Problem | Cause | Solution | |
Motor will not start. | Electric Plug | • | Push plug securely into outlet. |
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| • | Try another outlet. |
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| • | Check circuit breaker. |
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| • Refer to page 3. | |
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Motor suddenly stops. | Thermal Cut Off | • | Refer to page 13. |
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Does not clean the carpet/floor. | Dust Cup | • | Empty the dust cup. |
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| • Make sure dust cup is installed properly and | |
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| dust cup latch is secured. |
| Filter | • | Make sure pleated filter is clean. |
| Belt | • | Replace broken, loose, |
| Brushroll | • | Clean hair and thread from bristles and end |
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| cap area. |
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| • Replace brushroll if bristles are worn. | |
| Hose | • | Remove any clogs from the hose that restrict |
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| the air flow. |
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| • Refer to pages 11, 12, and 13. | |
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No suction at the hose. | Dust Cup and Filter | • | Empty the dust cup. |
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| • Clean and install filter properly. | |
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| • Make sure dust cup is installed properly and | |
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| dust cup latch secured. |
| Hose | • | Remove any clogs from the hose that restrict |
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| the air flow. |
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| • Check both ends of the hose. | |
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| • Refer to pages 11 and 13. | |
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Noise from the brushroll area. | Brushroll | • | Remove hood and clean debris from the |
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| brushroll area. |
| Belt | • | Replace broken, loose, |
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| • Refer to page 12. | |
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Cleaner is hard to push. | Cleaner Height Setting | • | Put handle in operating position. Tilt the |
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| cleaner back to raise the front wheels off the |
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| floor. Then turn the knob to a higher setting. |
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| • Refer to page 9. | |
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Cleaner height knob will not turn. | Cleaner Height Setting | • | Hint: Put handle in operating position. Tilt the |
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| cleaner back to raise the front wheels off the |
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| floor. Then turn the knob. |
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| • Replace broken, loose, | |
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| • Refer to pages 9 and 12. | |
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Brushroll will not turn. | Brushroll | • | Remove hood and clean debris from the |
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| brushroll area. |
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| • Refer to page 12. | |
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Burning smell. | Belt | • | Remove hood and clean debris from the |
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| brushroll and belt area. |
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| • Refer to page 12. | |
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Stair brush doesn't work. | Brushroll/Belt | • | Remove any clogs from the opening or debris |
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| around the brushroll or belt. |
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| • Refer to page 14. | |
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Missing parts. |
| • | Call Electrolux on 08445 614614. Call to this |
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| number will be charged at 5p per minute |
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| at all times from a BT Landline. Have the |
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| model and serial numbers ready when you |
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| call. See rating plate beneath the cleaner. |
More questions? |
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PROBLEM SOLVING
15