TROUBLE SHOOTING
CAUTION: DO NOT attempt to repair the motor or nebulizer yourself. If the humidifier continues to not operate please call our service center (see toll free number below).
Problem | Solution | |
Humidifier Light is staying red and not | Ensure that water level float is | |
turning green |
| assembled properly. |
| Clean water float | |
|
|
|
If humidifier does not work at all: | Ensure it is properly plugged into a | |
|
| power outlet. |
| Check that the switch is in the ON | |
|
| position. |
| If Power On indicator light does not | |
|
| come on, bring to authorized service |
|
| station. |
If there is a strange odor: | Clean the tank with water and white | |
|
| vinegar or bleach water solution and |
|
| rinse with clean water. |
| Leave the tank open for some time | |
|
| without the cap, in a cool place. |
The power light is green but there is no | Check that there is water in the tank. | |
mist being emitted: | Check for possible lime deposits on the | |
|
| water level float or the nebulizer. |
| Make sure that nothing blocks the | |
|
| vapor output slot. |
| Check that the air vent on bottom of | |
|
| humidifier is not blocked. |
| Empty the humidifier and rinse the | |
|
| water basin with cool tap water and |
|
| allow to dry for 15 to 30 min. |
White dust appears and settles outside the | Area tap water may have too many | |
humidifier: |
| minerals, change to filtered or distilled |
|
| water. |
SERVICE CENTER
If you have any question in regards to the operation of this appliance or are in need of a spare part please contact our service center at:
Crane USA Inc.
Tel:
Website:
Elk Gove Village, Illinois 60007
ENVIRONMENTAL PROTECTION
If the appliance should no longer work at all, please make sure that it is disposed in an environmentally friendly way, by handing it into a public collection point. Please do not put it with your household waste.
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