Desa (V)T32N-A Series, (V)T32P-A Series, CGDV32NR installation manual Inlet gas pressure is too low

Page 30

30

TROUBLESHOOTING

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does not light after pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 28) or replace burner orifice

 

 

2.

Inlet gas pressure is too low

2.

Contact local propane/LP or natural gas

 

 

 

 

 

company

 

 

3.

Thermopile leads disconnected or im-

3.

Reconnect leads

 

 

 

properly connected

 

 

 

 

 

4.

Thermopile is defective

4.

Replace thermopile

 

 

 

 

 

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local propane/LP or natural gas

 

 

 

 

 

company

 

 

2.

Burner porting or orifice clogged

2.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 28) or replace burner orifice

 

 

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 28) or replace burner orifice

 

 

2.

Damaged burner

2.

Replace damaged burner

 

 

3.

Gas regulator defective

3.

Replace gas control

 

 

 

 

 

 

 

Slight smoke or odor during initial opera-

1.

Residues from manufacturing processes

1.

Problem will stop after a few hours of

tion

 

and logs curing

 

operation

 

 

 

 

 

 

Heater produces a whistling noise when

1.

Turning gas control knob to HI position

1.

Turn gas control knob to LO position

burner is lit

 

when burner is cold

 

and let warm up for a minute

 

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

 

line. Have gas line checked by local

 

 

 

 

 

propane/LP or natural gas company

 

 

3.

Dirty or partially clogged burner ori-

3.

Clean burner (see Cleaning and Main-

 

 

 

fice

 

tenance, page 27) or replace burner

 

 

 

 

 

orifice

 

 

 

 

 

 

Glass soots

1.

Flame inmpingement on logs

1.

Adjust log set so that the flame does not

 

 

 

 

 

excessively impinge in it

 

 

2.

Debris around burner air mixer

2.

Inspect the opening at the base of the

 

 

 

 

 

burner to see that it is NOT packed with

 

 

 

 

 

any type of material

 

 

 

 

 

Fireplace produces a clicking/ticking noise

1.

Metal expanding while heating or con-

1.

This is common. If noise is excessive,

just after burners are lit or shut off

 

tracting while cooling

 

contact qualified service person

 

 

 

 

 

 

Remote does not function

1.

Battery is not installed or battery power

1.

Replace 9-volt batteries in receiver and

 

 

 

is low

 

remote control

www.desatech.com

116646-01A

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Contents For Your Safety What to do if YOU Smell GAS OWNER’S Operation Installation ManualFor Your Safety Save this manual for future referenceTable of Contents Safety InformationSafety Information Product Identification Local CodesProduct Features PRE-INSTALLATION PreparationLocation and Space Requirements Clearances Framing and FinishingLocation of Termination CAP Termination CAP AIR Supply Inlet GAS MeterVenting Installation Instructions Installation PrecautionsInstallation Planning Horizontal Termination InstallationInstalling Siding Standoff Combustible Cap must be removable for vent inspection MaintenanceHorizontal Termination Configurations VerticalCorner Installation Horizontal System Installation Using TWO Elbows Venting with Two 90 ElbowsInstallation for Vertical Termination Flat Ceiling InstallationVertical Termination Configurations Venting with One 90 ElbowHigh Altitude Installation Vertical VentingInstalling Optional Blower Accessories Venting InstallationFireplace Installation Check GAS TypeModel BKT Installation Blower see FigureInstalling GAS Piping to Fireplace Location Blower Wiring DiagramInstallation Items Needed Connecting Fireplace to GAS Supply Checking GAS ConnectionsOr servicing. Correct all leaks at once Installing Optional Wall Mount Switch GWMS2 Pressure Testing Fireplace Gas ConnectionsInstalling Remote Receiver REMOVING/REPLACING Glass DoorRemoving Louver Panels Installing Optional Brick Liner Model BL32D Cleaning Glass DoorRemoving Glass Door Installing LOGS, Lava Rock and Glowing Embers Installing Side Brick PanelsFor Your Safety Read Before Lighting Operating FireplaceLighting Instructions Optional HAND-HELD Remote Operation Manual Lighting ProcedureTo Turn OFF GAS To Appliance Shutting Off Burners Only pilot stays litON/OFF Series Thermostat SeriesOperating Optional GWMT1 Wall Mounted Thermostat Inspecting Burners Operating Optional Blower AccessoryPilot Assembly Burner Flame PatternPilot and Burners Cleaning and MaintenanceGlass Door LogsTroubleshooting Observed Problem Possible Cause RemedyInlet gas pressure is too low Gas leak. See Warning statement AboveIllustrated Parts Breakdown CGDV32NRParts List KEY Part Number Description QTYTechnical Service Replacement PartsService Hints SpecificationsOwners Registration Form Postage Required Accessories Warranty Information Keep this Warranty

CGDV32NR, (V)T32N-A Series, (V)T32P-A Series specifications

The Desa (V)T32N-A Series and (V)T32P-A Series, along with the CGDV32NR, represent a significant advancement in modern energy solutions, combining efficiency, durability, and innovative technologies to meet the evolving needs of consumers and businesses alike.

The (V)T32N-A Series is designed specifically for residential applications, featuring a compact and lightweight structure that enables easy installation in various settings. Its primary characteristic is its energy-efficient operation, which minimizes energy consumption while providing optimal heating performance. This series incorporates advanced heating technology, delivering uniform warmth and maximizing comfort in living spaces. The user-friendly digital control panel offers a range of settings, allowing users to customize their heating preferences with ease.

In contrast, the (V)T32P-A Series is tailored for commercial use, boasting a robust design that can withstand the demands of high-traffic environments. This series features enhanced output capacity and quicker heating response times, making it suitable for large venues such as offices, retail spaces, and warehouses. The Duracore technology employed in this series ensures that the heating system is not only powerful but also reliable, reducing downtime and maintenance costs.

The CGDV32NR offers a versatile solution that excels in both residential and commercial applications. Its standout feature is the dual-fuel capability, allowing users to choose between natural gas and propane. This flexibility provides an additional layer of convenience and adaptability, catering to diverse energy needs and preferences. Furthermore, the CGDV32NR is equipped with smart technology that integrates with home automation systems, enabling users to control their heating from a mobile device or smart home interface.

All three series incorporate safety features such as flame failure shut-off and overheat protection, ensuring peace of mind for users. The sleek designs and aesthetic options of the (V)T32N-A and (V)T32P-A Series allow them to blend seamlessly with various interior styles, while the CGDV32NR’s practical functionality and modern design make it an attractive option for any setting.

In summary, the Desa (V)T32N-A Series, (V)T32P-A Series, and CGDV32NR combine cutting-edge technology, energy efficiency, and user-friendly features to deliver ideal solutions for heating needs across residential and commercial landscapes. These series showcase Desa's commitment to innovation, sustainability, and customer satisfaction, marking a significant step forward in heating technology.
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