What this limited warranty does not cover

What this limited warranty does not cover

This limited warranty does not apply to products that have been repaired (except by Dimplex or its authorized service representatives) or otherwise altered. This limited warranty does further not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper maintenance or handling, or operation with an incorrect power source.

What you must do to get service under this limited warranty

Defects must be brought to the attention of Dimplex Technical Service by contacting Dimplex at 1-888-DIMPLEX (1-888-346-7539), or 1367 Industrial Road, Cambridge Ontario, Canada N1R 7G8. Please have proof of purchase, catalogue/model and serial numbers available when calling. Limited warranty service requires a proof of purchase of the product.

What Dimplex will do in the event of a defect

In the event a product or part covered by this limited warranty is proven to be defective in material or workmanship during (i) the 10 year limited warranty period for products other than fireplace surrounds (mantels) and trims, and (ii) the 1 year limited warranty period for surrounds (mantels) and trims, you have the following rights:

Limited warranty service will be performed solely by dealers or service agents of Dimplex authorized to provide limited warranty services.

For products (other than surrounds (mantels) and trims) for the period ending at midnight on the third anniversary of the date of first purchase, Dimplex will in its sole discretion either repair or replace such defective product or part without charge. If Dimplex is unable to repair or replace such product or part, or if repair or replacement is not commercially practicable or cannot be timely made, Dimplex may, in lieu of repair or replacement, choose to refund the purchase price for such product or part. This limited warranty entitles the purchaser to on-site or in-home warranty services. Accordingly, Dimplex will be responsible for all labour and transportation costs associated with the repair or replacement of the product or part except as follows: (i) charges may be levied for travel costs incurred to travel to the purchaser's site where the product is located if the purchaser's site is beyond 30 miles (48 km) from the closest service depot of Dimplex's dealer or service agent; and (ii) the purchaser is solely responsible for providing clear access to all serviceable parts of the product.

For products (other than surrounds (mantels) and trims) for the period commencing at 12:01 a.m. on the day after the third anniversary of the first purchase and ending at midnight on the tenth anniversary of the date of first purchase, this limited warranty entitles the purchaser to replacement parts only without charge. If Dimplex is unable to replace such part, or if replacement is not commercially practicable or cannot be timely made, Dimplex may, in lieu of replacement, choose to refund the purchase price for such part. The purchaser shall not be entitled to on-site or in-home warranty services. The purchaser shall be responsible for all expenses incurred for the removal of the part and installation of the replacement part including, without limitation, all shipping costs and transportation costs to and from the authorized dealer's or service agent's place of business and all labour costs. Such costs shall not be the responsibility of Dimplex.

DF3215 specifications

The Dimplex DF3215 is an innovative electric fire that perfectly combines style, efficiency, and advanced technology. This modern electric fireplace is designed to enhance the ambiance of any space while offering practical heating solutions. With its sleek design and realistic flame effect, it serves as an attractive focal point for living rooms, bedrooms, or any area where you want to create a warm and inviting atmosphere.

One of the standout features of the Dimplex DF3215 is its realistic flame effect, which utilizes the patented OptiFlame technology. This advanced system creates a convincing flame illusion, providing a calming and comforting glow without the need for actual flames. The effect is adjustable, allowing the user to customize the brightness and intensity according to personal preference, ensuring a perfect setting for any occasion.

The DF3215 also comes equipped with a remote control, allowing for effortless adjustments from the comfort of your seat. This level of accessibility is ideal for those who want to create a cozy environment without the hassle of getting up. The unit boasts a fan heater with two heat settings, enabling efficient heating tailored to your space and needs. Users can select between low and high settings, offering flexibility for achieving the desired temperature.

Another remarkable characteristic of the Dimplex DF3215 is its energy efficiency. As an electric appliance, it eliminates the need for solid fuels, reducing the environmental impact typically associated with traditional wood-burning fireplaces. In addition, the unit’s energy-saving modes and thermostat settings help control consumption, making it a sustainable option for heating.

Safety is paramount in any home heating solution, and the DF3215 doesn’t compromise in this regard. It features an automatic shut-off mechanism that activates in the event of overheating, providing peace of mind for users.

The Dimplex DF3215 is not just about performance; it also delivers on aesthetics. Its modern design, complemented by a sleek finish, harmonizes with various decor styles, from contemporary to classic.

In conclusion, the Dimplex DF3215 offers an exceptional combination of aesthetic appeal and technological advancement, making it a valuable addition to any home. Whether for warmth, ambiance, or both, it proves to be an excellent choice for those seeking efficiency without sacrificing style. With its user-friendly features and sustainable operation, the DF3215 is truly a standout in the realm of electric fireplaces.