Desa (V)T36NA SERIES installation manual Gas leak. See Warning statement

Page 31

TROUBLESHOOTING

31

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

Fireplace produces unwanted odors

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

 

 

 

above

 

ing Gas Connections, page 20)

 

 

 

 

 

 

 

Fireplace shuts off in use

1.

High or gusting winds

1.

Fireplace has been tested for up to

 

 

 

 

 

40mph winds. However, extreme con-

 

 

 

 

 

ditions may occur. See Lighting Instruc-

 

 

 

 

 

tions on page 25

 

 

2.

Low line pressure

2.

Contact local propane/LP or natural gas

 

 

 

 

 

company

 

 

3.

Pilot is partially clogged

3.

Clean pilot (see Cleaning and Mainte-

 

 

 

 

 

nance, page 28)

 

 

4.

Inner vent pipe leaking exhaust gasses

4.

Locate and correct all leaks (see Check-

 

 

 

into system

 

ing Gas Connections, page 20)

 

 

5.

Glass too loose and air tight gasket leaks

5.

Tighten glass

 

 

 

in corners after usage

 

 

 

 

 

6.

Bad thermopile or thermocouple

6.

Replace faulty component

 

 

7.

Improper vent cap installation

7.

Check for proper installation and free-

 

 

 

 

 

dom from debris or blockage

 

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

position

 

above

 

ing Gas Connections, page 20)

 

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

 

 

Gas odor during combustion

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

 

 

 

above

 

ing Gas Connections, page 20)

 

 

 

 

 

 

 

Dark residue on logs or inside of fireplace

1.

Improper log placement

1.

Properly locate logs (see Installing Logs,

 

 

 

 

 

Lava Rock, and Glowing Embers, pages

 

 

 

 

 

23 and 24)

 

 

2.

Air holes at burner inlet blocked

2.

Clean out air holes at burner inlets. Pe-

 

 

 

 

 

riodically repeat as needed

 

 

3.

Burner flame holes blocked

3.

Remove blockage

 

 

4.

Improper vent installation

4.

Review Horizontal Installation Configu-

 

 

 

 

 

rations and Vertical Installation Con-

 

 

 

 

 

figurations (pages 10 through 16)

For morevisit www..com

111250-01C

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Contents For Your Safety What to do if YOU Smell GAS For Your SafetySafety Information Table of ContentsLocal Codes Safety Information Product IdentificationPRE-INSTALLATION Preparation Product FeaturesLocation and Space Requirements Framing and Finishing ClearancesBalcony with Perpendicular Side Wall Location of Termination CAPHorizontal Termination Installation Venting Installation InstructionsInstallation Precautions Installation PlanningVent Pipe Connections Installing Horizontal Vent Cap Noncombustible Exterior Ground Floor Installation Horizontal Termination ConfigurationsCorner and Alternate Installation Venting with Two 90 Elbows Flat Ceiling Installation Installation for Vertical TerminationVertical Termination Configurations Vertical Venting High Altitude InstallationCheck GAS Type Fireplace InstallationParts Lists for Venting Kits and Components Installing Optional Blower AccessoriesAttaching Speed Control to Firebox Model BKT InstallationBlower Model BKT Blower Wiring DiagramInstallation Items Needed Installing GAS Piping to Fireplace LocationPressure Testing Gas Supply Piping System Connecting Fireplace to GAS SupplyChecking GAS Connections Pressure Testing Fireplace Gas Connections Installing Optional Wall Mount Switch GWMS2Installing Remote Receiver Removing Glass Door Cleaning Glass DoorREMOVING/REPLACING Glass Door Removing Louver PanelsInstalling Left Side Brick Panel Installing LOGS, Lava Rock and Glowing EmbersInstalling Logs No and No Lighting Instructions For Your Safety Read Before LightingManual Lighting Procedure Operating FireplaceThermostat Series Model Ghrctb Optional HAND-HELD Remote OperationON/OFF Series Model Ghrcb Operating Optional GWMT1 Wall Mounted Thermostat Operating Optional Blower AccessoryPilot Assembly Inspecting BurnersLogs Cleaning and MaintenanceGlass Door Pilot and BurnersObserved Problem Possible Cause TroubleshootingObserved Problem Possible Cause Remedy Gas leak. See Warning statement Illustrated Parts Breakdown VT36PA, VT36PBA, VT36PRA, VT36PRBA, and CTDV36NRA Parts ListParts Under Warranty Replacement Parts Service HintsTechnical Service SpecificationsOwners Registration Form Postage Required Manual Blower KIT BK AccessoriesFlexible GAS Line Connector GA5081 PROPANE/NATURAL GAS Conversion KITWarranty Information

(V)T36NA SERIES specifications

The Desa (V)T36NA SERIES represents a significant advancement in the realm of energy-efficient heating solutions, combining cutting-edge technologies with user-centric design. This series is renowned for its ability to deliver reliable heating performance while ensuring a minimal environmental impact. One of the standout features of the Desa (V)T36NA SERIES is its innovative use of high-efficiency ceramic burners. These burners not only provide superior heat output but also enhance the overall thermal efficiency of the unit, ensuring that energy consumption is kept to a minimum.

This series is equipped with a sleek, contemporary design that seamlessly fits into various home interiors. The aesthetic appeal is complemented by a range of customizable options, including different finishes and decorative elements, allowing homeowners to select a model that matches their personal style and home decor. Another notable aspect of the Desa (V)T36NA SERIES is its advanced thermostat control technology. This feature enables precise temperature regulation, ensuring consistent comfort while optimizing energy usage.

Safety is a paramount concern in the design of the Desa (V)T36NA SERIES. Each unit comes with multiple safety features, including an automatic shut-off system and a protective glass front, which provides a barrier against accidental contact. This focus on safety does not detract from the performance; rather, it enhances the user experience, providing peace of mind for families.

In terms of installation, the Desa (V)T36NA SERIES offers flexibility with venting options that cater to various home layouts. This adaptability simplifies the installation process and makes it easier to integrate the heating system into existing structures. Furthermore, these units are designed with ease of maintenance in mind, featuring accessible components that allow for straightforward servicing.

Another characteristic that sets the Desa (V)T36NA SERIES apart is its commitment to sustainability. Utilizing environmentally friendly materials and designs, this series minimizes emissions and energy consumption, aligning with modern environmental standards. Overall, the Desa (V)T36NA SERIES represents an optimal choice for discerning homeowners seeking an efficient, stylish, and reliable heating solution. With its impressive combination of features, technologies, and characteristics, this series is poised to redefine comfort and sustainability in home heating.
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