7 TROUBLESHOOTING
7 TROUBLESHOOTING cont .
SYMPTOM | POTENTIAL SOLUTION | |
Thermostat does not | Check to see if OFF is shown in display. This indicates that the | |
turn on heating or | system is turned off at the thermostat. Move the system | |
cooling system. | selector switch to the HEAT or COOL position. After the | |
compressor short cycle protection | ||
| ||
| system should start within a minutes time. | |
| Compressor protection features may be in effect due to | |
| compressor short cycle conditions. See Compressor Protection | |
| section for full explanation of this feature. | |
| Heat Pump may be malfunctioning. Review the CHECK status | |
| indicator light to see if it is lit. If the CHECK status indicator light | |
| is lit, call a professional service technician to confirm heat pump | |
| operation and provide necessary service. If heating is required | |
| you can slide the system switch to EMER setting which will start | |
| the Emergency Heat source to provide heating until the heat | |
| pump can be serviced. | |
|
| |
Thermostat turns on | Check thermostat wiring to make sure that the heating and | |
heating instead of | cooling stages are connected to the correct terminals on the | |
cooling. | wiring terminal block. See Installation and Wiring Diagrams | |
sections of this manual. | ||
| ||
|
| |
Thermostat turns on | Check thermostat wiring to make sure that the heating and | |
cooling instead of | cooling stages are connected to the correct terminals on the | |
heating. | wiring terminal block. See Installation and Wiring Diagrams | |
sections of this manual. | ||
| ||
Thermostat will not | Check current time of day, day of week program settings. Make | |
follow program | sure to verify AM/PM indicator is accurately displaying desired | |
setpoints. | time settings. See Setting Current Time of Day and Day of Week | |
section of this manual. | ||
| ||
| Check to see if OFF is shown in display. This indicates that the | |
| system is turned off at the thermostat. Move the system | |
| selector switch to the HEAT or COOL position. After the | |
| compressor short cycle protection | |
| system should start within several seconds. | |
| Verify your program setpoint time entries. The heating and | |
| cooling programs utilize the same setpoint times, but have | |
| individual setpoint temperatures for the MORN, DAY, EVE and | |
| NIGHT setpoints. See Setting Your Energy Saving Program | |
| section of this manual. | |
| Thermostat program has been temporarily overridden and | |
| program indicator is flashing in the display. Wait till next | |
| setpoint and the temporary override will expire or change | |
| setpoint temperature to desired comfort level. | |
| Thermostat program is in Permanent Hold (Vacation) Mode and | |
| HOLD and TEMP is showing in display. Press HOLD button to | |
| release permanent hold and return the thermostat to normal | |
| program operation. | |
Thermostat turns | Increase or decrease first stage temperature differential setting | |
heating or cooling | as appropriate to provide the desired performance level. See | |
system on too often | Setting Temperature Differential and Residual Cooling Fan | |
Feature section of this manual. | ||
or not often enough. | ||
|
SYMPTOM
Thermostat turns on second (auxiliary) stage of heating or cooling too quickly or not quickly enough.
Low Battery Indicator is shown in thermostat display.
OFF is shown in thermostat display and heating or cooling system will not start.
Thermostat display is blank.
Thermostat will not allow me to program
asetpoint temperature higher than 90˚ F (32˚ C).
HI is shown in the thermostat display where the room temperature is normally displayed.
POTENTIAL SOLUTION
Increase or decrease second (auxiliary) stage temperature differential setting as appropriate to provide the desired performance level. See Setting Temperature Differential and Residual Cooling Fan Feature section of this manual.
Replace
See Low Battery Detection and Replacement section of this manual.
This indicates that the system is turned off at the thermostat. Move the system selector switch to the HEAT or COOL position. After the compressor short cycle protection
It is possible that AC power is not present at the thermostat and the
If AC Power is present, call a professional service technician to verify thermostat and system performance.
This is above the normal thermostat temperature setting range of 45˚ to 90˚ F (7˚ to 32˚ C).
The temperature sensed by the thermostat is higher than the 99˚ F (37˚ C) upper limit of the thermostats display range. The display will return to normal after the sensed temperature lowers within the 40˚ to 99˚ F (5˚ to 37˚ C) display range. Turn on the cooling system or use other methods to lower the temperature accordingly.
This condition could occur from the system being turned off during an exceptionally warm period or upon installation when the thermostat has been stored for a long period of time in a warm vehicle or location prior to being installed. The thermostat is equipped with a mechanical high temperature safety switch that will turn off the system should the temperature exceed 99˚ F (37˚ C).
14 | 15 |