LG Electronics LAP340 owner manual Troubleshooting, Problem Cause & Correction

Page 17

Troubleshooting 17

Troubleshooting

	PROBLEM	CAUSE & CORRECTION

		yy The power cord is unplugged.
	No Power	Plug in the power cord.
	No Power	yy Check the condition by operating other electronic devices.


		yy Incorrect input source is selected.
	No sound	Check the input source and select the correct input source.
	No sound	yy The mute function is activated.
		yy The mute function is activated.
		Press ior adjust the volume level to cancel the mute function.

		yy The remote control is too far from the unit.
		Operate the remote control within about 7 m.
	The remote control	yy There is an obstacle in the path of the remote control and the unit.
	does not work
	does not work	Remove the obstacle.
	properly.	Remove the obstacle.
	properly.	yy The battery in the remote control is exhausted.
		yy The battery in the remote control is exhausted.
		Replace the battery with new one.

	The Auto power	yy Depending on the connected device, this function may not operate.
	on/off function does	yy Check the status of AUTO POWER ON/OFF switch on the rear panel of the unit.
	not work.

		Check the details below and adjust the unit according to them.
	When you feel the	yy With the unit connected with TV, change the AUDIO DIGITAL OUT setting on TV
	When you feel the	Setup Menu from [PCM] to [AUTO] or [BITSTREAM].
	output sound of the	yy With the unit connected with Player, change the AUDIO DIGITAL OUT setting on
	unit is low.
	unit is low.	Player Setup Menu from [PCM] to [PRIMARY PASS-THROUGH] or [BITSTREAM].

		yy Change Audio DRC setting on Player setup menu to [OFF] state.

		Depending on the type of the furniture where the unit is placed, you might hear a
	There is a noise on	slight noise from the furniture due to the dual subwoofers built within the product.
	There is a noise on	yy Check the supporting furniture whether it is sufficiently firm and horizontal.
	the periphery of the
	unit.	yy However, if you still hear a noise, place a tablecloth between the unit and the
		surface.

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Troubleshooting

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Contents SoundPlate LAP340-NBDARELLKENG.indd 2013-10-30 Instructions Safety InformationGettingStarted Table of Contents Introduction Unique featuresAccessories Rear panel Front panelOPTICAL, LG TV Remote controlDo not Ingest BATTERY. Chemical Burn Hazard Battery installationYy Weight Setting up the unitConnect the optical cable and the power cord To the unit How to Affix the Ferrite Core Optional LG Sound Sync Basic operationsOptical input operation With wireless connection Auto Power On/OffWith wired connection Auto power down Listening to music stored on the Bluetooth devicesAbout Bluetooth Bluetooth profilesCinema Sound Problem Cause & Correction TroubleshootingDigital in Optical SpecificationsHandling the unit MaintenanceTrademarks and licenses LAP340-NBDARELLKENG.indd 2013-10-30