Shark EP710 To Order Replacement BAGS, Filters or Belts, For Technical Support, Problem Solving

Page 6

PROBLEM SOLVING

This appliance was inspected thoroughly and was in good operating condition when it was shipped from the factory. If a minor problem occurs, it usually can be solved quite easily when the cause is found. Therefore, this checklist is provided for your convenience.

PROBLEM

POSSIBLE CAUSE

 

POSSIBLE

 

1.

Not firmly plugged in.

1.

Plug in firmly, push on/off

 

2.

No electricity in wall

 

switch to on.

Cleaner Won’t

 

outlet.

2.

Check fuse or breaker.

3.

On/Off switch not turned

3.

Push on/off switch to on

Run

4.

on.

4.

Reset thermal protector.

 

Thermal protector tripped.

 

(page 8 )

 

5.

Blown fuse/tripped

5.

Reset circuit breaker or

 

 

breaker.

 

replace fuse.

 

 

 

 

 

 

1.

Full or clogged dust cup.

1.

Clean dust cup. (page7)

 

2.

Wrong pile height setting.

2.

Adjust setting. (page 5)

 

3.

Clogged nozzle or dust

3.

Remove obstruction.

 

 

cup port.

4.

Remove obstruction.

Cleaner Won't

4.

Clogged hose.

5.

Replace hose.

5.

Hole in hose.

6.

Replace / fix belt. (page 9)

Pick Up

6.

Broken / misplaced belt.

7.

Push hose in securely.

 

 

7.

Hose not inserted fully.

8.

Reset thermal protector.

 

8.

Motor protection system

 

(page 8)

 

 

activated.

9.

Clean / change filters.

 

9.

Dirty filters.

 

(page 7/8)

 

 

 

 

 

Cleaner Picks

 

 

 

 

Up Moveable

 

 

 

 

Rugs Or

1.

Wrong pile height setting.

1.

Adjust setting. (page 5)

Pushes Too

 

 

 

 

Hard

 

 

 

 

 

 

 

 

 

Agitator Does

1.

Broken belt.

1.

Replace belt. (page 9)

2.

Check belt changing and

Not Turn

2.

Belt installed incorrectly.

 

agitator cleaning. (page 9)

 

 

 

 

Air Flow

1.

Attachment use restricts

 

 

Restricted With

 

air flow.

1.

Check attachment. (page 6)

Attachment Use

2.

New carpet fuzz clogged

2.

Remove obsrtuction.

Sound Changes

 

air path.

 

 

 

 

 

 

 

10

Bagless Cyclonic Upright

TO ORDER REPLACEMENT BAGS, FILTERS OR

BELTS

for Model EP710

Call:

1-866-98SHARK (1-866-987-4275)

Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time or

visit our website: www.sharkvac.com

FOR TECHNICAL SUPPORT

for Model EP710

Call: 1-800-798-7398

Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time

Please Note:

Post Motor Filter is washable. It should however be replaced every three (3) months to ensure peak performance of your vacuum.

Important:

Make sure that the Filters are completely dry before inserting

back in the vacuum.

11

Image 6
Contents Important Safety Instructions Technical Specifications Operating Instructions Cleaning the Hepa Dust Cup Filter Attachment USE ChartUsing the Attachments Releasing the HandleCleaning the Dust Cup Changing & Cleaning the Pre Motor FilterChanging & Cleaning the Exhaust Filter Cleaning & Changing the BeltTo Order Replacement BAGS, Filters or Belts Problem SolvingFor Technical Support ONE 1 Year Limited Warranty