Ionic Pro 1040808, TP 300D manual Troubleshooting, To order more Therapure products

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troubleshooting			to order more Therapure® products
Before contacting our customer service department, please try the following solutions:			Our Therapure® line of products addresses a growing concern we all have regarding airborne
			germs. Therapure® air purifiers effectively kill bacteria and viruses with the same kind of
Problem	Reason	Solution
			scientifically-proven UV technology hospitals use. Therapure® air purifiers delivers pure, clean air.
			To find out more about our full line of air purifiers, visit us today at www.therapureair.com.

Unit won’t operate.	1. ON/OFF button hasn’t	1. Press ON/OFF button.
	been pressed.
	2. Unit is unplugged.	2. Plug in unit.
	3. The inlet grill has not been	3. Check to ensure
	installed or put back in place	filters are properly
	properly.	installed & the inlet grill
		is installed & locked
		into place. (See
		instructions on pg.9).

Reduced air flow or	1.	The inlet or outlet grill may
poor filtering.		be blocked.
	2.	The permanent HEPA-type filter
		may be clogged.

1.Ensure nothing is in front of or on top of the purifier.

2.Check filter and clean it if necessary (See instructions on pg.9).

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Contents 300 Table of contents About UV Light Technology Safety instructionsImportant warnings Product benefits Know your Therapure 300DControl Panel How to assemble and useOperating your Therapure 300D Cleaning & maintenance Cleaning Therapure 300DDigital Display UV/VOCReplacing the UV lamp To Order a Replacement UV LampUV Lamp Safety Warning Troubleshooting To order more Therapure productsArbitration agreement One-year limited warrantyONE Year Limited Warranty 300