (V)KC42P and (V)KC42N Series are designed with versatility in mind. They can accommodate various heating methods, from forced air to radiant heating, making them suitable for different heating preferences and system requirements.

In summary, the Desa (V)KC42P and (V)KC42N Series are engineered to provide superior heating performance, energy efficiency, and safety. With advanced technology, durable construction, and user-friendly features, these heating solutions stand out in the market as reliable options for any heating need.
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