Desa (V)T36NA SERIES installation manual Observed Problem Possible Cause Remedy

Page 30

30

TROUBLESHOOTING

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does not light after pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 28) or replace burner orifice

 

 

2.

Inlet gas pressure is too low

2.

Contact local propane/LP or natural gas

 

 

 

 

 

company

 

 

3.

Thermopile leads disconnected or im-

3.

Reconnect leads

 

 

 

properly connected

 

 

 

 

 

4.

Thermopile is defective

4.

Replace thermopile

 

 

 

 

 

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local propane/LP or natural gas

 

 

 

 

 

company

 

 

2.

Burner porting or orifice clogged

2.

Clean burner (see Cleaning and Main-

 

 

 

 

 

tenance, page 28) or replace burner orifice

 

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 28) or replace burner orifice

 

 

2.

Damaged burner

2.

Replace damaged burner

 

 

3.

Gas regulator defective

3.

Replace gas control

 

 

 

 

 

 

Slight smoke or odor during initial operation

1.

Residues from manufacturing processes

1.

Problem will stop after a few hours of

 

 

 

and logs curing

 

operation

 

 

 

 

 

Heater produces a whistling noise when

1.

Turning gas control knob to HI position

1.

Turn gas control knob to LO position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

 

line. Have gas line checked by local pro-

 

 

 

 

 

pane/LP or natural gas company

 

 

3.

Dirty or partially clogged burner orifice

3.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 28) or replace burner orifice

 

 

 

 

 

Glass soots

1.

Flame impingement on logs

1.

Adjust the log set so that the flame does

 

 

 

 

 

not excessively impinge on it

 

 

2.

Debris around burner air mixer

2.

Inspect the opening at the base of the

 

 

 

 

 

burner to see that it is NOT packed with

 

 

 

 

 

any type of material

 

 

 

 

 

Fireplace produces a clicking/ticking noise

1.

Metal expanding while heating or con-

1.

This is common. If noise is excessive,

just after burners are lit or shut off

 

tracting while cooling

 

contact qualified service person

 

 

 

 

 

Remote does not function

1.

Battery is not installed or battery power

1.

Replace 9-volt batteries in receiver and

 

 

 

is low

 

remote control

For..com

111250-01C

Image 30
Contents For Your Safety For Your Safety What to do if YOU Smell GASTable of Contents Safety InformationSafety Information Product Identification Local CodesProduct Features PRE-INSTALLATION PreparationLocation and Space Requirements Clearances Framing and FinishingLocation of Termination CAP Balcony with Perpendicular Side WallInstallation Planning Venting Installation InstructionsInstallation Precautions Horizontal Termination InstallationVent Pipe Connections Installing Horizontal Vent Cap Noncombustible Exterior Horizontal Termination Configurations Ground Floor InstallationCorner and Alternate Installation Venting with Two 90 Elbows Installation for Vertical Termination Flat Ceiling InstallationVertical Termination Configurations High Altitude Installation Vertical VentingInstalling Optional Blower Accessories Fireplace InstallationParts Lists for Venting Kits and Components Check GAS TypeModel BKT Installation Attaching Speed Control to FireboxBlower Wiring Diagram Blower Model BKTInstalling GAS Piping to Fireplace Location Installation Items NeededConnecting Fireplace to GAS Supply Pressure Testing Gas Supply Piping SystemChecking GAS Connections Installing Optional Wall Mount Switch GWMS2 Pressure Testing Fireplace Gas ConnectionsInstalling Remote Receiver Removing Louver Panels Cleaning Glass DoorREMOVING/REPLACING Glass Door Removing Glass DoorInstalling LOGS, Lava Rock and Glowing Embers Installing Left Side Brick PanelInstalling Logs No and No Operating Fireplace For Your Safety Read Before LightingManual Lighting Procedure Lighting InstructionsOptional HAND-HELD Remote Operation Thermostat Series Model GhrctbON/OFF Series Model Ghrcb Inspecting Burners Operating Optional Blower AccessoryPilot Assembly Operating Optional GWMT1 Wall Mounted ThermostatPilot and Burners Cleaning and MaintenanceGlass Door LogsTroubleshooting Observed Problem Possible CauseObserved Problem Possible Cause Remedy Gas leak. See Warning statement Illustrated Parts Breakdown Parts List VT36PA, VT36PBA, VT36PRA, VT36PRBA, and CTDV36NRASpecifications Replacement Parts Service HintsTechnical Service Parts Under WarrantyOwners Registration Form Postage Required PROPANE/NATURAL GAS Conversion KIT AccessoriesFlexible GAS Line Connector GA5081 Manual Blower KIT BKWarranty Information

(V)T36NA SERIES specifications

The Desa (V)T36NA SERIES represents a significant advancement in the realm of energy-efficient heating solutions, combining cutting-edge technologies with user-centric design. This series is renowned for its ability to deliver reliable heating performance while ensuring a minimal environmental impact. One of the standout features of the Desa (V)T36NA SERIES is its innovative use of high-efficiency ceramic burners. These burners not only provide superior heat output but also enhance the overall thermal efficiency of the unit, ensuring that energy consumption is kept to a minimum.

This series is equipped with a sleek, contemporary design that seamlessly fits into various home interiors. The aesthetic appeal is complemented by a range of customizable options, including different finishes and decorative elements, allowing homeowners to select a model that matches their personal style and home decor. Another notable aspect of the Desa (V)T36NA SERIES is its advanced thermostat control technology. This feature enables precise temperature regulation, ensuring consistent comfort while optimizing energy usage.

Safety is a paramount concern in the design of the Desa (V)T36NA SERIES. Each unit comes with multiple safety features, including an automatic shut-off system and a protective glass front, which provides a barrier against accidental contact. This focus on safety does not detract from the performance; rather, it enhances the user experience, providing peace of mind for families.

In terms of installation, the Desa (V)T36NA SERIES offers flexibility with venting options that cater to various home layouts. This adaptability simplifies the installation process and makes it easier to integrate the heating system into existing structures. Furthermore, these units are designed with ease of maintenance in mind, featuring accessible components that allow for straightforward servicing.

Another characteristic that sets the Desa (V)T36NA SERIES apart is its commitment to sustainability. Utilizing environmentally friendly materials and designs, this series minimizes emissions and energy consumption, aligning with modern environmental standards. Overall, the Desa (V)T36NA SERIES represents an optimal choice for discerning homeowners seeking an efficient, stylish, and reliable heating solution. With its impressive combination of features, technologies, and characteristics, this series is poised to redefine comfort and sustainability in home heating.