Eureka 7600, 7800 warranty Guide, Problem Solving Cause Solution

PROBLEM SOLVING

Guide

12

PROBLEM SOLVING

NOTE: Turn off the switch and unplug the electrical cord before servicing.

PROBLEM	CAUSE	SOLUTION
Motor will not start.	✓	Push plug securely into outlet.
	Electric Plug
		Try another outlet.
		Check circuit breaker.
Does not clean the	✓	Change the bag. Hint: If picking up fine dust, the bag may
	Disposable Dust Bag
carpet.		not look full but a fine substance tends to reduce suction
	✓	when it blocks the airflow through the paper bag.
		Replace a cut, loose or out of shape belt.
	Belt
	✓	Clean hair and thread from bristles and end cap area.
	Brush Roll
	✓	Replace brush roll if bristles are worn.
		Remove any clogs from the hose that restrict the airflow.
	Hose
No suction at the	✓	Hose converter has to seat inside the attachment door.
	Hose Converter
end of the hose.	✓	Hint: Place converter notch to the back of the cleaner.
		Change the bag. Hint: If picking up fine dust, the bag may
	Disposable Dust Bag
		not look full, but a fine substance tends to reduce suction
	✓	when it blocks the airflow through the paper bag.
		Remove any clogs from the hose that restrict the airflow.
	Hose
	✓	Check both ends of the hose.
		Remove bottom plate and clean debris from the
	Attachment Door or
	Hose Connection on	attachment door area or around the hose connection.
	Base.
Motor suddenly	✓	Refer to page 5.
	Thermal Cut-Off
shuts off.
Headlight not	✓	Replace light bulb.
	Light Bulb
working.
Noise from the	✓	Remove bottom plate and clean debris from the brush
	Brush Roll
brush roll area.	✓	roll area.
		Replace a cut, loose or out of shape belt.
	Belt
Cleaner is hard	✓	Turn adjustment knob to a higher position. Hint: Put handle
	Cleaner Height Setting
to push.		in operating position. Tilt the cleaner back to raise the
	✓	front wheels off floor Then turn the knob.
		Replace cut, loose or out of shape belt.
	Belt
Brush roll will not	✓	Replace cut, loose or out of shape belt.
	Belt
turn.
Burning smell.	✓	Replace cut, loose or out of shape belt.
	Belt
Cleaning height	✓ Cleaner Height Setting	Hint: Put handle in operating position. Tilt the cleaner back
knob will not turn.		to raise the front wheels off floor. Then turn the knob.
Missing parts		Call 1-800-438-7352 between 8:00 am and 4:45 pm
		cental standard time, Monday through Friday. Know the
		model and serial numbers when you call.
Questions?		Call 1-800-282-2886, 7 am to 8 pm, central standard
		time, Monday through Saturday. Know the model and
		serial numbers when you call.