Desa (V)KC42NE Series, (V)KC42PE Series Gas leak. See Warning, Statement at top

Page 33

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

 

Fireplace produces a clicking/

1.

Metal expanding while heat-

1.

This is common with most fireplac-

ticking noise just after burner

 

ing or contracting while

 

es. If noise is excessive, contact

is lit or shut off

 

cooling

 

qualified service person

 

 

 

 

 

 

Slight smoke or odor during

1.

Residues from manufacturing

1.

Problem will stop after a few hours

initial operation

 

processes and logs curing

 

of operation

 

Gas odor even when control

1.

Gas leak. See Warning

1.

Locate and correct all leaks (see

knob is in OFF position

 

statement at top of

 

Checking Gas Connections, page

 

2.

page

2.

23)

 

 

Control valve defective

Replace control valve

 

 

 

 

 

 

Gas odor during combustion

1.

Foreign matter between

1.

Take apart gas tubing and remove

 

2.

control valve and burner

2.

foreign matter

 

Gas leak. See Warning

Locate and correct all leaks (see

 

 

statement at top of

 

Checking Gas Connections,

 

 

page

 

page 23)

 

 

 

 

 

 

Glass soots

1.

Debris around burner air

1.

Inspect the opening at the base of

 

 

mixer

 

the burner to see that it is NOT

 

2.

Improper vent configuration.

2.

packed with any type of material

 

Check vent configuration speci-

 

 

 

 

fication (see Venting Installation

 

 

 

 

Instructions, page 9)

 

Dark residue on logs or inside

1.

Air holes at burner inlet

1.

Clean out air holes at burner inlets.

of fireplace

2.

blocked

2.

Periodically repeat as needed

 

Burner flame holes blocked

Remove blockage

 

3.

Improper venting or exces-

3.

Have the vent system inspected,

 

 

sive blockage

 

including the termination cap.

 

 

 

 

Remove any restrictions or ob-

 

4.

 

 

struction

 

Excessive amounts of em- 4. Clear excess embers until a mini-

 

 

bers and pan material

 

mum gap of 1/2" remains under the

 

 

 

 

grate

116240-01D

www.desatech.com

33

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Contents What to do if YOU Smell GAS Table of Contents Safety Information High traffic areas Product IdentificationPre-Installation Preparation Product FeaturesLocal Codes Location and space requirements42 1067 mm ClearancesFront 36 914 mm Top of Standoffs Vent See venting Venting clearancesFraming and finishing Noncombustible mantels at any height aboveFireplace Termination CAP AIR Supply Inlet GAS Meter Location of Termination CapInstallation Precautions Venting Installation InstructionsInstallation Planning Installing Horizontal Vent Cap Noncombustible Exterior Round Termination Square TerminationRecommended Applications Corner ground floor installation Corner InstallationHorizontal System Installation Using TWO 90 Elbows Flat Ceiling Installation Installation for vertical terminationTwist-lock the vent cap onto the last section of vent pipe Vertical Venting High Altitude InstallationDesa 5/8 Pipe & Vent Kits Number Description Parts list for venting kits and componentsInstalling optional blower accessories Fireplace InstallationModel BK Installation Plug in blower power cordBlower Model BKT Model BKT InstallationInstalling Gas Piping to Fireplace Location Blower Wiring DiagramInstallation Items Needed Propane/LP Supply TankExternal Regulator Vent Pointing Down Connecting Fireplace to GAS SupplyTest Pressures Equal To or Less Than Psig 3.5 kPa Checking GAS ConnectionsClose equipment shutoff valve see Figure Disconnect fireplace and its individual equipRemoving/Replacing Glass Door Pressure Testing Fireplace Gas ConnectionsRemoving Louver Panels Removing Glass DoorInstalling lava rock and glowing embers Installing Brick liner Models BL42DASA and BL42DHASACleaning Glass Door Wall Switch Installation Optional Remote control Installation model WRCReplace top and bottom louvers Wiring Diagram Operating Fireplace For your safety Read before lightingLighting Instructions To Turn OFF GAS To AppliancePilot Assembly Operating optional blower accessoryInspecting Burners Optional Remote OperationGlass Door Cleaning MaintenancePilot and burners LogsTroubleshooting Observed Problem Possible Cause RemedyVenting system And/or check ground wire to Check wiring connectionNo gas to burner, although wall Wall switch wires defective Pilot will not stay litStatement at top Gas leak. See WarningService Hints Replacement PartsTechnical Service SpecificationsAccessories Models KC42NE, VKC42NE, KC42PE and VKC42PE Illustrated Parts BreakdownParts List Illustrated parts breakdown Burner Pan Assembly Warranty Information Keep this WarrantyLimited Warranty DIRECT-VENT Fireplace
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