Desa (V)TC36NE, (V)TC36PE Position, BL36DHASA for log/grate removal, Improper vent configuration

Page 27

TROUBLESHOOTING

27

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

Fireplace produces a clicking/ticking noise

1.

Metal expanding while heating or con-

1.

This is common with most fireplaces.

just after burner is lit or shut off

 

tracting while cooling

 

If noise is excessive, contact qualified

 

 

 

 

service person

 

 

 

 

 

Slight smoke or odor during initial

1.

Residues from manufacturing processes

1.

Problem will stop after a few hours of

operation

 

and logs curing

 

operation

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement at

1.

Locate and correct all leaks (see Check-

position

 

top of page

 

ing Gas Connections, page 19)

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

Gas odor during combustion

1.

Foreign matter between control valve

1.

Take apart gas tubing and remove for-

 

 

and burner

 

eign matter

 

2.

Gas leak. See Warning statement at

2.

Locate and correct all leaks (see Check-

 

 

top of page

 

ing Gas Connections, page 19)

 

 

 

 

 

Glass soots

1.

Debris around burner air mixer

1.

Inspect the opening at the base of the

 

 

 

 

burner by removing log/grate assem-

 

 

 

 

bly to see that it is NOT packed with

 

 

 

 

any type of material [see Installing

 

 

 

 

Brick Liner Models BL36DA(SA) and

 

 

 

 

BL36DHA(SA)] for log/grate removal

 

2.

Improper vent configuration

2.

Check vent configuration specifications

 

 

 

 

(see Venting Installation Instructions,

 

 

 

 

page 7)

 

 

 

 

 

Dark residue on logs or inside of fireplace

1.

Air holes at burner inlet blocked

1.

Clean out air holes at burner inlets. Pe-

 

 

 

 

riodically repeat as needed

 

2.

Burner flame holes blocked

2.

Remove blockage

 

3.

Improper venting or excessive blockage

3.

Have the vent system inspected, includ-

 

 

 

 

ing the termination cap. Remove any

 

 

 

 

restrictions or obstruction

 

4.

Excessive amounts of embers and pan

4.

Clear excess embers until a minimum

 

 

material

 

gap of 1/2" remains under the grate

116234-01B

www.desatech.com

Page 26 Page 28
Image 27
Page 26 Page 28
Contents For Your Safety What to do if YOU Smell GAS For Your SafetySafety Information Table of ContentsLocal Codes Safety Information Product IdentificationProduct Features PRE-INSTALLATION PreparationLocation and Space Requirements Specific venting clearances ClearancesFraming and Finishing VentTermination CAP AIR Supply Inlet GAS Meter Location of Termination CAPInstallation Precautions Venting Installation InstructionsCenter Installation PlanningHorizontal Termination Installation Male Female Slots Locking LugsVent Pipe Vent Cap Wood ScrewInterior Wall Surface Firestop Vent Cap HorizontalHorizontal Termination Configurations Recommended Applications Corner ground floor installation Over 12 horizontal pipeTermination is possible Venting with Two 90 Elbows Roof Flashing Wall Strap Elbow Ceiling Firestop Installation for Vertical TerminationFlat Ceiling Installation Connect a section of pipe and extend up through the holeElbow Into inner collar fireplace as shown Vertical Termination ConfigurationsHigh Altitude Installation Desa 5/8 Pipe & Vent Kits Venting InstallationFireplace Installation Check GAS Type Installing Optional Blower AccessoryDecal on the firebox bottom approximately 12 in front Fireplace InstallationModel BKT Installation By turning knob fully counterclockwise before continuingInstalling GAS Piping to Fireplace Location Blower Wiring DiagramInstallation Items Needed Connecting Fireplace to GAS Supply Pressure Testing Gas Supply Piping SystemChecking GAS Connections Bubbles forming show a leak. Correct all leaks at once Pressure Testing Fireplace Gas ConnectionsREMOVING/REPLACING Glass Door Removing Louver PanelsInstalling Lava Rock and Glowing Embers Cleaning Glass DoorRemoving Glass Door Extension Cord Ignition Installing Brick Liner Models BL36DASA and BL36DHASAWall Switch Installation Optional Remote ControlEquipment Pilot Wiring DiagramOperating Fireplace Lighting InstructionsOperation Operating Optional Blower AccessoryTo Turn OFF GAS To Appliance Optional RemoteLogs Cleaning MaintenanceGlass Door Pilot and BurnersTroubleshooting Restrictions or obstruction PositionBL36DHASA for log/grate removal Improper vent configurationParts Under Warranty Replacement PartsService Hints Technical ServiceSpecifications Models TC36NE, VTC36NE, TC36PE and VTC36PE Illustrated Parts BreakdownKEY Part Number TC36NE/PE VTC36NE/PE Description QTY Parts List19 18 KEY Part Number Description Accessories Brand ModelDate Purchased Serial Number Industrial Drive Box Bowling Green, KY 116234-01B Warranty Information Model Serial No Date PurchasedIndustrial Drive P.O. Box

(V)TC36NE, (V)TC36PE specifications

Desa (V)TC36NE and (V)TC36PE are advanced heating solutions designed to provide both efficiency and comfort in residential and commercial settings. These two models stand out for their innovative engineering, modern design, and user-friendly features, making them ideal choices for individuals seeking reliable temperature control.

The central feature of both models is their high-efficiency combustion systems, which optimize fuel usage to reduce environmental impact while saving on heating costs. The (V)TC36NE and (V)TC36PE are equipped with state-of-the-art burners that ensure complete combustion, resulting in clean emissions and enhanced performance. With an exceptional energy rating, these units contribute to a greener environment by minimizing the carbon footprint.

Another notable characteristic is the versatile installation options these units offer. The (V)TC36NE, designed for natural gas use, can be seamlessly integrated into existing heating systems, while the (V)TC36PE operates with propane, catering to a broader range of installation scenarios. This flexibility enables homeowners and businesses to select the model that best fits their fuel supply and heating needs.

Both models come with advanced controls that grant users precise temperature regulation. With smart technology integration, users can operate these heating units remotely via smartphone applications, allowing for personalized heating schedules and real-time monitoring. This feature not only enhances user convenience but also promotes energy efficiency by preventing energy waste.

The design of the (V)TC36NE and (V)TC36PE models is another highlight, showcasing a sleek and contemporary aesthetic that complements various interior decors. The units are constructed with durable materials, ensuring longevity and reliability even under demanding conditions. Furthermore, their quiet operation enhances the overall comfort of the environment, making these units suitable for bedrooms, offices, and other noise-sensitive areas.

In summary, the Desa (V)TC36NE and (V)TC36PE models merge innovative technology with practical design and efficiency. With their advanced combustion systems, versatile installations, smart controls, and stylish appearance, they offer an ideal heating solution for modern living spaces. Homeowners and businesses looking to enhance their heating performance while maintaining environmental consciousness can find a compatible option in these exceptional models.
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