Haan HD-50 Troubleshooting, Problem Duo does not operate Possible Cause, Possible Solution

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Troubleshooting

This chapter summarizes the most common problems you may encounter with your Steam Sweeper and Floor Sanitizer. Please read the different sections for more details.

Before calling our Customer Care line, please check these first:

•Is the Sweeper Collection Bin full?

•Is there anything clogging the revolving brush opening?

•Is the brush turning freely or are there hair, string or rug fibers twisted around the brush?

If you are unable to solve the problem, please contact our Customer Care Representatives at the number shown at the bottom of the page.

PROBLEM: Duo™ does not operate.

Possible Cause:

1)Power cord not firmly plugged into outlet.

2)No power in wall outlet.

Possible Solution:

1)Check plug in outlet and set plug firmly.

2)Check fuse or breaker. Replace fuse, and/or reset breaker.

PROBLEM: Duo™ does not emit steam.

Possible Cause:

1)No water in Water Tank.

Possible Solution:

1)Add water to the water tank by following the instructions on pg 9.

PROBLEM: RED light comes on and/or unit shuts off shortly after the water in the tank is heated.

Possible Cause:

1)Your thermostat may not have been pre-boiled to trigger proper thermostat levels.

Possible Solution:

1)Shut the unit off, remove the plug from the electrical outlet, and empty the tank completely. After the unit has cooled down, refill the tank with cold water, using a little less than indicated by the line on the fill cup. Be careful not to overfill the tank. Plug the unit back into the wall receptacle, and press the grey ‘STEAM’ button to start sanitizing.

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877 - HAAN DIRECT / 877 - 422 - 6347

www. H A A N USA . com

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Contents Duo Page Featuring Power-LiftBrush With Gentle Ultra-GripBristles W. H a a N USA . com Haan Direct / 877 422 T r o d u c t i o nImportant Safety Information W. Haan USA . com Haan Direct / 877 422 Duo Steam Sweeper & Floor SanitizerPads Haan Direct / 877 422 Pad TrayUltra-Microfiber To baseFloor Protector/Resting Mat 1 for use when heating Make sure to check for the following accessories3 Ready to Clean Before Using Your Haan Duo Steam function on hard Floor Surfaces Small ButtonsFoot Tab Surfaces without the Ultra-Microfiber Pad Attached to Using the unit. Keep the Duo on the Floor ProtectorResting Mat when not in use Haan Direct / 877 422 Important Never use your Haan Duo on hardSweeper Function on Hard Floor Surfaces Finger Grips To Refill Water TankTo Empty the Sweeper Collection Bin To Store the Steam Sweeper & Floor SanitizerRear Foot Tab Sweeper Button Sweeper Function on Carpet and soft SurfacesStorage Hook Ultra-Microfiber Pads Using Your Duo Steam Sweeper & Floor Sanitizer Rotates 360˚ Care & MaintenanceKeep the Fresh Rinse Lime How to use the Fresh Rinse Lime & Scale RemoverHelpful Haan Hints ? Questionsurfaces? Is the Haan Duo safe for use on all hard Questions & AnswersQuestion How does the Duo clean my carpet and rugs? Question Can the Duo steam and sweep at the same time?Question Will the Haan Duo replace my vacuum? ? Question How long does a full tank of water last? ? Question Does the Duo require any cleaning agents?? Question Sometimes my Duo becomes hard to push why? ? Question How can I prolong the life of my Haan Duo? ? Question Where does the dirt go?? Question Does the Duo work on pet stains? ? Question How do I use the Pad Tray?Problem Duo does not emit steam Possible Cause TroubleshootingProblem Duo does not operate Possible Cause Possible SolutionProblem Water is leaking from the Duo Possible Cause Problem Duo leaves water on the floor Possible CauseProblem Duo left white spot on the floor Possible Cause One-Year Limited Warranty WarrantyProduct Specifications Model HD-50 SpecificationsYes! I would like Warranty NoticeFailure DaysHere Where did you purchaseNyourAAH product?Place StampColonial Village Lane Lancaster, PA

HD-50 specifications

The Haan HD-50 is an innovative steam mop designed to provide effective cleaning solutions for various hard floor surfaces. With its advanced technology and user-friendly design, it has gained popularity among homeowners seeking a convenient and efficient way to maintain their living spaces.

One of the standout features of the Haan HD-50 is its powerful steam cleaning capability. Utilizing steam to sanitize and eliminate dirt, grime, and bacteria, this device heats water to generate high-temperature steam in just 20 seconds. This rapid heating technology allows for quick cleaning sessions, making it ideal for busy households.

The Haan HD-50 is equipped with a versatile cleaning head that can swivel and maneuver easily around furniture and tight corners, ensuring a thorough clean in every nook and cranny. Its lightweight design enhances maneuverability, reducing operator fatigue during extended cleaning tasks. This makes it an excellent choice for users of all ages, as it is easy to handle and transport.

Another notable characteristic of the Haan HD-50 is its reusable microfiber cleaning pads. These pads are designed to trap dirt and grime effectively, and they can be washed and reused multiple times, offering an eco-friendly alternative to disposable pads. This feature not only reduces waste but also saves money in the long run.

In terms of adjustability, the Haan HD-50 offers multiple steam settings, allowing users to customize the steam output based on the cleaning task at hand. This flexibility makes it suitable for various surfaces, including tile, hardwood, laminate, and vinyl. The ability to adjust steam intensity also ensures that delicate surfaces aren't damaged during the cleaning process.

Safety is a priority with the Haan HD-50, which comes equipped with automatic shut-off functionality. This feature activates when the mop is left unattended or overheats, providing added peace of mind for users.

Overall, the Haan HD-50 combines efficiency, versatility, and safety, making it a reliable cleaning companion for any home. With its ability to deeply sanitize and effortlessly glide across floors, it represents a valuable investment for maintaining a clean and healthy living environment. Whether tackling daily messes or occasional deep cleans, the Haan HD-50 is designed to rise to the challenge.
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