8 TROUBLESHOOTING
CONTINUED FROM SEVENTH PAGE |
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Symptom |
| Possible Cause |
| Corrective Action | |
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No Heat (continued) |
| 5. | Heating system requires service or |
| Diagonistic: Set SYSTEM Switch to HEAT and |
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| thermostat requires replacement. |
| raise the setpoint above room temperature. Within |
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| a few seconds the thermostat should make a soft |
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| click sound. This sound usually indicates the |
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| thermostat is operating properly. If the thermostat |
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| does not click, try the reset operation listed below. |
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| If the thermostat does not click after being reset |
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| contact your heating and cooling service person |
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| or place of purchase for a replacement. If the |
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| thermostat clicks, contact the furnace manufacturer |
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| or a service person to verify the heating is operating |
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| correctly. |
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No Cool |
| 1. | SYSTEM Switch not set to COOL. |
| Set SYSTEM Switch to COOL and lower temperature |
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| below room temperature. |
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| 2. Loose connection to thermostat or system. |
| Verify thermostat and system wires are securely | |
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| attached. |
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| 3. | Cooling system requires service or |
| Same procedure as diagnostic for No Heat |
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| thermostat requires replacement. |
| condition except set the thermostat to COOL and |
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| lower the setpoint below the room temperature. |
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| There may be up to a five minute delay before the |
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| thermostat clicks in Cooling. |
Heat, Cool or Fan Runs Constantly. |
| 1. | FAN Switch set to Fan ON. |
| Check each wire connection to verify they are not |
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| 2. | Possible short in wiring. |
| shorted or touching together. No bare wire should |
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| 3. | Possible short in thermostat. |
| stick out from under terminal screws. Try resetting |
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| 4. | Possible short in heat/cool/fan system. |
| the thermostat as described below. If the condition |
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| persists the manufacturer of your system or |
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| service person can instruct you on how to test the |
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| Heat/Cool system for correct operation. If the |
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| system operates correctly, replace the thermostat. |
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Furnace Cycles Too Fast or Too Slow |
| 1. | The location of the thermostat and/or the |
| Digital thermostats normally provide precise |
(narrow or wide temperature swing) |
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| size of the Heating System may be |
| temperature control and may cycle faster than |
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| influencing the cycle rate. |
| some older mechanical models. A faster cycle |
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| rate means the unit turns on and off more |
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| frequently but runs for a shorter time so there is |
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| no increase in energy use. If you would like to |
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| increase the cycle time, clip Jumper |
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| mentioned in the instructions for Hydronic Heating |
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| Systems. It is not possible to shorten the cycle |
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| time. If an acceptable cycle rate is not achieved as |
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| received or by clipping |
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| service person for additional suggestions. |
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Cooling Cycles Too Fast or Too Slow |
| 1. | The location of the thermostat and the size |
| The cycle rate for cooling is fixed and can not be |
(narrow or wide temperature swing) |
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| of the Cooling System can influence the |
| adjusted. Contact a local service person for |
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| cycle rate. |
| suggestions. |
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Thermostat Setting and Thermostat |
| 1. | Thermostat thermometer setting requires |
| The thermometer can be adjusted +/- 3 degrees. |
Thermometer Disagree |
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| adjustment. |
| See Temperature Display Adjustment in the |
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| Operation section. |
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Thermostat Does Not Follow Program |
| 1. | AM or PM set incorrectly in program. |
| Check current clock and program settings |
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| 2. | AM or PM set incorrectly on the clock. |
| including the AM or PM designations for each |
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| 3. | Voltage spike or static discharge. |
| time period. If a voltage spike or a static discharge |
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| occurs use the Reset Operation listed below. |
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Blank Display and/or Keypad |
| 1. | Voltage spike or static discharge. |
| Replace batteries and check heat/cool system |
Not Responding |
| 2. | Battery change required. |
| for proper operation. If a voltage spike occurs use |
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| the Reset Operation listed below. |
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