Troubleshooting

Using your Bluetooth headset with the Logitech wireless hub

If you are experiencing difficulties connecting or using your Logitech headset, check whether your problem is listed below. If it is, try the suggestions made to resolve the problem.

I can’t pair my headset with my computer

There are various reasons why your Logitech headset and computer may not pair, for example:

•Your headset may have come out of discoverable mode.

•Your headset may be out of range.

•Your headset is not fully charged.

Check that your headset is charged and not paired with another device, and try the pairing procedure again.

The Nokia HDW-2 Bluetooth Headset can be paired with more than one device, though other headsets may not support multi-pairing. Generally, the Nokia HDW-2 Bluetooth Headset attempts to connect to the default mobile phone first, then the last used mobile phone. Refer to your headset’s user guide for full details.

My headset is paired and connected, but I can’t hear sound

If you can’t hear sound, try the following:

•Try adjusting the volume on your headset. Note that you may not be able to adjust the volume from your computer.

•Press the button on the side of your Logitech headset.

For other headsets, refer to your headset’s user guide for full details.

•Check that the Windows® sound and audio properties have switched to Bluetooth® audio. (This should happen automatically when you connect your headset to your computer.) To do this, follow these steps:

1.At the Windows® Control Panel, select Sounds and Audio Devices (Windows® XP) or Sounds and Multimedia (Windows® 2000).

2.Go to the Audio tab and check that ‘Bluetooth Audio’ is selected in both the Sound playback and Sound recording drop-down lists.

Logitech Bluetooth manual Troubleshooting, Can’t pair my headset with my computer