Pelco NET5308T-EXP manual Troubleshooting, Problem Possible Causes Suggested Remedy

Page 27

Troubleshooting

If the following instructions fail to solve your problem, contact Pelco Product Support at 1-800-289-9100 or +1-559-292-1981 for assistance.

Access the properties dialog boxes for the camera on the Endura workstation (refer to the WS5000 operation manual [C2624M]). Then note the following before calling Pelco:

Unit serial number: on the product label

Software version: located in the Advanced Properties window

WARNING: Do not try to repair the unit yourself. Opening it immediately voids any warranty. Leave maintenance and repairs to qualified technical personnel. Exchange the defective unit and return it for repair.

Table E. Troubleshooting the NET5308T-EXP

Problem

Possible Causes

Suggested Remedy

Unit not ready

Power turned off

Check that the power indicator is lit.

 

 

 

 

Faulty cable connections

Check all leads, plugs, contacts, and connections.

 

 

 

 

Network connectivity issues

Contact your network administrator.

 

 

 

No video transmission; USB video status

Video loss at camera

Check all camera connections. Connect local monitor and

indicator is red

 

check camera function.

 

 

 

 

Defective camera

Connect local monitor and check camera function.

 

 

 

 

NET5308T-EXP connected to

Connect USB cable to correct connector.

 

incorrect USB connector on

 

 

NET5300B rear panel

 

 

 

 

 

Defective NET5308T-EXP

Check camera on a different NET5308T-EXP.

 

 

 

Poor analog video or ghosting

Termination not set correctly

From an Endura workstation, disable video termination for

 

 

looping video; enable it if not using looping video.

 

 

 

No looping video on local monitor

Faulty cable connections

Check all leads, plugs, contacts, and connections.

 

 

 

 

Video termination is enabled

From an Endura workstation, enable video termination.

 

 

 

Unit status indicator is red

Unit fan failure

Replace the NET5308T-EXP and have it checked by Pelco.

 

 

 

 

System cannot activate the unit

Replace the NET5308T-EXP and have it checked by Pelco.

 

encoder channel

 

 

 

 

The unit is not ready for operation after

Voltage failure during programming

Replace the NET5308T-EXP and have it checked by Pelco.

firmware upload

of update file

 

 

 

 

C2655M-A (10/08)

27

Image 27
Contents Endura NET5308T-EXP Page Contents List of Tables List of IllustrationsRegulatory Notices Video Quality CautionFrame Rate Notice Regarding USER-SELECTED Options Description Parts List Before You BeginQty Description Package Contents Shown Actual Size Application ScenarioSecurity Network with One NET5300B and Two NET5308T-EXPs Product Serial Number Label Product Serial Number PlacementBrackets Rack MountingAssembling a Support Rail Repeat for the other rail set Mounting the NET5308T-EXP into the Rack Tightening the Thumbscrews USB Port Inputs Connecting to the NET5300BConnections VideoConnecting Video Input and Output Devices RG6/U Cable Type Maximum DistanceSleeve Connecting AudioConnector Tip ConnectorRelay Pin Label Lead Connecting Relay DevicesSupervised Alarms Connecting AlarmsUnsupervised Alarms Pin Label Lead Connecting Sequence Monitor Connecting PowerOperation Front Panel Controls and IndicatorsUnit Shutdown Unit StartupProblem Possible Causes Suggested Remedy TroubleshootingModel Number SpecificationsPower Page Product Warranty and Return Information

NET5308T-EXP specifications

The Pelco NET5308T-EXP is an advanced network video encoder designed for high-performance video surveillance applications. This versatile device is notable for its ability to transform analog video feeds into digital signals, allowing for seamless integration with modern IP-based systems. This makes it an essential component for facilities looking to upgrade their security setups while retaining existing cameras.

One of the key features of the NET5308T-EXP is its capacity to handle up to eight analog video channels. This multi-channel capability allows users to manage multiple cameras through a single device, simplifying the installation and reducing the overall cost of upgrading surveillance systems. Each channel can process video in high-definition, ensuring that captured footage maintains clarity and detail, which is crucial for effective monitoring and incident investigation.

The NET5308T-EXP employs advanced H.264 video compression technology, which optimizes bandwidth usage without compromising video quality. This codec allows for the transmission of high-resolution video streams while minimizing data storage requirements. With the growing need for efficient data management in surveillance systems, this feature becomes invaluable, particularly in environments where bandwidth is limited.

Another significant aspect of the NET5308T-EXP is its support for Power over Ethernet (PoE). This technological integration enables the device to receive power and transmit data over a single Ethernet cable, greatly simplifying installation. It eliminates the need for multiple power sources and power adapters, allowing for cleaner setups and reducing cable clutter.

Moreover, the encoder includes advanced motion detection capabilities, which can trigger alerts based on movement within the camera’s field of view. These features can be essential for ensuring that security personnel are notified of potential security breaches in real time. Additionally, the device supports various networking protocols, enhancing its compatibility with a wide range of video management systems.

The NET5308T-EXP is designed for reliability and durability in various operating conditions. Its robust construction allows it to function in a range of environments, making it suitable for indoor and outdoor applications alike. With features such as video loss detection and alarm inputs, the device further assures its status as a top-tier solution for comprehensive security needs.

Overall, the Pelco NET5308T-EXP is an exceptional choice for organizations looking to modernize their surveillance technology without the need to overhaul existing infrastructure. With its multi-channel support, advanced compression technology, PoE capabilities, and intelligent alert systems, it represents a significant advancement in video surveillance technology, providing users with high-quality performance and flexibility.