Desa (V)T32P-A Series, (V)T32N-A Series, CGDV32NR Gas leak. See Warning statement, Above

Page 31

TROUBLESHOOTING

31

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

Fireplace produces unwanted odors

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

 

 

 

above

 

ing Gas Connections, page 19)

 

 

 

 

 

 

Fireplace shuts off in use

1.

High or gusting winds

1.

Fireplace has been tested for up to

 

 

 

 

 

 

40mph winds. However, extreme condi-

 

 

 

 

 

tions may occur. See Lighting Instruc-

 

 

 

 

 

tions on page 24

 

 

2.

Low line pressure

2.

Contact local propane/LP or natural gas

 

 

 

 

 

company

 

 

3.

Pilot is partially clogged

3.

Clean pilot (see Cleaning and Mainte-

 

 

 

 

 

nance, page 28)

 

 

4.

Inner vent pipe leaking exhaust gasses

4.

Locate and correct all leaks (see Check-

 

 

 

into system

 

ing Gas Connections, page 19)

 

 

5.

Glass too loose and air tight gasket leaks

5.

Tighten glass

 

 

 

in corners after usage

 

 

 

 

 

6.

Bad thermopile or thermocouple

6.

Replace faulty component

 

 

7.

Improper vent cap installation

7.

Check for proper installation and free-

 

 

 

 

 

dom from debris or blockage

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

position

 

above

 

ing Gas Connections, page 19)

 

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

 

 

Gas odor during combustion

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

 

 

 

above

 

ing Gas Connections, page 19)

 

 

 

 

 

 

 

Dark residue on logs or inside of fireplace

1.

Improper log placement

1.

Properly locate logs (see Installing

 

 

 

 

 

Logs, Lava Rock anc Glowing Embers,

 

 

 

 

 

page 23)

 

 

2.

Air holes at burner inlet blocked

2.

Clean out air holes at burner inlets. Pe-

 

 

 

 

 

riodically repeat as needed

 

 

3.

Burner flame holes blocked

3.

Remove blockage or replace burner

 

 

4.

Improper venting or excessive blockage

4.

Have the vent system inspected, includ-

 

 

 

 

 

ing the termination cap. Remove any

 

 

 

 

 

restrictions or obstruction

 

 

5.

Excessive amounts of embers and pan

5.

Clear excess embers until a minimum

 

 

 

material

 

gap of 1/2" remains under the grate

116646-01A

www.desatech.com

Page 30 Page 32
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Page 30 Page 32
Contents Save this manual for future reference OWNER’S Operation Installation ManualFor Your Safety For Your Safety What to do if YOU Smell GASSafety Information Table of ContentsLocal Codes Safety Information Product IdentificationPRE-INSTALLATION Preparation Product FeaturesLocation and Space Requirements Framing and Finishing ClearancesTermination CAP AIR Supply Inlet GAS Meter Location of Termination CAPInstallation Precautions Venting Installation InstructionsHorizontal Termination Installation Installation PlanningInstalling Siding Standoff Combustible Vertical MaintenanceHorizontal Termination Configurations Cap must be removable for vent inspectionCorner Installation Venting with Two 90 Elbows Horizontal System Installation Using TWO ElbowsFlat Ceiling Installation Installation for Vertical TerminationVenting with One 90 Elbow Vertical Termination ConfigurationsVertical Venting High Altitude InstallationCheck GAS Type Venting InstallationFireplace Installation Installing Optional Blower AccessoriesBlower see Figure Model BKT InstallationBlower Wiring Diagram Installing GAS Piping to Fireplace LocationInstallation Items Needed Checking GAS Connections Connecting Fireplace to GAS SupplyOr servicing. Correct all leaks at once Pressure Testing Fireplace Gas Connections Installing Optional Wall Mount Switch GWMS2REMOVING/REPLACING Glass Door Installing Remote ReceiverRemoving Louver Panels Cleaning Glass Door Installing Optional Brick Liner Model BL32DRemoving Glass Door Installing Side Brick Panels Installing LOGS, Lava Rock and Glowing EmbersOperating Fireplace For Your Safety Read Before LightingLighting Instructions Shutting Off Burners Only pilot stays lit Manual Lighting ProcedureTo Turn OFF GAS To Appliance Optional HAND-HELD Remote OperationThermostat Series ON/OFF SeriesOperating Optional GWMT1 Wall Mounted Thermostat Burner Flame Pattern Operating Optional Blower AccessoryPilot Assembly Inspecting BurnersLogs Cleaning and MaintenanceGlass Door Pilot and BurnersObserved Problem Possible Cause Remedy TroubleshootingInlet gas pressure is too low Above Gas leak. See Warning statementCGDV32NR Illustrated Parts BreakdownKEY Part Number Description QTY Parts ListSpecifications Replacement PartsService Hints Technical ServiceOwners Registration Form Postage Required Accessories Keep this Warranty Warranty Information

CGDV32NR, (V)T32N-A Series, (V)T32P-A Series specifications

The Desa (V)T32N-A Series and (V)T32P-A Series, along with the CGDV32NR, represent a significant advancement in modern energy solutions, combining efficiency, durability, and innovative technologies to meet the evolving needs of consumers and businesses alike.

The (V)T32N-A Series is designed specifically for residential applications, featuring a compact and lightweight structure that enables easy installation in various settings. Its primary characteristic is its energy-efficient operation, which minimizes energy consumption while providing optimal heating performance. This series incorporates advanced heating technology, delivering uniform warmth and maximizing comfort in living spaces. The user-friendly digital control panel offers a range of settings, allowing users to customize their heating preferences with ease.

In contrast, the (V)T32P-A Series is tailored for commercial use, boasting a robust design that can withstand the demands of high-traffic environments. This series features enhanced output capacity and quicker heating response times, making it suitable for large venues such as offices, retail spaces, and warehouses. The Duracore technology employed in this series ensures that the heating system is not only powerful but also reliable, reducing downtime and maintenance costs.

The CGDV32NR offers a versatile solution that excels in both residential and commercial applications. Its standout feature is the dual-fuel capability, allowing users to choose between natural gas and propane. This flexibility provides an additional layer of convenience and adaptability, catering to diverse energy needs and preferences. Furthermore, the CGDV32NR is equipped with smart technology that integrates with home automation systems, enabling users to control their heating from a mobile device or smart home interface.

All three series incorporate safety features such as flame failure shut-off and overheat protection, ensuring peace of mind for users. The sleek designs and aesthetic options of the (V)T32N-A and (V)T32P-A Series allow them to blend seamlessly with various interior styles, while the CGDV32NR’s practical functionality and modern design make it an attractive option for any setting.

In summary, the Desa (V)T32N-A Series, (V)T32P-A Series, and CGDV32NR combine cutting-edge technology, energy efficiency, and user-friendly features to deliver ideal solutions for heating needs across residential and commercial landscapes. These series showcase Desa's commitment to innovation, sustainability, and customer satisfaction, marking a significant step forward in heating technology.
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