Eureka 7600 SERIES warranty Problem Solving, Problem Cause Solution

PROBLEM SOLVING

NOTE: Turn off the switch and unplug the electrical cord before servicing.

PROBLEM		CAUSE	SOLUTION
Motor will not	3	Electric Plug	Push plug securely into outlet.
start.			Try another outlet.
			Check circuit breaker.
Does not clean	3	Disposable Dust	Change the bag. Hint: If picking up
the carpet or		Bag	fine dust, the bag may not look full
floor.			but a fine substance tends to reduce
			suction when it blocks the airflow
			through the paper bag.
	3	Belt	Replace a cut, loose or out of shape
			belt.
	3	Brush Roll	Clean hair and thread from bristles
			and end cap area. Replace brush
			roll if bristles are worn.
Motor shuts off.	3	Thermal Cut-Off	See directions on page 4.
Noise from the	3	Brush Roll	Remove bottom plate and clean
brush roll area.			debris from the brush roll area.
	3	Belt	Replace a cut, loose or out of shape
			belt.
Cleaner is hard to	3	Cleaner Height	Turn adjustment knob to a higher
push.		Setting	position. Hint: Put handle in
			operating position. Tilt the cleaner
			back to raise the front wheels off
			floor. Then turn the knob.
	3	Belt	Replace a cut, loose and out of
			shape belt.
Brush roll will not	3	Belt	Replace cut, loose or out of shape
turn.			belt.
Burning smell.	3	Belt	Replace cut, loose or out of shape
			belt.
Cleaning height	3	Cleaner Height	Hint: Put handle in operating
knob will not turn.		Setting	position. Tilt the cleaner back to
			raise the front wheels off floor.
			Then turn the knob.
Missing parts.			Call 1-800-438-7352 between
			8:00 a.m. and 4:45 p.m. central
			standard time, Monday through
			Friday. Know the model and serial
			number when you call.
Questions?			Call 1-800-282-2886 7 a.m. to 8 p.m.
			Central Standard Time, Monday
			through Saturday. Know the model
			and serial number when you call.

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