Desa BCS18, BCS24, BCS30, PHK-18, PHK-24, PHK-30 installation manual Service Hints, Troubleshooting

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SERVICE HINTS

TROUBLESHOOTING

SERVICE HINTS

When Gas Pressure is Too Low

•pilot will not stay lit

•burners will have delayed ignition

•heater will not produce specified heat

•propane/LP gas supply may be low

You may feel your gas pressure is too low. If so, contact your local propane/LP or natural gas supplier.

TROUBLESHOOTING

WARNING: Turn off log set and let cool before servicing. Only a qualified service person should service and repair log set.

Note: All troubleshooting items are listed in order of operation.

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OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Log set is smoking/sooting excessively (Note: It is natural and unavoidable for vented gas log sets to produce moderate levels of carbon (soot) where flames contact the logs. This is especially true with propane/LP gas.)

1.Poor fuel quality

2.Fireplace venting system not drafting properly

3.Excessive flame impingement or blockage

4.Improper fuel/air mixture

5.Excessive gas supply/pressure

1.Contact local natural or propane/LP gas company

2.Adjust damper wide open and/or have fireplace and venting professionally cleaned and checked

3.Separate the logs to allow more flame passage

4.Remove any foreign items from the flame pattern and/or check for proper orifice sizing

5.Preheat flue in very cold weather

Burner is excessively noisy

(Note: The movement and combustion of gas will create low, unavoidable levels of noise.)

1.Passage of air/gas across irregular sur- faces

1.Relieve any tight bends or kinks in gas supply line

Burner flame is too low or too high

1.

Incorrect gas supply or pressure

 

2.

Blocked burner orifice or burner mani-

 

 

fold ports

 

3.

Improper burner orifice size

1.Check for proper gas supply pressure

2.Free burner orifice and manifold ports of any burrs, paint, or other blockage

3.Verify proper burner orifice sizing (see Figure 2, page 4)

For more information, visit www.desatech.com

115425-01

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Contents What to do if YOU Smell GAS RGA 2-72 ApprovedTable of Contents Product Identification Safety InformationLocal Codes UnpackingFlue Opening Specifications InstallationVenting Specifications for Installation Check GAS TypeConnecting to GAS Supply Installing Damper ClampChecking GAS Connections Hearth KIT Assembly and InstallationAdding PAN Material Testing Burner for LeaksReplacement Parts Cleaning MaintenanceTechnical Service Operating ApplianceTroubleshooting Service HintsObserved Problem Possible Cause Remedy Equipment Shutoff Valve GA5010 AccessoriesIllustrated Parts Breakdown PHK/BCS Parts ListOwners Registration Form Postage Required Keep this Warranty Warranty Information

BCS18, BCS24, BCS30, PHK-18, PHK-24, PHK-30 specifications

Desa PHK-18, PHK-24, PHK-30, BCS18, BCS24, and BCS30 are advanced heating systems designed to meet diverse application needs in both residential and commercial environments. These models represent the forefront of efficiency and temperature control technology.

The Desa PHK series consists of three distinct models: PHK-18, PHK-24, and PHK-30. These are high-efficiency gas heaters known for their reliability and performance. The numbers indicate their heating capacity, with PHK-18 suitable for smaller spaces, while PHK-30 is capable of heating larger areas. These units incorporate an innovative combustion technology that minimizes emissions while maximizing heat output.

One of the standout features of the PHK series is their digital thermostat, allowing users precise control over the heating settings. This not only enhances comfort but also contributes to energy savings. Additionally, these heaters come equipped with an automatic shut-off function and safety features that comply with industry standards, ensuring peace of mind during operation.

On the other hand, the BCS series, which includes BCS18, BCS24, and BCS30 models, focuses more on versatile heating options. These units utilize both gas and electricity to provide a dual-fuel heating capability. This flexibility allows users to select the most economical source of energy depending on availability and cost. The BCS series also features a sleek design, making them an attractive addition to any space.

Advanced technology is at the core of these systems, with optional Wi-Fi connectivity enabling users to manage their heating remotely via smartphone apps. This feature allows for scheduling and real-time adjustments, ensuring that spaces are always at the desired temperature when needed.

Both the PHK and BCS series are built with durability in mind. They utilize high-quality materials and are constructed to withstand the rigors of daily use. Regular maintenance is made easy with accessible parts for cleaning and replacement.

In summary, the Desa PHK-18, PHK-24, PHK-30, BCS18, BCS24, and BCS30 represent the next generation of heating solutions, combining efficiency, advanced technology, and user-friendly features. They cater to a broad spectrum of heating requirements, making them ideal for a wide range of applications. Whether for home comfort or industrial needs, these models ensure optimal performance and satisfaction.
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