Thermal Cut-Off
This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum suddenly shuts off, push the power switch to off (O) and unplug the vacuum. Check the vacuum for a possible source of overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum. After the 30 minute period, plug the vacuum back in and turn on the switch. If the vacuum still does not work, take it to a Eureka authorized service center for repair or call
Problem Solving
!
Make sure vacuum is turned off and power cord is unplugged.
Problem | Cause | Solution |
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Motor will not start. | Power switch | • Turn power switch to ( I ) suction for bare floor or |
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| accessories. |
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| • Turn power switch to ( II ) suction + brush roll for carpet. |
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Vacuum does not | Dust cup and filter | • Empty dust cup, clean and/or change filter. |
clean carpet or |
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bare floor. |
| • If picking up fine dust, the dust cup may not look full, but a |
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| fine substance tends to reduce suction when it blocks air flow |
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| through the filter. Refer to page 2 for filter maintenance. Make |
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| sure filter and dust cup are installed properly. |
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| Hose | • Remove clogs from the hose that restrict the airflow. Page 4 |
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| • Clear blockage from hose inlet. Page 4 |
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| • Make sure suction control knob is turned to ‘FLOOR' setting. |
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| Page 3 |
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| • Make sure hose connector is replaced into side of vacuum |
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| body. Page 4 |
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Brush roll indicator | Brush roll stalled | • Check brush roll for debris. Page 4 |
light comes on. |
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No suction at the | Dust cup and filter | • Empty dust cup, clean and/or change filter. |
end of hose. |
| • If picking up fine dust, the dust cup may not look full, but a |
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| |
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| fine substance tends to reduce suction when it blocks air flow |
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| through the filter. Refer to page 2 for filter maintenance. Make |
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| sure filter and dust cup are installed properly. |
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| Hose | • Remove clogs from the hose that restrict the airflow. Page 4 |
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| • Clear blockage from hose inlet. Page 4 |
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| • Make sure suction control knob is turned to 'HOSE' setting. |
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| Page 3 |
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| • Make sure hose connector is replaced into side of vacuum |
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| body. Page 4 |
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6 | Eureka Customer Service HELPLINE | www.eureka.com |